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Auto National Reviews

4.8 Rating 10,618 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,618 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“Every thing straight forward, the young lady was a little bit robotic in her”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Quick telephone call, need to attach documents to reply though.”
Helpful Report
Posted 6 years ago
Mr Colin Luscombe
Verified Buyer
“Very helpful”
Helpful Report
Posted 6 years ago
Ms Penelope Henrion
Verified Buyer
“Good easy renewal arrangements and communication by email and phone. Reliable breakdown service.”
Helpful Report
Posted 6 years ago
Mr David Ward
Verified Buyer
“no probs ,been a customer for quite a few years”
Helpful Report
Posted 6 years ago
Mr John Dickinson
Verified Buyer
“Fortunately I have not needed to call out AutoNational so I am unable to comment on roadside service but all contact has been good.”
Helpful Report
Posted 6 years ago
Mr T N A Powell
Verified Buyer
“seem OK. Only used the service once.”
Helpful Report
Posted 6 years ago
Mr Graham Jump
Verified Buyer
“Quick, efficient phone call”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Melissa was friendly but professional. Renewed policy quite easily. Very satisfied.”
Helpful Report
Posted 6 years ago
Mr Charles Carn
Verified Buyer
“Was polite and very efficient”
Helpful Report
Posted 6 years ago
Mr Roger Saddington
Verified Buyer
“Easy people to deal with and excellent value cover. Now in my third year with just one previous callout required which was dealt with very quickly and in excellent fashion. No hesitation in renewing.”
Helpful Report
Posted 6 years ago
Mr Marcus Kilvington
Verified Buyer
“Overall good and helpful. Just waiting for a copy of my payment for my account records.”
Helpful Report
Posted 6 years ago
Mr Graham Pigott
Verified Buyer
“The reception and professionalism was as I would expect for this type of transaction and therefore I rated the experience as good”
Helpful Report
Posted 6 years ago
Mr David Knight
Verified Buyer
“I've been with Auto National and not had a breakdown so can't speak about that aspect but the customer services are helpful and their prices are competitive and their approval reading are good.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“It took a while for an operator to answer my call (hence the rating) but once I got through Samuel was extremely helpful and efficient with the renewal of the fleet policy.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“The phone was answered promptly and Sarah dealt with my query in a timely manner. I wanted to renew policy and change the car being covered. I tried to do this online but some of the details were not accepted by the website .”
Helpful Report
Posted 6 years ago
Mr Cornelius Wilson
Verified Buyer
“Proficient and concise, obviously v busy but perhaps a little humour would not go amiss, not so much a criticism, more an observation, sorry Lauren, perhaps 5 next time. C J W”
Helpful Report
Posted 6 years ago
Mr Raymond White
Verified Buyer
“I’ve never needed to call them out for a breakdown so I can’t comment any further.”
Helpful Report
Posted 6 years ago
Mr John Cocks
Verified Buyer
“In the two years we have belonged, fortunately we have not had to use your service. Therefore it would be unfair to rate it.”
Helpful Report
Posted 6 years ago
Mr John Carruthers
Verified Buyer
“Have been there when I needed them!”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,618 reviews
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