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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr D Allen
Verified Buyer
“Fantastic customer service, my advisor Samuel, was very informative about my policy and the details therein should I feel the need to cancel, which I know I won't, because I've had my Auto national breakdown cover for over 10 years. Why settle for the likes of the AA or the RAC when you can have a far better deal that won't break your piggy bank.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good service and good price value for money”
Helpful Report
Posted 5 years ago
Mrs Elizabeth Winter
Verified Buyer
“Amy was very pleasant and helpful.”
Helpful Report
Posted 5 years ago
Mr G Davies
Verified Buyer
“Excellent customer service”
Helpful Report
Posted 5 years ago
Mr Richard Waring
Verified Buyer
“I was unable to renew my cover via the website but I was easily able to renew via a phone call with Jessica who was very helpful.”
Helpful Report
Posted 5 years ago
Mr R Baines
Verified Buyer
“Only had to use them once but found them very efficient. Repair man came round in 40 mins. Very helpful. Renewal on phone very helpful. Shame it couldn't be done online despite a £5 charge for doing so.”
Helpful Report
Posted 5 years ago
Mr Michael Bell
Verified Buyer
“been with you for years and never had a problem”
Helpful Report
Posted 5 years ago
Mr F Howard
Verified Buyer
“My call was handled very efficiently & quickly by the very pleasant Amy. Thank you for your help.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“No problems.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“very helpfull”
Helpful Report
Posted 5 years ago
Dr John Lund
Verified Buyer
“A quick and effective renewal of breakdown cover over the 'phone.”
Helpful Report
Posted 5 years ago
Mr Michael Hill
Verified Buyer
“Daniela …Great service..knowledgeable polite and efficient..thank you.”
Helpful Report
Posted 5 years ago
Mr Richard Davis
Verified Buyer
“Just renewed my policy all straight forward. The cost was the same as last year.Very happy with my cover.”
Helpful Report
Posted 5 years ago
Mr Andrew Edwards
Verified Buyer
“Extremely professional and helpful operative (Tina) when I called to query conflicting renewal prices.”
Helpful Report
Posted 5 years ago
Mr J Ward-Jackson
Verified Buyer
“An excellent service and great value. Renewing by phone was fast and efficient and an extremely pleasant experience with a notably friendly and helpful employee. I will continue to use the service into the future after having benefitted from being a customer over many previous years already.”
Helpful Report
Posted 5 years ago
Mr C Morris
Verified Buyer
“Jessica was very helpful in getting my policy renewed over the phone.”
Helpful Report
Posted 5 years ago
Mr Russell Johnson
Verified Buyer
“Website showing in correct renewal premiums. Telephoned, waited 2 minutes, renewed by phone with Daniella, who apologised for error in renewal systom. As always, good service from Autonational”
Helpful Report
Posted 5 years ago
Mr Nigel Filmer
Verified Buyer
“Thank you Lauren, you were very helpful today in assisting with my renewal.”
Helpful Report
Posted 5 years ago
Mr Malcolm Mcmillan
Verified Buyer
“Still waiting for paperwork,promised to me by Tina.why?”
Helpful Report
Posted 5 years ago
Mr Christopher Barrie
Verified Buyer
“It is always a pleasure to show my appreciation to your staff. I spoke with Jessica today & she is one of many of Autonational employees I've dealt with over the years that have carried-out their duties with excellent Customer Care. She displayed: courtesy, efficiency & very good product knowledge today. Having been involved as a Management & Staff Trainer within the retail industry previously for many years (now retired), then I can & do appreciate how difficult & challenging customers can be. Best regards - Chris barrie.”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,624 reviews
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