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Auto National Reviews

4.8 Rating 10,618 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,618 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Miss Tracy Owen
Verified Buyer
“Quick and easy to renew policy over the phone.”
Helpful Report
Posted 5 years ago
Mrs Margaret Barrett
Verified Buyer
“Good value. Never renew online as price is always higher than the emailed reminder”
Helpful Report
Posted 5 years ago
Mrs Carol E Read
Verified Buyer
“Not had to use your assistance yet so cannot comment. Lauren on the phone, renewing membership was efficient.”
Helpful Report
Posted 5 years ago
Miss Julie Bernstein
Verified Buyer
“I'm very happy to have been offered to keep the same price for a second year. It's a shame I couldn't get this price by renewing online and no-one I emailed could tell me why, but the woman I rang explained immediately and was very efficient. I haven't had to make any call outs, so I can't comment on the rescue service itself.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good service”
Helpful Report
Posted 5 years ago
Mr Mark Williamson
Verified Buyer
“happy with service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Did his job well.”
Helpful Report
Posted 5 years ago
Ms Pat Turner
Verified Buyer
“Only used twice, but was pleased with the service. Thank you”
Helpful Report
Posted 5 years ago
Mrs Sally-Ann Kingham
Verified Buyer
“Clare was very friendly and helpful.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“My policy had expired. Alfie explained my options clearly and we set up a new policy.”
Helpful Report
Posted 5 years ago
Mr James Thomson
Verified Buyer
“Haven't had to use services as yet but dealing with office ok.”
Helpful Report
Posted 5 years ago
Mr Geoffrey Mann
Verified Buyer
“Thankfully I have not yet had to call upon Autonational for their breakdown service, so can't comment upon this aspect. Renewal of the policy by phone was very straightforward. The range of benefits offered seem to be good value for the premium charged. It would be useful to have a hard copy of the new certificate to be available by post rather than having to make a copy of the details by hand, especially as the long reference numbers change from year to year.”
Helpful Report
Posted 5 years ago
Ms Pat Turner
Verified Buyer
“Response times very good”
Helpful Report
Posted 5 years ago
Ms Pat Turner
Verified Buyer
“Good response times when needed. Would recommend”
Helpful Report
Posted 5 years ago
Mr Lee Cox
Verified Buyer
“Good cover, local services used, minimal price for cover.”
Helpful Report
Posted 5 years ago
Mrs Sara Averty
Verified Buyer
“Melissa has very good customer skills. As for your services I haven't had any breakdowns during the time I have been insured, so I am not able to comment. Hope I won't need to!”
Helpful Report
Posted 5 years ago
Mrs Jeannette Auty
Verified Buyer
“Lauren dealt with the renewal of my policy quickly and efficiently. She was friendly and polite.”
Helpful Report
Posted 5 years ago
Miss Ann Gollins
Verified Buyer
“After trying to9 renew online but getting a more expensive quote than that in my email I rang Auto national and spoke to someone there. He explained that it wasn't recognizing the discount online but that he could renew it at the quoted price on the phone. After checking all of my details payment went ahead with no problems. It was very straightforward, quick and Samuel was very helpful.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“It took a while to get through to Danielle to renew my breakdown cover but when I did it was a quick and painless experience. Thanks!”
Helpful Report
Posted 5 years ago
Mr Robert Gardner
Verified Buyer
“dealt with renewal proficiently”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,618 reviews
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