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Auto National Reviews

4.8 Rating 10,618 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,618 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mrs Denise Morgan-Smith
Verified Buyer
“Phoned answered quickly and transaction dealt with without a lot of fuss”
Helpful Report
Posted 6 years ago
Ms Karen Watson
Verified Buyer
“Very fast and efficient.”
Helpful Report
Posted 6 years ago
Mr Henry Crofts
Verified Buyer
“-we have been with autonational for many years without complaint,following a puncture when our jack broke the response was quick within one hour”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I formed the impression that Jessica is fairly inexperienced as her approach seemed a little 'mechanical' but nonetheless, the required result was achieved.”
Helpful Report
Posted 6 years ago
Ms Jill York
Verified Buyer
“Good service and price”
Helpful Report
Posted 6 years ago
Mr James Wilson
Verified Buyer
“The only problem I had was causes by the fact that I am a bit deaf and could not understand what was said.”
Helpful Report
Posted 6 years ago
Mr Neil Featherstone
Verified Buyer
“Jessica was helpful and informative and made easy work to set up a new policy. Just disappointed I was unable to combine two cars on one policy.”
Helpful Report
Posted 6 years ago
Mr Harold Singh
Verified Buyer
“The price was comparable except that I had to pay an additional amount to have my son included in the breakdown cover. He has been included as an additional driver on my car insurance over the last six years.”
Helpful Report
Posted 6 years ago
Mr Graham Snarey
Verified Buyer
“Only disappointment was that the details on the computer renewal details did not marry up with the email sent to me . An increase in the renewal cost showed caused therefore me to ring you direct to sort the problem out, which was satisfactorily sorted out.”
Helpful Report
Posted 6 years ago
Mr David Walmsley
Verified Buyer
“Good price. Discount on second car. Very accommodating when I wanted to amend my policy.”
Helpful Report
Posted 6 years ago
Mr Paul Wickham
Verified Buyer
“Efficient service both for admin and callouts. Have used Autonational for a number of years. Lost one star due to problems logging into account online as their documents never give the AUT number that they ask for.”
Helpful Report
Posted 6 years ago
Mr Andrew Denholm
Verified Buyer
“Very polite and efficient”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Spoke to Melissa on the phone to renew my policy. Was to the point and efficient, but not exactly jovial! I've never needed breakdown assistance but better safe than sorry, and these guys seem fine.”
Helpful Report
Posted 6 years ago
Mr Charles Crowe
Verified Buyer
“Helped when needed thankyou”
Helpful Report
Posted 6 years ago
Rever James Stanley-Smith
Verified Buyer
“I was able to pay on line, and you helped me to do that satisfactorily.”
Helpful Report
Posted 6 years ago
Mr Steve Sullivan
Verified Buyer
“I found Naiomi to be very helpful and polite.”
Helpful Report
Posted 6 years ago
Mrs Grace Kelly
Verified Buyer
“Duma very knowledgeable of his companies policies and answered my queries well. No hard selling technique just plain facts what a refreshing change Well done”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Have used this company over many years and cannot fault the service.”
Helpful Report
Posted 6 years ago
Mr D Oaten
Verified Buyer
“Always found Auto National good that’s why we continue to renew our policy”
Helpful Report
Posted 6 years ago
Mrs Barbara Ringer
Verified Buyer
“Had to wait a while to speak to a voice but then everything went smoothly”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,618 reviews
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