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Auto National Reviews

4.8 Rating 10,618 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,618 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mrs Barbra Smith
Verified Buyer
“Service is prompt and the staff are very helpful and efficient.”
Helpful Report
Posted 6 years ago
Miss Loma Agyemang Duah
Verified Buyer
“During my telephone conversation with Sarah, she was quite clear in explaining to me the discrepancy in the renewals quotes I received. She assured me that the difference in the rise in quotes was an error on the website/computer? That information enabled me to make the decision to stay with Auto National as there was no increase in my quote for the next year. Thank you.”
Helpful Report
Posted 6 years ago
Mr Terry Broad
Verified Buyer
“Been using Auto National Rescue for many years,as yet have never had to use them, like all policies you take out you don't know how good they really are until an emergency happens,the above is much cheaper than its rivals and offers a no claims bonus,so every year i renew hoping for the best if i ever do breakdown,which in all fairness is the same case for any breakdown company.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Pleasant to deal with on the phone. Fortunately not had any need to call for break down assistance.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Helpful in explaining process of renewing and terms and conditions”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very helpful.”
Helpful Report
Posted 6 years ago
Mrs Joanna Penley
Verified Buyer
“DEalt with my queries efficiently and quickly.”
Helpful Report
Posted 6 years ago
Mr Anthony Hatfull
Verified Buyer
“Seems to offer similar cover to AA/RAC,but at a much lower cost. I can`t comment on the actual service,as thankfully I have not had any problems requiring assistance.”
Helpful Report
Posted 6 years ago
Mr Tudor Owen
Verified Buyer
“Good service. No problem in obtaining a quote for roadside assistance. Thank you.”
Helpful Report
Posted 6 years ago
Mrs Denise Parish
Verified Buyer
“polite and fed back information to customer”
Helpful Report
Posted 6 years ago
Mr Gordon Davis
Verified Buyer
“Elsie amiable on telephone, have not needed services for a while so at a loss as to give review on callout times etc.”
Helpful Report
Posted 6 years ago
Mr Andrew Last
Verified Buyer
“Efficient admin - fortunately no experience of how good they are in an emergency!”
Helpful Report
Posted 6 years ago
Mrs Brenda Smith
Verified Buyer
“found staff, on phoning very helpful”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“As far as I know very good, luckily never needed them but telephone staff namely Mellisa was very helpful with my renewal”
Helpful Report
Posted 6 years ago
Mr Paul Mason
Verified Buyer
“No breakdowns yet thankfully, but very helpful on the phone and price competitive.”
Helpful Report
Posted 6 years ago
Mr John Brough
Verified Buyer
“The only time I had to use them thankfully their operator turned up promptly gave the correct diagnosis and conveyed me and my vehicle to a garage of my choice.”
Helpful Report
Posted 6 years ago
Mr Peter Grice
Verified Buyer
“only used once in ten years but efficient service”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Always had good service”
Helpful Report
Posted 6 years ago
Mrs A Mckenzie
Verified Buyer
“I have called on Auto National only once in the last 6 years, but was very satisfied with the help I was given.”
Helpful Report
Posted 6 years ago
Mr Thomas Monks
Verified Buyer
“I found your agent, Antonya helpful and informative. She dealt with all aspects of the transaction in a friendly and efficient manner.”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,618 reviews
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