Login
Start Free Trial Are you a business? Click Here

Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mrs Ann Blackwell
Verified Buyer
“Samuel was polite and concise. He had a friendly manner.”
Helpful Report
Posted 6 years ago
Mr David Embley
Verified Buyer
“Tina was very helpful when i rang to renew my policy.I have used them a couple of times over the years never any problems.”
Helpful Report
Posted 6 years ago
Mr Donald Mills
Verified Buyer
“only used once ,but they were there”
Helpful Report
Posted 6 years ago
Mrs Alison Peech
Verified Buyer
“Very good service”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Only used twice for breakdown but both times fast to sort things out easy to renew my policy”
Helpful Report
Posted 6 years ago
Mr Ronald Edgley
Verified Buyer
“Melissa was helpful and made renewal very easy.”
Helpful Report
Posted 6 years ago
Mrs Kathleen Sharpe
Verified Buyer
“Phone answered very quick ,no holding on with rubbish music. very pleasant and helpful on phone .”
Helpful Report
Posted 6 years ago
Mr J Swan
Verified Buyer
“Business completed satisfactorily and query fully answered”
Helpful Report
Posted 6 years ago
Mrs Cyntra Branagh
Verified Buyer
“Very efficient and easily renewed by phone. Particularly impressed with no queue time on the phone. Did try to renew online as recommended but unfortunately your system wasn't quoting the same premium so had to phone. Be great if you could take a look at that part of the service and make it as good as telephone system”
Helpful Report
Posted 6 years ago
Mr I Harwood
Verified Buyer
“Amy was very pleasant on the phone and renewed my policy quickly. Thank you Autonational”
Helpful Report
Posted 6 years ago
Mrs A Kirkham
Verified Buyer
“I have been using Autonational Rescue for well over 20yrs and wouldn't go anywhere else. The service is excellent both from the office staff and the mechanics who attend your breakdown. As a lone female I really appreciate that I am always informed who will be attending at roadside. I can't praise them enough and would give 10 stars if I could”
Helpful Report
Posted 6 years ago
Mrs R Wade
Verified Buyer
“Polite customer service upon paying subscription via the telephone, thank you Do not favour on line policy docs, would still prefer to have the choice of receiving my reminders and documentation on paper.”
Helpful Report
Posted 6 years ago
Mrs Mary Warren
Verified Buyer
“Very helpful, able to answer all my queries.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great service,well done Amy😀”
Helpful Report
Posted 6 years ago
Mrs J Barrie
Verified Buyer
“Extremely & pleasant on my call very helpful”
Helpful Report
Posted 6 years ago
Mrs Diana Maclellan
Verified Buyer
“Very helpful telephone operator”
Helpful Report
Posted 6 years ago
Miss Ellie Burling
Verified Buyer
“Excellent service.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Took out a policy this morning, no answer when I rang with a query....payment taken but no email received. Got an answer when I called again this afternoon but member of staff not helpful or understanding. Hoping for better service if I breakdown😬”
Helpful Report
Posted 6 years ago
Ms Avril Ann Humphries
Verified Buyer
“Competitively . Good service.”
Helpful Report
Posted 6 years ago
Mr Paul Kerr
Verified Buyer
“For the years I've been with Auto National I have called them out twice and I must say I was very impressed on both occasions with the service I got. On renewing my policy I spoke to a lady called Tina who was very helpful and my renewal was straight forward thank you”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,624 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request