Banggood Reviews

4.4 Rating 8,075 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 8,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Banggood?

Helpful Report

(3 weeks ago)

You can contact Banggood by Live Chat, Email and Telephone.

Helpful Report

(3 weeks ago)

98.33%

Industry Average

“ I use Banggood for radio control items and their service is always first class. Their efforts with tracking information is better than many in country suppliers in the UK. The items are always as advertised and I have never had a quality issue. ”

- Marc Bailey

“ Good service ”

- Zl2vs

“ I have bought a few items from Banggood and am pleased with goods and the service, no hassle refunds for goods that arrived damaged :) ”

- Anonymous

Banggood Reviews

Customer Service - Good