Bark.com Reviews

4.7 Rating 6,098 Reviews

96 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.7

Based on 6,098 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 12th September 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A company got intouch with me regards to a tree I need trimming, they came to view and assessed the work. I've been trying to contact them for 4 days now with no response to ask a date they can do the work and price, with no reply. So I've found another company now ive searched for directly to do the work who has given me a date and price upon visiting me and viewing the work needed. Not great service at all.”

Helpful Report

Posted 2 days ago

Hi there, Thank you for sharing your experience — we’re sorry to hear that the professional you initially connected with didn’t follow up. While professionals on Bark manage their own availability and communication, we understand how frustrating this must have been. We’re glad you were able to find another company to complete the work, and we’ll share your feedback with our team to help improve reliability in future matches. The Bark Team

Posted 1 day ago

“More local arborist please”

Helpful Report

Posted 6 days ago

Hi Jim, Thanks for your feedback! We’re glad you found our service helpful and appreciate your suggestion about connecting with more local arborists. I’ve passed this on to our team to help improve future matches in your area. Btw — great pics! The Bark Team

Posted 5 days ago

“Very slow response”

Helpful Report

Posted 2 weeks ago

Hi Masood, I’m sorry to hear that our response was slower than expected. We appreciate your feedback and will work on improving our response times. The Bark Team

Posted 2 weeks ago

“Got no help finding a home tutor”

Helpful Report

Posted 3 weeks ago

Hi Stephen, Thank you for your feedback. We’re sorry to hear you didn’t receive the support you were hoping for in finding a home tutor. If you’d like, our team can take a closer look and help connect you with suitable professionals — please reach out to us at team@bark.com for assistance. The Bark Team

Posted 3 weeks ago

“I have sent this several times.”

Helpful Report

Posted 3 weeks ago

Hi Philip, Thank you for reaching out and sorry for any frustration caused. Please contact our team directly at team@bark.com, and we’ll make sure your issue is properly reviewed and resolved. The Bark Team

Posted 3 weeks ago

“Not professional painter inexperienced and learning on the job without telling me this”

Helpful Report

Posted 3 weeks ago

Hi there, We’re sorry to hear about your disappointing experience with the professional you were connected with. That’s not the level of service we want anyone to receive. Please reach out to our team at team@bark.com with the details so we can review the case and take appropriate action. The Bark Team

Posted 3 weeks ago

“Poor communication. Tradesmen who got the job details and were then either too busy or didn’t want it. Even some inexperienced people”

Helpful Report

Posted 3 weeks ago

Hi Stephen, Thank you for sharing your feedback. We’re sorry to hear about your experience with inconsistent communication from some tradespeople. We’ll share this with our team to help improve the reliability of future matches. If you’d like us to review your request or assist further, please contact team@bark.com. The Bark Team

Posted 3 weeks ago

“I've had no response from any gardeners after posting my needs and a photo, what a waste of time asking for help”

Helpful Report

Posted 1 month ago

Hi Dorothy, Thank you for your review. We’re sorry to hear that you didn’t receive any responses from gardeners after sharing your request and photo. That’s not the experience we want for our customers. If you’d like, our team can help review your request and suggest ways to improve your chances of connecting with the right professional — just reach out at team@bark.com. The Bark Team

Posted 4 weeks ago

“Lack of response”

Helpful Report

Posted 1 month ago

Hi Ron, Thank you for your feedback. Sorry to hear about the lack of response — that’s not the experience we want for our users. Please reach out to us directly at team@bark.com so we can look into this further for you. The Bark Team

Posted 1 month ago

“Limited reply's for dog grooming services. One suggestion was a less than capable person thru my experience with using them previously so that was a no go. No others were recommended”

Helpful Report

Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re sorry to hear you only received limited replies for dog grooming, and that one suggestion wasn’t a good fit based on your past experience. If you’d like, you can reach out to our team at team@bark.com and we’ll be happy to support you in finding more suitable options. The Bark Team

Posted 1 month ago

“no responses ..”

Helpful Report

Posted 1 month ago

Hi, Sorry to hear you haven’t received any responses yet. Sometimes it can take a little time for the right professionals to get back to you, depending on availability in your area. Rest assured, our pros will respond directly once they’re able to. If you need further support, please reach out to us at team@bark.com . The Bark Team

Posted 1 month ago

“Only one person replied.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback. We’re sorry to hear that you only received one reply this time. While results can vary depending on the service and location, we’re always working to increase responses and connect customers with more options. If you’d like further help with your request, please reach out to us at team@bark.com. The Bark Team

Posted 1 month ago

“Hello, I’d like some independent cleaner to phone me first & then I’ll do the rest. Please try to provide my phone number to the appropriate cleaner. Hopefully this time it’ll be a success. Perhaps your team may be able to call me to discuss the kind of cleaner that I need.”

Helpful Report

Posted 1 month ago

Hi Moni, Thanks for your message. It looks like you’re trying to connect with a cleaner through your review. To get the best results, we’d recommend placing a request directly on Bark.com — that way, interested professionals can contact you quickly. If you need any help setting this up, please reach out to our team at team@bark.com and we’ll be happy to guide you. The Bark Team

Posted 1 month ago

“First response does not do that kind of work Second response was coming out for an estimate, but never showed up Third response sounded good, but I had already made arrangements with someone I know”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your experience. We’re sorry to hear that the first two responses weren’t reliable, and that we weren’t able to help on this occasion. It’s good to know you were able to make arrangements in the end, and your feedback helps us improve how we connect customers with the right professionals. The Bark Team

Posted 1 month ago

“Only 2 replies”

Helpful Report

Posted 1 month ago

Hi Johnson, Thanks for your feedback. We’re glad you received some replies, though we understand you may have hoped for more. Adding extra details to your request can sometimes help attract additional responses. The Bark Team

Posted 1 month ago

“I reported this yesterday. My advert for a gardener attracted just one interested individual BUT they were over 200 miles away from my location Ridiculous and that is why I have given a low star rating.”

Helpful Report

Posted 1 month ago

Hi Ian, Thank you for your feedback. We understand how frustrating it must have been to receive interest from someone so far away. We aim to connect customers with local professionals, so this isn’t the experience we want for you. You might find that placing a new request with more location details helps get a better match, or you’re always welcome to contact our support team at team@bark.com so we can review this with you. The Bark Team

Posted 1 month ago

“I tried to put an ad up but was refused”

Helpful Report

Posted 1 month ago

Hi Julie, Thank you for your feedback. Sorry to hear you had trouble posting your ad. In some cases, requests may be declined if they don’t meet our posting guidelines. If you’d like, you can email team@bark.com and our team will be happy to take a closer look for you. The Bark Team

Posted 1 month ago

“Please leave me alone!!!!”

Helpful Report

Posted 1 month ago

Hi, We’re sorry to hear you’re feeling this way. If you’d like, you can contact us directly at team@bark.com, and we’ll make sure your preferences are respected. The Bark Team

Posted 1 month ago

“I have attempted Team Bark a few times, but find it confusing and difficult. Initially I get bombarded with a series of names which are all strange sounding, and I don't know if these names are individuals (which is difficult as I don't know if they have been vetted) or small agencies. Also if I'm unable to look at the Team Bark email in detail immediately when I return to the email most of the names have disappeared. I don't know what Team Bark is but i find it too frustrating to continue.”

Helpful Report

Posted 1 month ago

Hi Janet, Thanks for your feedback. We’re sorry to hear you’ve found the process confusing and frustrating. Bark connects you with local professionals, which can sometimes feel overwhelming with multiple options - but we understand the experience can be improved. If you’d like, we can guide you through placing a request or answer any questions directly—please reach out to us at team@bark.com . The Bark Team

Posted 1 month ago

“to expensive”

Helpful Report

Posted 3 months ago

Hi Judith, Thanks for your feedback. We're sorry to hear you found the service too expensive. We aim to provide value by connecting users with qualified professionals, but we understand pricing is an important factor. If you'd like to share more about your experience or what you were quoted, feel free to reach out to us at team@bark.com—we’d be happy to look into it for you. The Bark Team

Posted 3 months ago

Bark.com is rated 4.7 based on 6,098 reviews