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Bank of America Reviews

2.1 Rating 68 Reviews
26 %
of reviewers recommend Bank of America
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Bank of America 1 star review on 29th June 2025
Lisa
Bank of America 1 star review on 2nd June 2025
WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company
Bank of America 1 star review on 21st May 2025
Kade Duncan
Bank of America 1 star review on 14th May 2025
Luis
Bank of America 1 star review on 12th May 2025
Christina Murray
Bank of America 1 star review on 12th May 2025
Christina Murray
Bank of America 1 star review on 8th May 2025
Marian
4
Anonymous
Anonymous  // 01/01/2019
I lost my husband two years ago, and I’ve been trying to manage everything on my own ever since. A friend mentioned cryptocurrency as a way to grow some savings, and I thought maybe it would help me stay ahead of rising costs. I wish I’d known what I was walking into. I trusted someone online who promised “safe crypto investments for beginners.” It all looked so professional. I sent them just under $35,000 in Bitcoin—and never heard from them again. The shame I felt was overwhelming. I was grieving all over again. It wasn’t just the money—it was the trust I lost in myself. I reached out to RESORUS.COM after reading some reviews and praying they weren’t another scam. They were so gentle with me. No pressure, no sales talk—just understanding, patience, and honesty. They traced where my Bitcoin went, helped me report it to the right people, and even guided me through the paperwork. A few weeks later, I was refunded about 85% of what I lost. It may not seem like much to some, but to me—it meant the world. They gave me back a little hope when I truly thought I had none left. If you’re reading this and hurting, please know: you are not stupid. You are not alone. And there are still good people out there.
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Posted 2 days ago
Thank you, Unique Recovery Firm, for your exceptional help in successfully reclaiming my lost funds!
Bank of America 1 star review on 29th June 2025
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Posted 2 weeks ago
I have been a loyal customer of Bank of America since 2004. After more than two decades of banking with them, I am deeply disappointed to say that I am closing my accounts due to their fee structure and the lack of consideration for long-standing customers facing financial hardship. As a parent of a child with autism and special needs, my financial priorities are often unpredictable and demanding. Despite this, Bank of America has made it clear that unless I maintain a minimum balance of $1,500 in my savings account, I will be charged monthly maintenance fees. Unfortunately, as someone who relies on Medicaid, maintaining that balance is simply not feasible. I recently spoke with a customer service representative who was polite and professional. However, the policy remained inflexible. After 25 years of loyalty, I was disappointed to learn that there was no exception or accommodation available for my circumstances. The decision to charge me simply for the privilege of keeping my money with them—when I am already struggling—is both disheartening and, in my opinion, unreasonable. It’s unfortunate that a major financial institution like Bank of America does not offer more inclusive options or demonstrate greater empathy toward customers with unique challenges. I’m grateful for the years of service when things went smoothly, but this recent experience has made it clear that it’s time to move on. Sincerely, [A Former Customer of 25 Years]
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Posted 3 weeks ago
I had a very frustrating and disappointing experience with Bank of America regarding an ATM deposit. I deposited $1,300 first, and then $500 immediately after at one of their ATMs. The machine restarted unexpectedly after the second deposit, and neither amount was credited to my account right away. I contacted customer service and filed a case. I was told the investigation could take up to 90 days (two billing cycles), which is far too long for a customer to wait for their own money. Eventually, only the $1,300 was added to my account. When I called back about the missing $500, I was told that was all they found, and they refused to reopen the case or look further into it. I explained my long history with the bank, my account balance, and the fact that I’m a loyal customer. Still, the representative showed no willingness to help, and basically told me there was nothing more they could do. It feels like Bank of America is not protecting its customers, and worse, may be keeping money that doesn't belong to them. If their ATMs can fail and result in lost money, and they won't even fully investigate, that's a serious issue. I trusted this bank for years, but after this experience, I’m seriously reconsidering that relationship.
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Posted 1 month ago
The team in my bio was reliable, professional, and got real results. They helped me recover funds I lost to a scam. I highly recommend their help.
Bank of America 1 star review on 2nd June 2025
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Posted 1 month ago
The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $97,100. Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon RANGEPRO.ORG, a company that initially gave me pause. Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges. Their consistent communication and efforts to keep me informed throughout the process were a reassuring presence. To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever.
Bank of America 1 star review on 21st May 2025
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Posted 1 month ago
Saved by harrylucy977 - @ gmail . com
Bank of America 1 star review on 14th May 2025
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Posted 2 months ago
I engaged their services hoping for investment and professional guidance, but I was let down when my experience didn't meet those hopes. I suffered a loss of $81000 in two months, which was incredibly frustrating. Looking back, I realized I should have done more research before proceeding. Nevertheless, I'm thankful that I reached out to dizette.com, they offered timely assistance that helped me reclaim my funds. Dizette.com support was invaluable and deeply appreciated.”
Bank of America 1 star review on 12th May 2025 Bank of America 1 star review on 12th May 2025
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Posted 2 months ago
I owe my safety to harrylucy977 - @ gmail . com.
Bank of America 1 star review on 8th May 2025
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Posted 2 months ago
I AM A VICTIM WHO WAS SAVED BY MRS OLIVIA UP USERNAME.
Bank of America 1 star review on 5th May 2025
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Posted 2 months ago
All smiles today thanks to Mrs. Harrylucy and her amazing team for getting my refund.
Bank of America 1 star review on 24th April 2025
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Posted 2 months ago
Horrible customer service. Colleen B. basically Lied to me and told me she’d close out my mothers account and send me a check. Come to find out she just got busy and never did what she said she was going to do. I’ll never do business w boa ever !!! You guys really suck !!
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Posted 3 months ago
Worst bank ever you can’t ever speak to a live human being unless you answer 10 questions from the automated system and then when you finally get to speak to a live human being, they ask the same questions over and over again. I waited on hold 22 minutes after the automated system to finally ask my question after they had to send me a text message after they had to verify me for the 10th time And they weren’t able to answer my question what a frustrating bank, awful customer service I wouldn’t recommend them to anyone unless you enjoy being totally frustrated
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Posted 4 months ago
I had my Coinbase wallet wiped out in a single transaction. I didn't know what to do and couldn't get a hold of Coinbase support Teams. This transaction emptied out all my Ethereum and Bitcoin. This was not me and I needed help after losing roughly 821,000 dollars. I went to the police to file a report and they also failed to help me. A gentleman at the stiction walked up to me and handed me a note that contained an Email address (lisaellzabet 662 @ gm ail . com) and this number(+1 310 658 0921) he told me this recovery company could help me. And truly after getting in touch them and submitting every documentation within 72 hours i got a mail she was able to recover all my funds and also revealed the men behind the dirty act. I wish to let everyone know that it is possible to get your money back if you contact the right person and follow instructions.
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Posted 4 months ago
I tried calling customer service after searching for any number that would be helpful. Then, I was hung up on 3x from their automated service. I FINALLY got into a queue for a callback. Ridiculous and horrible. Can't email and get an answer, cannot get an on-line chat unless it is the App... I don't need more apps. I need a HUMAN BEING that can answer an actual QUESTION. NOT some trash AI that cannot compute and hang up on me multiple times.
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Posted 4 months ago
After being scammed by this investment platform, Mrs. Nora helped me recover my money, WhatsApp at +1 ( 2 5 1) 3 32 9 85 3.
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Posted 5 months ago
Bank of America does NOT care about its customers. I recently disputed a charge and they ruled in favor of the merchant. I am out the Merchandise as well as $2000.00 Way to go Bank of America. I will be banking elsewhere. I urge everyone to go local and stay far away from these corporate shysters!
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Posted 5 months ago
Bank of America does NOT care about its customers. I recently disputed a charge and they ruled in favor of the merchant. I am out the Merchandise as well as $2000.00 Way to go Bank of America. I will be banking elsewhere. I urge everyone to go local and stay far away from these corporate shysters!
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Posted 5 months ago
I’ve been a customer with them for 15 years. But when it comes time to deposit a check, they hold onto it for over a week! Heed my warning, bank anywhere else!!!
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Posted 5 months ago
the worst bank ever seen . be careful of their ATM machine i did put a deposit yesterday in their machine and it took the money and it did not account them in my account and i did went to their bank office to explain what happened and the agent told me i need to fill up a claim and you have to wait around 10 business day to check if they can credited or no and it may take up to 45 days the claim and the the agent mention that they have this problem many time with the same ATm machine in 42nd street.
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Posted 5 months ago
Bank of America is rated 2.1 based on 68 reviews