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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“no increase in premium for the annual renewal”
Helpful Report
Posted 7 years ago
Mr Darrell Naylor
Verified Buyer
“young lady on the phone very polite”
Helpful Report
Posted 7 years ago
Mrs Linda Goodwin
Verified Buyer
“Prompt service. Call handled professionaly”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I have not had the need to call you out in all the years I have been covered. However, it is comforting to know that the service is there if needed and the staff have always been pleasant when I have called to renew. FC”
Helpful Report
Posted 7 years ago
Mr Malcom Brotherston
Verified Buyer
“There when I wanted them”
Helpful Report
Posted 7 years ago
Mrs Mary Roberts
Verified Buyer
“good, polite service - thankyou”
Helpful Report
Posted 7 years ago
Mr A Sankey
Verified Buyer
“excellent service and price”
Helpful Report
Posted 7 years ago
Mrs Jean Townsend
Verified Buyer
“By confirming that e-mail sent to me advising my renewal policy was £54.68 was correct and that the premium stated on your website for renewal of £72.91 was, in fact, incorrect.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“quick & courteous telephone assistance”
Helpful Report
Posted 7 years ago
Mr John Davies
Verified Buyer
“Prompt and efficient.Staff professional and courteous”
Helpful Report
Posted 7 years ago
Mr Jeffrey Cutforth
Verified Buyer
“With such an old vehicle we were very pleased you still wanted our business, thank you.”
Helpful Report
Posted 7 years ago
Mr Michael Fletcher
Verified Buyer
“Great customer service from Jordan.”
Helpful Report
Posted 7 years ago
Mr Geoffrey Searle
Verified Buyer
“Quick answering of phone call, clearly spoken, answered all of my questions.”
Helpful Report
Posted 7 years ago
Mr Stewart Greenhalgh
Verified Buyer
“It was so easy to buy and it saves me worrying if I do break down.”
Helpful Report
Posted 7 years ago
Mr Geoff Lowe
Verified Buyer
“Elsie Came across as being very professional in her job”
Helpful Report
Posted 7 years ago
Mr Mark Holker
Verified Buyer
“I phoned Auto National on the 22nd June to renew my annual subscription, and I spoke to Nita. Although she had a foreign accent, her diction was excellent and she explained the renewal process clearly and succinctly. Full marks to Nita. The only unsatisfactory exerience was the time waiting for my call to be answered. All in all, good service, so keep it up. Regards, Mark Holker.”
Helpful Report
Posted 7 years ago
Mrs Joan Tunniclife
Verified Buyer
“was able to complete renew of cover easily thank you”
Helpful Report
Posted 7 years ago
Mrs Christine Oliver-Thompson
Verified Buyer
“Very clear and friendly communicator”
Helpful Report
Posted 7 years ago
Mr Wilfred Wilkinson
Verified Buyer
“Talked me through the renewal clearly and politely”
Helpful Report
Posted 7 years ago
Mr Nigel Smith
Verified Buyer
“Polite, efficient service, and quick response.”
Helpful Report
Posted 7 years ago
Auto National is rated 4.8 based on 10,624 reviews
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