AWGifts Europe Reviews

Name: AWGifts Europe
Address: CTpark Trnava, Pr, Trnava Region
Rating: 4.83

4.8 Rating 604 Reviews

97 %

of reviewers recommend AWGifts Europe

4.8

Based on 604 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About AWGifts Europe:

Your Favourite Giftware Wholesale in Europe! If you are looking for Wholesale Gifts, Giftware and Packaging - you’ve come to the right place.

Visit Website

Phone:

33 5586071

Email:

contact@awgifts.eu

Location:

CTpark Trnava,
Pr
Trnava Region
919 26

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AWGifts Europe 5 star review on 29th January 2025

Sara Maria Tomás Bapt****

AWGifts Europe 5 star review on 24th May 2024

ASTRO LIVE****

AWGifts Europe 5 star review on 2nd April 2024

Dāvana****

AWGifts Europe 5 star review on 11th October 2023

Maria Panteli Cool M****

AWGifts Europe 5 star review on 26th April 2023

Heaven Eleven Dooel ****

Bear Cave Buc****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m so pleased I found AWGifts. My experience in ordering from them is helpfulness, professionalism and the shipping service is excellent. Will definitely order again in the future. Highly recommended 🙂”

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Posted 7 months ago

“As always I cannot fault only products from AW Gifts. they always have something new and delivery is amazingly quick.”

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Posted 7 months ago

“Maravilhoso predras verdadeiras na vela e as pulseiras também são verdadeiras”

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Posted 7 months ago

“Will not help with broken glass”

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Posted 7 months ago

Thank you for sharing your feedback. We’re truly sorry to hear about the issues with your shipment. Customer satisfaction is always our top priority, and we are committed to resolving all concerns promptly and fairly. When you first contacted us via email, we promptly addressed your concerns and began working with you to find a solution. As part of this, we offered a full refund for the broken products. However, to proceed, we needed to confirm the exact number of damaged pieces, which we were in the process of discussing with you. We regret that we couldn’t finalise a solution before this review was posted, but please know that resolving this matter for you remains our focus. We completely understand your frustration and appreciate your willingness to work with us. We are hopeful that, together, we can find a solution that addresses your concerns and ensures your satisfaction. If you could provide additional details about the damaged items, we will do our best to resolve this as quickly as possible. Thank you for your patience and understanding as we continue to work on this with you. Kind regards, AWGifts Europe

Posted 7 months ago

“A lot of basic products are out of stock like the bulk essentials oils”

Helpful Report

Posted 7 months ago

Thank you so much for reaching out to share your concern. We completely understand how disappointing it can be when some products are temporarily unavailable, and we truly apologise for any inconvenience this may have caused. Please rest assured that we always do our very best to keep all items in stock for our customers. However, due to high demand or occasional delays from our suppliers, certain products may temporarily be out of stock. We kindly ask that, in the future, if you notice any items unavailable, please don’t hesitate to contact us directly. In many cases, we may be able to place a special order for you with our supplier or confirm that the product is already on its way and will be restocked soon. Your satisfaction is incredibly important to us, and we truly appreciate your understanding and support as we work to provide the best possible service. If there’s anything we can assist you with at the moment, please don’t hesitate to let us know. Thank you again for your patience and understanding. Kind regards, AWGifts Europe

Posted 7 months ago

“Sensible prices, quick delivery, will be ordering again.”

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Posted 7 months ago

“Excellent service, friendly staff (thanks to Roman and the team), beautiful packed,fast delivery, quality products. Thank you Awg✨️”

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Posted 8 months ago

“Always a pleasure from ordering from AW. The service and quality of products are very high and the prices are very reasonable. All my customers are happy when coming into the shop and theres new stock arriving monthly. My biggest sellers this year are the beautiful deckled edged books and HopHare candles ..😊..Thank you AW for working with us..and Merry Christmas to all at AW HQ”

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Posted 8 months ago

“fast and efficient, we appreciate if we have clearer shipping terms for Malta.”

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Posted 8 months ago

“Broken candles was told they would resend when I ordered next when I requested replacement ones. Also told would need to pay insurance to make this possible. Very dissapointed. I got a refund but sadly not my candles or bath salts.”

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Posted 9 months ago

Dear Amanda, Thank you for taking the time to share your concerns with us. We want to sincerely apologize for any confusion or frustration caused regarding the damaged candles and bath salts. Your feedback is incredibly valuable, and we truly appreciate you bringing this to our attention. From our initial email, we intended to provide two clear options to resolve the issue: a full refund for the damaged items, or replacements sent with your next order if that would be more convenient for you. However, we understand now that the mention of insurance may have led to some confusion. Please allow me to clarify: this was only intended as an optional suggestion to help avoid similar situations in the future, not as a condition or responsibility on your part. We regret that this was not communicated more clearly, and we are truly sorry for any misunderstandings this may have caused. We understand how frustrating this experience must have been, and we’re truly sorry for any confusion caused. We’re glad to see that a refund was processed, but we regret that we weren’t able to fulfil your replacement request as you expected. Please know we value your business and take your feedback seriously. If you’d like to discuss this further or need assistance with a future order, feel free to reach out. Thank you for your understanding. Kind regards, AWGifts Team

Posted 9 months ago

“AW is always suprising me with new ideas/goods with reasonable prices.”

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Posted 9 months ago

“It is a real pleasure dealing with AWGifts. The delivery was super fast to Ireland. This was my first time ordering from them and I intend to keep ordering from them. The customer service is also excellent, and they have a large selection of excellent quality products.”

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Posted 10 months ago

“Excellent products, value for money”

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Posted 10 months ago

“Great customer service and quick shipping. To be recommended.”

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Posted 10 months ago

“Everything ok! Good products! Delivery quickly! And customer service ok!”

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Posted 10 months ago

“Excellent service & delivery”

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Posted 10 months ago

“Great products and super fast shipping”

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Posted 11 months ago

“I have been buying regularly for years and I am always satisfied with the service and the products.”

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Posted 11 months ago

“Fast deliveries, good service and good quality products.”

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Posted 11 months ago

“We recently purchased incense and other related products, and the entire experience was exceptional. From start to finish, their customer support was attentive and professional, always quick to respond and address any questions we had. Communication was seamless, and any minor issues we encountered were resolved promptly and efficiently. As for the products themselves—top-notch quality! The incense is exactly as described, with beautiful aromas and excellent craftsmanship in everything we received. We’re truly satisfied with both the products and the service provided. Highly recommend and will definitely be purchasing again in the future!”

Helpful Report

Posted 11 months ago

AWGifts Europe is rated 4.8 based on 604 reviews