Bark.com Reviews

Name: Bark.com
Rating: 4.67

4.7 Rating 6,602 Reviews

94 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.7

Based on 6,602 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 12th September 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Persistent requests for ratings is not good”

Helpful Report

Posted 2 months ago

Hi Pam, Thanks for the feedback — sorry if the rating requests felt persistent. We try to strike a balance with reminders, but I understand how that can feel frustrating. We’ll take this on board for Bark (online marketplace).

Posted 1 month ago

“They got a few things mixed up and the instructions a bit difficult to understsnd”

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Posted 2 months ago

Hi Bruce, Sorry to hear some things got mixed up — that’s not the experience we want on Bark (online marketplace). We also appreciate the feedback about the instructions and will keep working to make things clearer and easier to follow.

Posted 1 month ago

“Looking for a dog sitter however, the people who were matched were unsuitable due to distance and having their own dogs or children”

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Posted 2 months ago

Hi Annmariesmith, Thanks for sharing your feedback. Sorry the matches weren’t suitable — I understand how important it is to find the right fit when looking for a dog sitter. Matches on Bark (online marketplace) are based on the information provided in your request, but factors like distance, pets, or family circumstances can sometimes affect suitability. If you try again, you can add more detail to your request to help improve matching.

Posted 1 month ago

“I had some quality people contact me however, i wasnt happy that many people reached out to me on my personal number and whatsapp unsolicted i didnt expect that and wasnt prepared for that”

Helpful Report

Posted 2 months ago

Hi Emma, Thanks for your feedback — we’re glad you connected with some quality professionals. When you submit a request, your contact details are shared with professionals who choose to respond, and they may reach out by phone or WhatsApp as well as through the platform. We understand that can feel unexpected if you weren’t prepared for it. If you’d prefer less direct contact, you can adjust your communication preferences — and if you’d like help with that, just email team@bark.com and we’ll sort it for you

Posted 1 month ago

“Not great but hey”

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Posted 2 months ago

Hi there, Thanks for your honest feedback — we’re sorry to hear it wasn’t a great experience. If you’d be open to sharing a bit more about what didn’t work for you, we’d really value the chance to improve. You can always reach us at team@bark.com

Posted 1 month ago

“Acceptable”

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Posted 2 months ago

Hi Jane, Thanks for your feedback — we appreciate you taking the time to leave a review! If there’s anything we could have done to make your experience better than just acceptable, we’d love to hear it 😊

Posted 1 month ago

“I originally signed into Bark to contact a Homeglow representative because I have a 3-hour cleaning voucher. I requested an explanation of which cleaning services were included. I was shocked to learn that I would be required to pay an aditional $90. Normally, I would have given Bark a 1-star rating; however, I was contacted by C & R Cleaning who addressed some of my concerns, but I have not hired anyone yet.”

Helpful Report

Posted 2 months ago

Hi Greg, Thanks for explaining the situation — we understand how that would have been frustrating, especially if unexpected additional costs came up. Just to clarify, Bark and Homeglow operate separately, so pricing and voucher terms are set directly by them. We’d always recommend confirming exactly what’s included before booking to avoid surprises. It’s good to hear that C & R Cleaning reached out and helped address some of your concerns. There’s absolutely no obligation to hire — the goal is simply to give you options. If you’d like us to look into anything further, feel free to contact team@bark.com and we’ll be happy to help.

Posted 1 month ago

“I wanted a windowcleaner ,but a winow cleaner wasn't found ,a windowcleaner for 2 ro 3 houses in our mews trish.”

Helpful Report

Posted 2 months ago

Hi Patricia, I’m sorry to hear you weren’t able to find a window cleaner for your homes. To get quotes from local professionals who can assist with 2–3 houses in your area, please submit a request directly on Bark.com so suitable providers can review it and respond. The Bark Team

Posted 2 months ago

“Man who got in touch for job as gardener was a tree surgeon. I do have trees but i also have a regular young man who trims the trees so no need of that.”

Helpful Report

Posted 2 months ago

Hi Smith, Thank you for your feedback. We’re sorry for any confusion with the professional who got in touch. Bark connects you with local providers based on the services requested, but sometimes professionals may offer related services that don’t exactly match your needs. If you’d like, you can submit a new request on Bark.com specifying exactly the gardening services you need so local professionals can provide accurate quotes. The Bark Team

Posted 2 months ago

“I had a problem getting onto the site and found the one quote to be financially unacceptable”

Helpful Report

Posted 2 months ago

Hi Cheryl, We’re sorry to hear you had trouble accessing the site and that the quote you received wasn’t suitable. We hope you’ll give Bark another try — placing a request can connect you with multiple local professionals who may offer a better fit for your budget. The Bark Team

Posted 2 months ago

“Had used Bark few times before. This time a regular posts was put up for pest control i immediately received a call from a man, upon hearing my voice sounded like Asian he said “I cant help you sorry”. He offended me i called again to confirm what i heard he confirmed he wouldn’t help me. That was most shocking experience from trades man.”

Helpful Report

Posted 2 months ago

Hi Jay, We’re really sorry to hear about this experience — that’s not acceptable, and it’s certainly not the standard we expect from professionals on the platform. We’d like to look into this further, so please contact team@bark.com with the details of what happened and the email linked to your Bark account. Our team will review the situation and take the appropriate action. The Bark Team

Posted 2 months ago

“Just ok. Providor short quick. Chemiayry and personality not great. Better sensual touch need. Too stuffy.”

Helpful Report

Posted 2 months ago

Hi Van, Thanks for your feedback. We’re sorry to hear the experience didn’t quite meet your expectations. We hope you’re able to find a professional who’s a better fit for what you’re looking for. The Bark Team

Posted 2 months ago

“I received only one contact Even ththough we sat up an appintment, but the contact did not ccome.”

Helpful Report

Posted 3 months ago

Hi Ken, Thanks for your feedback — we’re sorry to hear that the professional didn’t follow through with the appointment. We understand how disappointing that can be. If you’d like support or want to receive more responses, please consider placing a new request or reach out to team@bark.com and our team will be happy to help. The Bark Team

Posted 3 months ago

“Eventually found a suitable firm to involve in the work I wanted doing.”

Helpful Report

Posted 3 months ago

Hi Vince, Thank you for your feedback! We’re glad to hear you were able to find a suitable firm for the work you needed. The Bark Team

Posted 3 months ago

“Not feeling "connected" to Rooz. I thought I was just another case. I agreed to the second meeting to please my grandmother, but I was not excited about it.”

Helpful Report

Posted 3 months ago

Hi Kevin, Thank you for sharing this honestly. We’re sorry to hear that the connection didn’t feel right for you - feeling heard and supported is really important, especially in situations like this. It’s completely okay if a particular professional doesn’t feel like the right fit. If you’d like support exploring other options or finding someone who feels more aligned with what you need, please reach out to team@bark.com and we’ll be happy to help. The Bark Team

Posted 3 months ago

“I didnt find what I was looking for.”

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Posted 3 months ago

Hi Gary, Thanks for your feedback - we’re sorry to hear you didn’t find what you were looking for. If you’d like to try again, placing a new request on Bark can help connect you with more professionals. If you need any help, feel free to reach out to team@bark.com The Bark Team

Posted 3 months ago

“I rely can't rate Bark as I couldn't find what I was looking for. The places do not provide info unless you contact them and zi would prefer to have a general idea before I even contact them. From what I saw. None of the vendors provide what I'm looking for. But thank you for your help”

Helpful Report

Posted 3 months ago

Hi Rebecca, Thank you for sharing your feedback. We understand that you weren’t able to find what you were looking for and that it can be frustrating not to see detailed information before contacting professionals. Bark is designed to connect you directly with service providers so they can provide tailored quotes and advice, but we appreciate that this approach doesn’t suit everyone’s preference for upfront details. We appreciate you giving Bark a try and thank you for your honest feedback. The Bark Team

Posted 3 months ago

“Contacts sent not all appropriate. Weird follow up far too fast for anything to have happened -A1?”

Helpful Report

Posted 3 months ago

Hi Gubby, Thank you for sharing your feedback. We’re sorry to hear that some of the contacts weren’t appropriate and that the follow-ups felt too fast. While leads are generated from genuine customer requests, we understand that timing and relevance can sometimes be an issue. Please reach out to team@bark.com with your account details so the team can review the contacts you received and help ensure a better experience going forward. The Bark Team

Posted 3 months ago

“I do not know enough to venture an opinion yet.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback. That’s completely understandable - we hope your experience with Bark gives you everything you need to form an opinion soon. We appreciate you taking the time to leave a review. The Bark Team

Posted 3 months ago

“I was advised I needed 2½ hrs to clean a 2 bedroom, shower room, stairs, kitchen and living room. Lovely lady turned up and what she did was ok to start with. BUT in the 2½ hrs she only did shower room and stairs properly, gave kitchen work surfaces a quick wipe down, without clearing them, and spray mopped the kitchen and living room floors. Never entered either of the bedrooms so less than half the house cleaned. The lady was lovely and conscientious to start with, but SO SLOW! Knew I had pets, but kept saying 'too much hair', which there wasn't an excess of, and they knew before coming to the house there were 2 cats and a dog. To make matters worse they then took £10 more than quoted from my account, but to be fair sorted that immediately. So now having got them in for a reason I've got to do the most important rooms myself. Am not impressed, which is disappointing to say the least.”

Helpful Report

Posted 3 months ago

Hi Meg, Thank you for taking the time to share such detailed feedback. We’re really sorry to hear that the service didn’t meet your expectations - we understand how disappointing it is to book a cleaner for a specific reason and then feel you still have to redo the most important areas yourself. While we’re glad to hear the billing issue was corrected promptly, it’s clear the overall experience fell short, particularly around the amount of work completed within the agreed time and the expectations set in advance, including awareness of pets. That’s not the outcome we’d want for you. We’d like to look into this further and ensure your feedback is properly reviewed. Please reach out to team@bark.com with the details of the booking so the team can follow this up and see how we can help. The Bark Team

Posted 3 months ago

Bark.com is rated 4.7 based on 6,602 reviews