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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Miss Roxanne Whitham
Verified Buyer
“Great company to be with, never had any issues with them and really good prices”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Renewed my Total Superservice Cover today. Carried out the Transaction (via telephone with SAMUEL who was Most Helpful) because the Renewal Premium stated via the "Renewals" Portal, was a higher figure than that stated in the email I received just 11 days ago ! Samuel confirmed the emailed figure was the correct one, and All then went through smoothly.”
Helpful Report
Posted 5 years ago
Mr D Mendham
Verified Buyer
“Prompt service with the expected outcome”
Helpful Report
Posted 5 years ago
Mr Adrian Harper
Verified Buyer
“Good service - cost effective cover.”
Helpful Report
Posted 5 years ago
Mr Denis Stables
Verified Buyer
“The lady operator I spoke to was helpful and renewed my policy without any fuss.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Well worth the money, with polite helpful staff. Have used a couple of times and the response was quick, efficient, helpful and was as described. I will continue to use them for the peace of mind it delivers. Thank you.”
Helpful Report
Posted 5 years ago
Mr George Black
Verified Buyer
“Have been with autonational for a few years now and have been very happy with the service if I needed help.”
Helpful Report
Posted 5 years ago
Mr Antony Murphy
Verified Buyer
“Pleased to have renewed with Auto National. My only disappointment is that without a printer i cant have a copy in my car which would be useful. Instead I have had to write it out on paper which is poor customer relations. Tell me how does Auto National deal with customers that do not have access to a computer Does the company just reject them? May be its more about making profit than people.”
Helpful Report
Posted 5 years ago
Mr Martin Evans
Verified Buyer
“very good service”
Helpful Report
Posted 5 years ago
Mr Frederick Michael Turner
Verified Buyer
“Never needed to call them out but to have peace of mind is very reassuring”
Helpful Report
Posted 5 years ago
Mr David Middleton
Verified Buyer
“Excellent service.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“A very good quick service by very polite telephone people”
Helpful Report
Posted 5 years ago
Mr Gary Hepworth
Verified Buyer
“Very good service, Sam gave me all the necessary info and help.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Today I had a very helpful polite lady who got me back on cover. Yesterday the girl I spoke to was not so polite”
Helpful Report
Posted 5 years ago
Mrs Patricia Heath
Verified Buyer
“Very pleased with the service I received, and happy to renew my policy”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very helpful.”
Helpful Report
Posted 5 years ago
Mr Colin Palmer
Verified Buyer
“Good, friendly service and a few laughs along the way ! It all helps - especially after the last year of virus restrictions.”
Helpful Report
Posted 5 years ago
Mr Malcolm Netton
Verified Buyer
“Auto National Rescue customer services are always helpful and customer focused. Thanks to Amy for the most recent assistance. Cost effective comprehensive cover for two vehicles, which fortunately we have not yet had to take advantage of.”
Helpful Report
Posted 5 years ago
Mr John Reddish
Verified Buyer
“Amy was very helpful and very polite and informative.”
Helpful Report
Posted 5 years ago
Mr Richard Hughes
Verified Buyer
“I have been with AutoNational for many years and fortunately, seldom used their services, but when I have, the service had been without fault. I received a renewal email which included the cost. I tried to renew on line but was was offered a renewal price of 260% more than offered in the email, so had to phone to sort pricing out. Tina Hogan of AutoNational offered a friendly but respectful service. Mrs Hogan resolved the problem to my satisfaction, thus awarded 5 star, the website awarded 2 star.”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,624 reviews
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