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Auto National Reviews

4.8 Rating 10,618 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,618 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr P Bateman
Verified Buyer
“On the phone service is good. Issues with the online service”
Helpful Report
Posted 6 years ago
Ms Samantha Charlesworth
Verified Buyer
“turned out cheaper than green flag to do two cars on one policy”
Helpful Report
Posted 6 years ago
Mr L L Beedle
Verified Buyer
“Good service”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Does exactly what it says on the tin - which is what I want !”
Helpful Report
Posted 6 years ago
Mr Russ Hayman
Verified Buyer
“Friendly, professional and business like.”
Helpful Report
Posted 6 years ago
Mrs Susan Seddon
Verified Buyer
“Very helpful”
Helpful Report
Posted 6 years ago
Mrs Linda Howett
Verified Buyer
“patient and helpful”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Had a problem with my car alarm system. Prompt action from telephone call resulting in visit from service engineer with quick good result”
Helpful Report
Posted 6 years ago
Mr Stephen Kasperaitis
Verified Buyer
“Quick renewal when I got through took time to get through I that's y only four star.”
Helpful Report
Posted 6 years ago
Mr Lacey Kapp
Verified Buyer
“Helpful on phone - just would be better if the renewal price quoted could be paid online rather than having to phone in order to get the price quoted especially as the phones are often busy”
Helpful Report
Posted 6 years ago
Miss Autumn Lyden
Verified Buyer
“Good customer service, polite and professional”
Helpful Report
Posted 6 years ago
Mr Peter Schofield
Verified Buyer
“disappointed that cost was extra as we had been away and were late renewing by 8 hours!!”
Helpful Report
Posted 6 years ago
Mr Philip Rees
Verified Buyer
“Ive been with Auto National now for several years and fortunately like most Insurance based companies only find out how good/bad they are when making a claim or calling for service. The 1-2 occasions I have required your services I have experienced satisfactory treatment and quite timely responses also. I might have voted Very Good otherwise. My renewal yesterday was handed very efficiently by Nita although I was waiting online for 7-8 minutes before my call was answered by a human being - very satisfactory, thanks.”
Helpful Report
Posted 6 years ago
Mr Michael Bradbury
Verified Buyer
“very pleasant and easy to follow”
Helpful Report
Posted 6 years ago
Mr John Renton
Verified Buyer
“Quick to resolve a query with the policy. Very helpful and good customer service.”
Helpful Report
Posted 6 years ago
Mr Nicholas Kett
Verified Buyer
“Very quick service although accent strong from female sales person which meant her having to repeat some questions to me.”
Helpful Report
Posted 6 years ago
Mr Frank Ashworth
Verified Buyer
“I have been with auto national for a number of years as your records will show, next year I shall take time to look around. In the first years if I made no calls I my fee was reduced, that is no longer the case.”
Helpful Report
Posted 6 years ago
Mrs Doris Mackenzie
Verified Buyer
“I have always been pleased with the service Auto National provides. I had to call them only twice (in short succession for the same electrical fault) so I have limited experience. As I am driving a really elderly car it is all the more important to feel that I can rely on this service, which I am confident that I can do so.”
Helpful Report
Posted 6 years ago
Mr Clive Wesson
Verified Buyer
“Very good service as always for 17th year l been with you”
Helpful Report
Posted 6 years ago
Mrs Maureen Oliver
Verified Buyer
“We have been members for a number of years, without any complaints.”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,618 reviews
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