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Auto National Reviews

4.8 Rating 10,622 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,622 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Other Thomas
Verified Buyer
“Thankyou Nita for your help this morning, however for some reason two documents arrived into my inbox while the third arrived in Junk, have found it now. I feel that too much automation is not always the best, a little more personal touch would have brought up the fact there was no response to earlier emails, they have never arrived, must be floating in the air somewhere. Had you not been so helpful we could well have joined AA or someone else, these days so many companies go out of business with no warning it is easy to assume something like that might have happened.”
Helpful Report
Posted 6 years ago
Mr E D Jones
Verified Buyer
“I have the cover I require at a very competitive price.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Joining/renewing was easy enough, however, never needed to call them out for help, so cannot comment on that part of their service.”
Helpful Report
Posted 6 years ago
Mr Snowden Freeman
Verified Buyer
“Always had excellent service and lovely telephone manners”
Helpful Report
Posted 6 years ago
Mr Roy Bullen
Verified Buyer
“as usual the phone call was answered in very quick time with expert help, my renewal was done with no problem, I have always been pleased with the service.”
Helpful Report
Posted 6 years ago
Mr P Vaughan-Watkins
Verified Buyer
“the operative Samuel who phoned was very polite and very helpful and renewal was very easy”
Helpful Report
Posted 6 years ago
Mr Paul Hodgson
Verified Buyer
“Melissa was very polite, efficient and friendly. Made the transaction easy to do”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Phoned the renewal team as I had problems with the Web Site. Lady I spoke to was very helpfull & sorted out my issues there & then, she promised to refund my card for the overpayment, checked with bank today & refund has been made. Very happy with the service hence 5 star rating”
Helpful Report
Posted 6 years ago
Mr Ian Marnock
Verified Buyer
“Only called them once and got a good response”
Helpful Report
Posted 6 years ago
Mr Richard Kilsby
Verified Buyer
“Very good service and pleasant to talk to took no time to deal with my requests”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very helpful today in arranging to take my car to my nominated garage to replace the clutch”
Helpful Report
Posted 6 years ago
Mr David Watkinson
Verified Buyer
“Excellent service! Have been with you for 20yrs.”
Helpful Report
Posted 6 years ago
Mr Timotgy Asbury
Verified Buyer
“Spoke to my wife who says the service on call was good. Only one bit of feedback. You’ve spelt my name wrong on the email.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent Service. Web have been customers for many years and have always been very happy with the service.”
Helpful Report
Posted 6 years ago
Mr Martyn Rayner
Verified Buyer
“Very good,explained my query straightaway, very polite and professional no negatives well done on a good service M.D.Rayner”
Helpful Report
Posted 6 years ago
Mrs Helen Smith
Verified Buyer
“Have been with the company since the beginning. Recently rescued within 30mins.excellent and a nice driver. Pleased to renew again.”
Helpful Report
Posted 6 years ago
Mr Alan Taylor
Verified Buyer
“excellent service as usual very polite and helpfull”
Helpful Report
Posted 6 years ago
Mr William Mulrooney
Verified Buyer
“Easy to arrange. Polite staff assist.”
Helpful Report
Posted 6 years ago
Ms E Constable
Verified Buyer
“Was unable to renew online. It stated policy could not be found! No problem renewing by phone apart from the cost of a call! Melissa was helpful and straightforward.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Clear polite and helpful call.”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,622 reviews
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