BabySecurity Reviews

Name: BabySecurity
Address: 24B, King Street Industrial Estate, Peterborough, Langtoft
Rating: 4.55

4.6 Rating 1,523 Reviews

88 %

of reviewers recommend BabySecurity

Company Reviews

Product Reviews

2,178

Questions

Visit Website

Phone:

+44 1778 561086

Email:

info@babysecurity.co.uk

Location:

24B, King Street Industrial Estate, Peterborough
Langtoft
PE6 9NF

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BabySecurity 5 star review on 25th March 2024

Anonymous

BabySecurity 5 star review on 23rd May 2022

Anamaria

BabySecurity 5 star review on 18th May 2022

David

BabySecurity 5 star review on 20th February 2022

Gabriela

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Despite placing an expedited order with next day delivery on what was an “in stock” item received an email to say they could not send order as they were awaiting stock. Bit of a waste of everyone’s time.”

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Posted 6 years ago

“BOOKED £8.99 NEXT DAY DELIVERY AND IT ARRIVED A DAY LATE. I WAITED IN ON HOLUIDAY ALL DATY!! THEN HAD A PART EXTRA I NEEDED TO ORDER SO BOOKED IT AGAIN FOR A NEXT DAY DELIVERY AND IT AGAIN ARRIVED AFTER 2 DAYS. that's £13 FOR 2 ATTEMPTS THAT both FAILED. nOT HAPPY.”

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Posted 9 years ago

“I paid for next day delivery... it never arrived the next day. I asked for it to be left in shed. I phone customer service who said this was not there responsibility as they had despatched this. It arrived eventually and was left on my doorstep. How can their courier service not be the companies responsibility???”

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Posted 4 years ago

“I bought safety guards for our kitchen cabinets from Baby Security via Tesco Direct. No size restrictions were listed on the site. Upon receipt of the product I tried them and they didn't fit our kitchen cabinets (which are very standard). However, Baby Security would not refund the product as it had been opened.”

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Posted 9 years ago

“Order delayed. After ordering and paying for a item in stock paying for next day delivery. Items did not show so I call them to be told it out of stock and will be another week. Should say on website if stock is low not allow people to buy when it's not. After being told another date this came an went an again I had to contact the as they didn't bother to tell me. Another date was given an guess what no delivery. Finaly my item came 13 days late. No phone calls of baby security to keep me updated threw out instead I HaD to phone Dailey to find out what was happening. Great prices but shocking customer service”

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Posted 8 years ago

“Same issue as a few people on here regarding items being out of stock but not being informed. Messaged customer services after 5 working days of placing my order (2-3 days delivery) Was then told one item was out of stock (apparently they emailed, I didn’t receive one) Eventually got a refund for the missing item and my other things were sent out. Wouldn’t use again”

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Posted 6 years ago

“Paid for next day delivery, so waited in the whole day, and it didn't turn up. Wasted a day”

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Posted 4 years ago

“Definetly recommend to anyone. Perfect for my tiny prem baby.”

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Posted 5 years ago

“Ordered a Dr Browns set with steriliser and bottles. Ordered the blue set as advertised on the site, was out of stock but posted out the following week. When it arrived it wasn’t the blue set it was the green. When I emailed them to tell them they explained they didn’t do the blue one and the image was for sale purposes. Which was not what I wanted.”

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Posted 6 years ago

“Excellent order process and delivery. However the product was different from what I ordered. I ordered the 3piece modular Boppy pillow and I received the single piece Boppy pillow which I cannot separate in three parts to make it more confortable. Quite disappointed.”

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Posted 6 years ago

“Forgot my order. Had to ring up and try to find order. Was dispatched the next day.”

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Posted 4 years ago

BabySecurity is rated 4.6 based on 1,523 reviews