“Love the watch, it'sbeautiful and has been great for the past 1 1/2 years. aApiece broke and I need it fixed. Ihave tried live chat and emails and have not beenable to arrange for repair in two days. There is NO customer service number. I am not asking for warranty coverage, just to arrange a repair. Terrible customer service, actually there is no customer service.
Jan F”
“When I purchased the back I asked for a lighter one because it’s too dark and the font was too small to read. I was told the lighter backs only come with the metal watches but I found out that’s not true. I could have gotten a lighter back with black inscription.”
“Not happy! I sent two email asking about the missing tool I paid for, no responce. Also filled out two reveiws, no reponce. There's not a phone number on the website. No please with thelack of customer service.”
“It was a horrible experience. Poor quality product, watch & bracelet. Watch did work out the box. NO customer service at all. Keep your money if you don't want to lose it.”
“I ordered this watch with engraving and it did not come on the watch. this is the third time you have asked me to right a review so here is your third 1 star review”
“I was extremely disappointed in the quality. It's cheaply made and feels like it's going to fall apart at any moment. The engraving is nice so it will have to be for decoration not to wear.”
“The delivery service is terrible! I paid for shipping, so that it would be here before Christmas and it hasn't even moved for the past 5 days. Still waiting for it to arrive!”
“Worst gift I gifted this year! Shipping was later after paying for it to be there for the holiday. Received watch pin was not secure it fell out. Had to go to jewelers on Saturday to get a pin. Im so disappointed. Well not recommend or purchase from them again.”
“Have yet to receive my watch in the mail. It’s going on 2 weeks, I’ve contacted someone and got no response. Tried to track the package and can’t get any info.”
