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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr David Burke
Verified Buyer
“AutoNational as a company, are very good, they keep their prices competjtive and Melissa is a charming, polite and helpfull lady whom I fell instantly in love with. Unfortunately some of their Service Providers (garages) do not hold the same high standards. They will get you on the road again but your problem is likely to reoccur.”
Helpful Report
Posted 7 years ago
Mrs Helen Collins
Verified Buyer
“I’ve not had to make a claim, fortunately, but I’m pleased with Autonational so far and have now renewed for my third year. The renewal doesn’t come out automatically but you get a reminder letter and email. Just watch if you renew online that the price stays the same as quoted. I phoned to renew and the lady I spoke to ( Armani) was friendly and efficient.”
Helpful Report
Posted 7 years ago
Mr J D Marsden
Verified Buyer
“clear and helpful advice from well informed call handler”
Helpful Report
Posted 7 years ago
Mr Thomas Marsden
Verified Buyer
“clear instructions and advice given with a pleasant and cheerful manner”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Excellent service and always ready if needed...”
Helpful Report
Posted 7 years ago
Mr Lesley Harwood
Verified Buyer
“Helpful and knowledgable staff. Good cover and great price.”
Helpful Report
Posted 7 years ago
Mrs Linda Cocking
Verified Buyer
“Very helpful”
Helpful Report
Posted 7 years ago
Docto John P Hart
Verified Buyer
“I was very pleased with the service I received from Elsie and the speed with which the policies were sent to me.”
Helpful Report
Posted 7 years ago
Docto John Clarke
Verified Buyer
“When renewing my policy today I was dealt with efficiently and courteously by a woman with a charming voice”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Staff need to speak more slowly and clearly. They are mostly younger than their clients.”
Helpful Report
Posted 7 years ago
Mrs Wendy Newman
Verified Buyer
“I renewed my policy today and the adviser explained everything well.”
Helpful Report
Posted 7 years ago
Mr R Hall
Verified Buyer
“I thought Melisa was very good she was attentive, listened and was very easy to talk to.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very helpful, friendly and explained well”
Helpful Report
Posted 7 years ago
Mrs Melinda S Franks
Verified Buyer
“Jessica was very helpful and clear. She ensured that I knew the relevant information.”
Helpful Report
Posted 7 years ago
Ms Amy Lashkari
Verified Buyer
“v god”
Helpful Report
Posted 7 years ago
Mr Eric Mundler
Verified Buyer
“Usually very satisfactory although no callouts this insured year. Your advisor today could do with a little more warmth in his voice, but he did get there in the end! Thank you for the reminder-I need it these days Kind Regards”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Always helpful and friendly not had any issues and havn't had to use the breakdown as yet but best to be covered just incase.”
Helpful Report
Posted 7 years ago
Mrs Sheila Lake
Verified Buyer
“Melisa renewed my policy this morning,she was very polite quick and efficient.”
Helpful Report
Posted 7 years ago
Mr Colin Hobden
Verified Buyer
“Policy details were given clearly and precisely. The transaction was quick and efficient”
Helpful Report
Posted 7 years ago
Mrs Margaret Kershaw
Verified Buyer
“Great service and well mannered telephone staff really quick and efficient”
Helpful Report
Posted 7 years ago
Auto National is rated 4.8 based on 10,624 reviews
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