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Auto National Reviews

4.8 Rating 10,618 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,618 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Janet Bates
Verified Buyer
“Satisfied with the service provided in the last twelve months Happy to renew my policy”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I have only called them out once this year and they came very quickly and sent me an email of the problem with my car.”
Helpful Report
Posted 6 years ago
Mr Herbert Barr
Verified Buyer
“Easy, uncomplicated transaction for policy renewal.”
Helpful Report
Posted 6 years ago
Mrs Julie Saunders
Verified Buyer
“Always quick to respond and helpful on the phone which is is refreshing nowadays! I particularly like the fact that they don't try to charge you to breathe i.e. charge for every amendment to policy. Thankfully I have only had to use breakdown service once and it was handled promptly and efficiently”
Helpful Report
Posted 6 years ago
Mrs D Green
Verified Buyer
“Nice & polite”
Helpful Report
Posted 6 years ago
Mr Ken Dyer
Verified Buyer
“ALL OK”
Helpful Report
Posted 6 years ago
Mrs Lorraine Saha
Verified Buyer
“Good customer service from Samual.Renewal very easy. Thank you.”
Helpful Report
Posted 6 years ago
Mr Donald Oswald
Verified Buyer
“Good service renewal was smooth and quick”
Helpful Report
Posted 6 years ago
Mrs Pauline Newark
Verified Buyer
“Have been with Automation rescue for many years. Excellent Service.”
Helpful Report
Posted 6 years ago
Mrs Helen Collins
Verified Buyer
“I’ve not had to make a claim, fortunately, but I’m pleased with Autonational so far and have now renewed for my third year. The renewal doesn’t come out automatically but you get a reminder letter and email. Just watch if you renew online that the price stays the same as quoted. I phoned to renew and the lady I spoke to ( Armani) was friendly and efficient.”
Helpful Report
Posted 6 years ago
Mr J D Marsden
Verified Buyer
“clear and helpful advice from well informed call handler”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Staff need to speak more slowly and clearly. They are mostly younger than their clients.”
Helpful Report
Posted 6 years ago
Mr Eric Mundler
Verified Buyer
“Usually very satisfactory although no callouts this insured year. Your advisor today could do with a little more warmth in his voice, but he did get there in the end! Thank you for the reminder-I need it these days Kind Regards”
Helpful Report
Posted 6 years ago
Mr Colin Hobden
Verified Buyer
“Policy details were given clearly and precisely. The transaction was quick and efficient”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Quick and efficient service to renew my daughters policy”
Helpful Report
Posted 6 years ago
Mrs Maureen Whelehan
Verified Buyer
“Make sure quotes match email and web pages.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“hope your day improves, you sound very bored”
Helpful Report
Posted 6 years ago
Mrs Brenda Greatorex
Verified Buyer
“Very informaative and welcoming.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“We have been using Autonational for many years and have always had good friendly service from the call centre and the breakdown / recovery people who have come out to help.”
Helpful Report
Posted 6 years ago
Mrs Jennifer Nurse
Verified Buyer
“To renew over phone was easy. Advisor very helpful”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,618 reviews
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