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Auto National Reviews

4.8 Rating 10,618 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,618 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“good value but a little slow in attending breakdown”
Helpful Report
Posted 6 years ago
Mrs Carole Schofield
Verified Buyer
“Efficient but could speak up a bit”
Helpful Report
Posted 6 years ago
Mr Gary Morgan
Verified Buyer
“Very pleased; no breakdowns so not able to comment on this; ver competitive price; easily done via telephone.”
Helpful Report
Posted 6 years ago
Mrs Elizabeth Mosley
Verified Buyer
“All staff either when communicating via email or phone have been very helpful”
Helpful Report
Posted 6 years ago
Mr Martin Cowan
Verified Buyer
“Easy to get set up, hopefully will not need to use the insurance but a lot cheaper than most on the market”
Helpful Report
Posted 6 years ago
Mrs Anne Clark
Verified Buyer
“I was very pleased with the way auto national made it so easy on line”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Took a long time to get through to you on the telephone”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I have used AutoNational for several years but. luckily, have not had to call them out. Staff always helpful on phone and sort out problems quickly, i.e. my renewal email did not arrive but was sent immediately when I phoned.”
Helpful Report
Posted 6 years ago
Mr Norman Shurrock
Verified Buyer
“Slight delay in phone pickup, otherwise fine. Was unable to renew on line as offered, as the premium quoted there was wrong!”
Helpful Report
Posted 6 years ago
Mr David Hunt
Verified Buyer
“Renewing my policy was easy thanks to Lauran she was very helpful and efficient”
Helpful Report
Posted 6 years ago
Mrs Denise Pearson
Verified Buyer
“Helpful on the telephone. Only needed to use cover on one occasion so far but had a good experience. Not all customers hear well and the handler, Claire, although really helpful, could take a little more time when explaining something. Not a negative just something to bear in mind.”
Helpful Report
Posted 6 years ago
Mr Ernest Longdon
Verified Buyer
“Ads. Breakdown service you are very efficient and reliable regards Ernest”
Helpful Report
Posted 6 years ago
Mrs Mary Rowley
Verified Buyer
“A satisfied customer.”
Helpful Report
Posted 6 years ago
Mr Colin Hughes
Verified Buyer
“telephone renewal service excellent, but due to me being 1-day overdue had to take out a new policy. !!!!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Policy renewal by telephone easy as I had to update vehicle details at the same time.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good value. Phone call answered quickly and renewal dealt with efficiently.”
Helpful Report
Posted 6 years ago
Mrs Caroline Dudfield
Verified Buyer
“Friendly Lady on the phone. Quoted wrong renewal price, but the Lady checked & amended.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Always been satisfied”
Helpful Report
Posted 6 years ago
Mr James Robert Mccardle
Verified Buyer
“Service over the phone was quick and easy”
Helpful Report
Posted 6 years ago
Mrs A Napper
Verified Buyer
“Been with autonational for years , always good service when we have used them. Regards , Vernon Napper”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,618 reviews
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