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Auto National Reviews

4.8 Rating 10,621 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,621 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr Colin Welborn
Verified Buyer
“Customer Service at it 5* best - Friendly, easy to understand and very straight forward. Thank You. Colin W”
Helpful Report
Posted 6 years ago
Mr Peter Cowley
Verified Buyer
“competative price -- admin seems efficient -- called out some years ago and had a quick response on the roadside.”
Helpful Report
Posted 6 years ago
Mr James Lister
Verified Buyer
“Easy and quick to renew. Very helpful.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very polite, very well handled... thank you.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Always very helpful”
Helpful Report
Posted 6 years ago
Mr Michael Wilkinson
Verified Buyer
“Great service and helpful staff”
Helpful Report
Posted 6 years ago
Mr Andrew Laidler
Verified Buyer
“Excellent service.”
Helpful Report
Posted 6 years ago
Mr A Sheriff
Verified Buyer
“Daniella at customer services was very helpful with my renewal and helped me change to the policy that suited me better.Thanks.”
Helpful Report
Posted 6 years ago
Mrs R E Greenall
Verified Buyer
“Her verbal summaries of what I was buying were just what I needed.”
Helpful Report
Posted 6 years ago
Mr Bryan Mayo
Verified Buyer
“excellent service”
Helpful Report
Posted 6 years ago
Mrs Cheryll Rose
Verified Buyer
“Very pleased with service I have received, staff are very polite and helpful”
Helpful Report
Posted 6 years ago
Mr Kevin Williams
Verified Buyer
“The person i spoke to was nice and helpful but the whole process took 20 mins. This was just a renewal. It took nearly 10 mins for them to answer the phone and that was the 4th call i'd tried to get through. My policy, at this point, had expired by 2 days.”
Helpful Report
Posted 6 years ago
Mrs Patricia Radanke
Verified Buyer
“Customer service lady had a good clear speaking voice / polite manner/ asked about putting my husband to speak about the policy if necessary which was something i had not thought of. would definitly reccommend to friends & family. we have used the rescue service which was great and gave piece of mind for 2 pensioners.”
Helpful Report
Posted 6 years ago
Mr Steven Pleasants
Verified Buyer
“Very polite and courteous service, Very efficient done and dusted in a couple of minutes.”
Helpful Report
Posted 6 years ago
Mr David Simons
Verified Buyer
“Melisa was very Efficient and easy to work with”
Helpful Report
Posted 6 years ago
Ms E Parkin
Verified Buyer
“Excellent product for a very competitive price.”
Helpful Report
Posted 6 years ago
Mr Ronald Buckley
Verified Buyer
“Been a member for a number of years now with 3 cars. I think we have used the service on 2 occasions on previous cars. On those occasions I was very pleased with the contact and the speed in which you helped us.”
Helpful Report
Posted 6 years ago
Mr Andrew Strachan
Verified Buyer
“So easy to deal with good customer service”
Helpful Report
Posted 6 years ago
Mr David Suckling
Verified Buyer
“Polite and efficient.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very good service provided , helpful admin and roadside assistance when it was required.”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,621 reviews
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