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Auto National Reviews

4.8 Rating 10,618 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,618 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Anthony Alford
Verified Buyer
“Very helpful”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Questions answered satisfactorily. Renewal simple process”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“No problems yet,”
Helpful Report
Posted 6 years ago
Mr John Kirkman
Verified Buyer
“Didn't seem to absorb what I was saying so I had to repeat myself a lot but he tried very hard”
Helpful Report
Posted 6 years ago
Other Thomas
Verified Buyer
“Thankyou Nita for your help this morning, however for some reason two documents arrived into my inbox while the third arrived in Junk, have found it now. I feel that too much automation is not always the best, a little more personal touch would have brought up the fact there was no response to earlier emails, they have never arrived, must be floating in the air somewhere. Had you not been so helpful we could well have joined AA or someone else, these days so many companies go out of business with no warning it is easy to assume something like that might have happened.”
Helpful Report
Posted 6 years ago
Mr Ian Marnock
Verified Buyer
“Only called them once and got a good response”
Helpful Report
Posted 6 years ago
Mr Timotgy Asbury
Verified Buyer
“Spoke to my wife who says the service on call was good. Only one bit of feedback. You’ve spelt my name wrong on the email.”
Helpful Report
Posted 6 years ago
Ms E Constable
Verified Buyer
“Was unable to renew online. It stated policy could not be found! No problem renewing by phone apart from the cost of a call! Melissa was helpful and straightforward.”
Helpful Report
Posted 6 years ago
Mr Peter Cowley
Verified Buyer
“competative price -- admin seems efficient -- called out some years ago and had a quick response on the roadside.”
Helpful Report
Posted 6 years ago
Mr Barry L Arnold
Verified Buyer
“Quite a long time waiting for an advisor. Pity your phones cannot tell you how many in queue. Apart from that transaction done satisfactorily.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Alfie was very professional, answered my queries and sorted out the issue that I contacted Auto National about.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very efficient.”
Helpful Report
Posted 6 years ago
Mr Eric Routh
Verified Buyer
“The service has been very good, as I do this renewal for my 91 year old father I would like to request you send him the renewal policy out in the post as he is not online, his address is 16 Spring Valley Avenue, Bramley , Leeds, LS13 4 RR, thank you”
Helpful Report
Posted 6 years ago
Mr Clifford Parker
Verified Buyer
“I have been very happy with your services”
Helpful Report
Posted 6 years ago
Mrs Joyce Malone
Verified Buyer
“very helpful good attitude fine”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“No problem getting through by phone. Happy with the way my call was handled.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Not had course to use that often but good service when the Ned arose”
Helpful Report
Posted 6 years ago
Mr Keith Parsons
Verified Buyer
“We have always been happy with Auto National.”
Helpful Report
Posted 6 years ago
Mr Colin Jarvis
Verified Buyer
“Accessibilty to you Customer Services phone line is very poor.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“had problems with try to re-new my cover, but got there in the end. Tina was very helpful.”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,618 reviews
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