Aztec Diamond Equestrian Reviews

4.17 Rating 29 Reviews
76% of reviewers recommend Aztec Diamond Equestrian
538 Review Views (past 24 hours)
09AM - 11AM
17 Review Views
11AM - 1PM
38 Review Views
1PM - 3PM
43 Review Views
3PM - 5PM
39 Review Views
5PM - 7PM
44 Review Views
7PM - 9PM
56 Review Views
9PM - 11PM
39 Review Views
11PM - 1AM
42 Review Views
1AM - 3AM
40 Review Views
3AM - 5AM
56 Review Views
5AM - 7AM
86 Review Views
7AM - 9AM
38 Review Views
Are you a business owner?
See Business Solutions

Write Your review

Tell us how Aztec Diamond Equestrian made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
on-time delivery
Customer Service
Email, Telephone
communication channels
2 - 3 Hours
queries resolved in
"When this company first started up, I was in love with their products. They fit well, true to size, and were made well. Many of the first breeches/shirts I bought from the company during that time period (2014-2016 or so) is still in fantastic condition with no loose stitching or defects. However, both the company and their products have gone downhill since 2017 and especially in 2018. First, the sizing has been ruined. Their new baselayers run extremely small - I usually wear a small in Ariat and their L and XL baselayers are still skin tight! Their new breeches (with the elastic waistband) fit awful. The old styles fit like a glove, though the non-elastic waistband was annoying. However, the new ones were made for someone with a perfectly flat stomach, are super tight in the knee, and fit loose in the thighs/crotch. The new fit for their clothes is terrible. Not only has their fit changed, but the quality of their items have, too. The recent products (2017-) I have purchased have almost all had to be resewn in areas or the lettering is cracking/peeling. Lastly, their customer service is shameful. I tried to return a pair of their SS18 breeches and they outright refused the package. Keep in mind, I live in the U.S., so had to pay about 20-25% of the cost of the breeches for SHIPPING just for the package to be refused by the company. I followed all instructions on returns and have had successful returns prior to this incident. I emailed them, and they did not have a valid reason on why it was sent back to me. I also contacted them in hopes of giving feedback on their recent sizing issues, as their shirts seem to only be made for young adults/very small/petite women. No response was ever given. This company does not seem open to feedback on their products. I used to love this company - it used to be all I ever wore. I have been disappointed by them again and again. It is unfortunate, but I have decided to never purchase from this company again, at least until they fix these issues. Personally, I feel that is unacceptable that Aztec Diamond is making their products run so incredibly small. It has had negative emotional effects on some girls/women I know who can are having to drastically size up or stop purchasing altogether as no size fits. These girls are resorting to that they are "fat," when it is due to the mistakes made by Aztec Diamond. Aztec Diamond should, at minimum, update their sizing charts to reflect the sizing more accurately and decrease their prices since their products do not hold up to use."
Helpful Report
Posted 2 months ago
Are you Aztec Diamond Equestrian? Gain access to your dashboard so you can reply to this review. Free Access
"I recently went on a riding vacation and wore the azect equestrian tech stretch leggings in navy for the first time on a horse. I put my cell phone in the pocket on the side of my leg. After 45 minutes of light groundwork I returned to the stables to find that my phone was missing from the pocket. One of the staff was kind enough to retrieve it but unfortunately my phone was completely broken after being stepped on by horses. I emailed the company and they don’t even have the curtesy to reply. Will never buy anything from this clearly faulty and non functional company again."
Helpful Report
Posted 3 months ago
"It took 2 phone calls and 2 emails before my concerns were acted upon. I bought a pair of leggings for my daughter (I spent more than I usually would on leggings) and so expected them to last more then 1 wear. After wearing for half a day and before a wash the seat area became bobbly. Not acceptable considering the price. I was instructed to return the item at my own expense for them to be deemed faulty or not. Bot good practice in my opinion and considering the lack of response from several attempts to contact them I thought, for the benefit of your reputation that the terms and conditions would be over ruled and a replacement or refund offered. This was refused and I was not going to risk sending back the leggings without confirmation they would make a refund. I sent photos (twice) which still was not enough. Be warned if your product is faulty you will have a battle on your hands to solve it. Bad service and contradictory emails!"
1 Helpful Report
Posted 7 months ago
"Bought some Aztec Diamond Equestrian leggings last week and have ridden in them twice and the fabric has rubbed up and looks very worn and the stitching appears to be fraying. I repeat this is after only wearing them twice! I don’t know what all the hype is about. Really disappointed."
Helpful Report
Posted 1 year ago
Aztec Diamond Equestrian is rated 4.17 based on 29 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support