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Auto National Reviews

4.8 Rating 10,621 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,621 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr David Elston
Verified Buyer
“Always quick to respond to any questions and always quick to respond to call outs.”
Helpful Report
Posted 5 years ago
Mrs Jayne Love
Verified Buyer
“Great service quick and easy to do renewal agent spoke really clearly and politely”
Helpful Report
Posted 5 years ago
Mrs Helena Craig
Verified Buyer
“Really great service if you need to use the service - much better than AA”
Helpful Report
Posted 5 years ago
Ms Rosemary Mccabe
Verified Buyer
“Samuel was polite and helpful, he showed knowledge and experience in his area of work. This meant he was able to resolve my query quickly and process my breakdown cover. Thank you.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“My experience of Auto National has always been positive. Employees, from the breakdown person to the person on the line have always been helpful and polite.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Clear and precise information with politeness and curtesy and patience.”
Helpful Report
Posted 5 years ago
Mrs S Maloney
Verified Buyer
“Efficiently dealt with my breakdown cover renewal and provided all information needed.”
Helpful Report
Posted 5 years ago
Mrs M Parker
Verified Buyer
“I have never called them out,in all the years I have been with them. I am dissapointed that I haven't been given a loyalty discount.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Always helpful and easy to get through to talk to a person!”
Helpful Report
Posted 5 years ago
Mr Michael Flannery
Verified Buyer
“Very competent staff and they make everything easy to understand.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Efficient and easy to deal with. Prompt service (when required).”
Helpful Report
Posted 5 years ago
Mrs Patricia Wright
Verified Buyer
“Quick and easy to deal with thanks”
Helpful Report
Posted 5 years ago
Mrs B Doyle
Verified Buyer
“Very good service operator very polite and helpful”
Helpful Report
Posted 5 years ago
Mr David Banham
Verified Buyer
“I renewed by phone and was told my policy would be with me the same day, 15th September, I'm still waiting on 23rd September. Not good!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Always easy to deal with and prompt assistance/recovery when needed provided by local garages. Much better, in my personal opinion, than a certain well known national brand who I had been with for twenty five years, but who badly let us down when needed.”
Helpful Report
Posted 5 years ago
Mrs S Barratt
Verified Buyer
“Can’t fault service or price but thought customer service advisor a little abrupt !”
Helpful Report
Posted 5 years ago
Mrs P M Fishleigh
Verified Buyer
“Very Easy to work with and Excellent response to breakdowns and customer service great too!”
Helpful Report
Posted 5 years ago
Mr Raymond Malin
Verified Buyer
“Only had to use you once but excellent service, highly recommended”
Helpful Report
Posted 5 years ago
Ms Monica Gutierrez
Verified Buyer
“Frienly reminders and quick customer service reply.”
Helpful Report
Posted 5 years ago
Mr David Butt
Verified Buyer
“Great Service received from Samual for sorting my renewal out, very polite and informative. Great cover for a great price. Never had to use the rescue service so cannot comment on that side of cover. Would have given 5* but haven’t needed to be rescued.”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,621 reviews
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