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Auto National Reviews

4.8 Rating 10,621 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,621 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr M Ong
Verified Buyer
“Very good service”
Helpful Report
Posted 4 years ago
Mr Ian Kelsall
Verified Buyer
“Have had to use them for breakdowns and recovery probably about 3 times in the last 8 or nine years and the service has been great. Have remained very competitive price wise over the last few years as a repeat customer. However, trying to add a third car to the two on the current policy will make it 5 times more expensive. Subsequently, will have to find alternative cover for the additional car.”
Helpful Report
Posted 4 years ago
Mr D Gameson
Verified Buyer
“I cannot comment on the breakdown service as i have not yet had to use it thankfully. Renewing my policy was strait forward and efficient and a good price.”
Helpful Report
Posted 4 years ago
Mr J Mcvittie
Verified Buyer
“I spent all week trying to renew my breakdown cover only for to find the website down every night.I then had to resort to the phoning them up even though i find it difficult to use phones due to bad hearing.after i finely got through i was then told they would phone me back. As i was due to go out i gave up and thought i would just join another breakdown service online.When i got back in the afternooni i got a phone call from Mellissa who allowed my wife to speak for me and she at last paid for my renewal.j mcvittie”
Helpful Report
Posted 4 years ago
Miss Marie Rafferty
Verified Buyer
“They have always been there when I have needed them, and in good time. The problem has always been resolved and the mechanic has been pleasant and knowledgeable. Very Good Job.”
Helpful Report
Posted 4 years ago
Mr A Shepherd
Verified Buyer
“Super service as always”
Helpful Report
Posted 4 years ago
Mr Glen Stanton
Verified Buyer
“Excellent value for the services provided within the Superservice product. Amy the customer advisor was very pleasant and assistive,”
Helpful Report
Posted 4 years ago
Mrs M Sinnamon
Verified Buyer
“Thankfully I have never yet had to use your breakdown service but so far everything has been very efficient and Jessica was very helpful.”
Helpful Report
Posted 4 years ago
Mr Paul Green
Verified Buyer
“My query today resulted from an IT fault on the Autonational website. It tried to charge me as a new customer rather than a renewal which was £5 more. I spoke to your agent Amy about this who apologised for the fault and reported it to your IT department. She also then provided me with renewal at the price originally quoted on your renewal letter. Amy was very patient and helpful.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very quick and efficient renewal of breakdown cover. Samuel was clear and helpful during the process.”
Helpful Report
Posted 4 years ago
Mr Geoffrey Hall
Verified Buyer
“Very polite and helpful,it means a lot.”
Helpful Report
Posted 4 years ago
Mr Philip Trueman
Verified Buyer
“Jessica was very clear and concise with completing my renewal policy. The payment process was explained with clarity and the payment was completed without a problem.”
Helpful Report
Posted 4 years ago
Mrs C Chapman
Verified Buyer
“Been a customer for a few years. Pretty good service. They don't bother you trying to sell other products like the AA”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very polite customer service assistant . Very simple to renew the policy”
Helpful Report
Posted 4 years ago
Mr John Fleming
Verified Buyer
“Renewing my policy was very easy and the price was competitive. I renewed by telephone and Samuel was very helpful, friendly and efficient.”
Helpful Report
Posted 4 years ago
Mr Philip Whitby
Verified Buyer
“Tina Hogan was very friendly and helpful,the renewal process via telephone was very quick and easy and the price cannot be beaten”
Helpful Report
Posted 4 years ago
Mrs Susan Allan
Verified Buyer
“Very efficient service”
Helpful Report
Posted 4 years ago
Mr Brian Jordan
Verified Buyer
“Excellent service.”
Helpful Report
Posted 4 years ago
Mr John Newland
Verified Buyer
“many thanx, we received our documents this morning.”
Helpful Report
Posted 4 years ago
Mr Hugh Morrison
Verified Buyer
“Not had to use it yet but service today was excellent”
Helpful Report
Posted 4 years ago
Auto National is rated 4.8 based on 10,621 reviews
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