“the shopping part was very easy but the frieght company not so good the item is still at the depot in orange so not sure when i will recieve it,have rung and left messages but no one calls me back”
“AVOID at all costs!
I purchased a 8 seater out door setting for Christmas day and apon arrival it was damaged and the main lounge section can not be put together or be used due to the damage.
Contacted Bargains online and after no response to the issue i had to chase them up and call them and get told send the pictures, i did this right away and get a response stating they are looking into it and will hear back shortly (I assume within 48 hours as this is stated on the website) after 2 days of no response i had to chase the issue up again on the phone and was told it will be later next week and to email them stating i need this fixed before Christmas. I did this only to get the run around saying i might hear something after Tuesday next week!
Now the issue is Aus post Christmas parcel cut off date is Monday the 12th so there is now no hope to have the issue fixed before Christmas and will not have the outdoor dining setting to use for my Familys Christmas day lunch.
Bargains online have NO customer service and just give you the run around. After spending over $600 you would think you will get decent customer service!
This will be my first and LAST time buying or supporting this business and i recommend you to spend your money elsewhere that gives better customer service and not give you the run around!”
“Hi haven't received the treadmill yet ,Christmas rush no doubt . Cannot comment on o score ,but the survey won't allow me to submit
Regards Keryn
Still waiting on the treadmill it's supposedly on the way late today or tomorrow lack of staff to blame apparently
Regards Keryn”
“5 STARS: Receptionist was very helpful and the dockers were careful at putting my item in my car. The item is as described and easy to assemble. It definitely gets a lot of attention. I will definitely buy from there again! Thank you, Fairfield Bargains Online team!”
“Said would be delivered in 3 days didn't turn up then told to try Hunter Express who said they haven't even received the goods. Hard to speak to over chat as very unhelpful told to wait still unsure when the mattress will arrive.”
