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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Miss Alison Smith
Verified Buyer
“To date thankfully I have not required to test the call out times etc on breakdown so I cannot comment on that aspect. I would like to give a shout out to Alfie who I spoke to this morning to renew my policy. Alfie was incredibly helpful, polite and knowledgeable. My policy was renewed over the phone within 5 minutes. I am very content in knowing that my car is fully covered for another year.with you.”
Helpful Report
Posted 7 years ago
Mr Barry Flint
Verified Buyer
“Good human contact and service, no fuss or botherv”
Helpful Report
Posted 7 years ago
Mr John Chase
Verified Buyer
“No reason to call on services.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Sales woman could of been more enthusiastic while on the phone”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I have been with autonational for several years. Had to call them out once for a failed gearbox which entailed a 6 hour drive back home as I was away at the time. Always dealt with efficiently and quickly. Would recommend.”
Helpful Report
Posted 7 years ago
Mr Rod C Davies
Verified Buyer
“Very good service when we required assistance.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Renewal on the website didn't work. I filled in all the details, clicked Continue and it sent me somewhere quite different. Daniella on the phone, however, was very helpful.”
Helpful Report
Posted 7 years ago
Mr P Chapman
Verified Buyer
“Fortunately, I have never had to use them yet, but their telephone staff are friendly and polite. I had tried to renew online but it failed, an issue their end apparently.”
Helpful Report
Posted 7 years ago
Miss S Speed
Verified Buyer
“They have become better at their response and express more care and concern.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Over the several years which I have been using Auto National for breakdown cover for our two cars,the service has been very efficient, both in administration and response when needed. It was a little disappointing when renewing cover this year to learn that the documentation could only be sent on line rather than by post which I prefer.”
Helpful Report
Posted 7 years ago
Mrs J Clucas
Verified Buyer
“The assistant Alfie was very helpful and pleasant”
Helpful Report
Posted 7 years ago
Mr Wilfred Wilkinson
Verified Buyer
“Your assistant Jeicyne was most polite and helpful.Your website was USELESS!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I have had auto National for several years now and I have had to use their services on a couple of occasions. They have always arrived within the hour and got me up and running. Highly recommended.”
Helpful Report
Posted 7 years ago
Mrs Marion Caslake
Verified Buyer
“Concise, easy renewal”
Helpful Report
Posted 7 years ago
Mr Geoff Bonney
Verified Buyer
“Polite professional service Although poor quantity phone line difficult to hear.”
Helpful Report
Posted 7 years ago
Mr Les Brenchley
Verified Buyer
“Helped us when we needed it many years ago.Good help from Jeicyne today”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Staff at call centre are brilliant”
Helpful Report
Posted 7 years ago
Mr Eric Hunt
Verified Buyer
“Very pleasant on the phone when renewing. Cannot comment on service as I have not had to use it yet.”
Helpful Report
Posted 7 years ago
Mr Trevor Owen
Verified Buyer
“Seemed a good competent agent, he knew his product and answered my questions with knowledge and courtesy , best of all could I understand the language he used (English). !!”
Helpful Report
Posted 7 years ago
Mr Neil Winchcombe
Verified Buyer
“efficient at what they do, always keep you informed of where contractor is and always helpful with any questions that I have asked in the past”
Helpful Report
Posted 7 years ago
Auto National is rated 4.8 based on 10,624 reviews
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