Bark.com Reviews

4.7 Rating 6,246 Reviews

95 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.7

Based on 6,246 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 12th September 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Took me off their site because I didn’t reply straight away.”

Helpful Report

Posted 5 days ago

Hi Megg, We’re sorry to hear about your experience. We understand how frustrating this must be. Please know that Bark doesn’t control how individual professionals manage their responses, but we’re always here to support our users. If you’d like to discuss this further or need assistance, please reach out to us at team@bark.com. The Bark Team

Posted 5 days ago

“Two people responded to my request. I'm still waiting for the quotes to come through after a week from the visit and after 2 reminders with no response.”

Helpful Report

Posted 1 week ago

Hi Peter, Thanks for sharing this — we’re really sorry to hear you’re still waiting on quotes after the visits, especially after following up a couple of times. We understand how frustrating that must be. While we don’t have control over whether professionals send their quotes, we’d be happy to take a closer look at your request and see if there’s anything we can do to help. Please reach out to our support team at team@bark.com and we’ll gladly review this for you. The Bark Team

Posted 1 week ago

“Any contractor is applying for the job even though they do not have any experience in the condominium projects.”

Helpful Report

Posted 2 weeks ago

Hi Robert, Thanks for your review — we understand how frustrating it is when the responses you receive don’t match the type of experience you’re looking for. While contractors on Bark list their own skills and background, we always recommend checking their profiles, past work, and reviews to ensure they’re the right fit for condominium projects. If you’d like us to take a closer look at any of the professionals who contacted you, or if you need help refining your request so it reaches more suitable contractors, just email team@bark.com and we’ll be happy to support you. The Bark Team

Posted 2 weeks ago

“Not enough specific trade contractors. I was looking for exterior doors and windows and all I got was general contractors. That was not what I wanted.”

Helpful Report

Posted 3 weeks ago

Hi Bruno, Thanks for your feedback — we’re sorry to hear you couldn’t find the specific type of contractor you needed. While we do list door and window specialists, availability can vary by location, which is why general contractors may appear when there aren’t enough exact matches. We know that isn’t ideal when you’re looking for something specific. If you’d like us to help refine your request or check for more suitable pros in your area, please email team@bark.com and we’ll do our best to assist. The Bark Team

Posted 3 weeks ago

“Dissatisfied with the cleaning up process we have had to pay someone else to remove the rubbish”

Helpful Report

Posted 1 month ago

Hi Sharon, Thanks for sharing this with us — we’re really sorry to hear the cleanup wasn’t handled properly, especially after you’d trusted a professional through our platform. That’s understandably frustrating, and you shouldn’t have been left to sort the rubbish yourself. While we can’t step into the job directly, we do want to look into the professional involved and take the right internal action. Please contact team@bark.com with the details, and our team will review this to make sure it’s properly addressed. Warm Regards, The Bark Team

Posted 1 month ago

“Nobody contacted me regards my job.”

Helpful Report

Posted 1 month ago

Hi Allan, Thank you for your feedback. We’re sorry to hear that no one contacted you regarding your job - that’s not the experience we want for our users. Please place a new request on Bark so local professionals can reach out to you directly. You can start your request here: bark.com The Bark Team

Posted 1 month ago

“A company got intouch with me regards to a tree I need trimming, they came to view and assessed the work. I've been trying to contact them for 4 days now with no response to ask a date they can do the work and price, with no reply. So I've found another company now ive searched for directly to do the work who has given me a date and price upon visiting me and viewing the work needed. Not great service at all.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your experience — we’re sorry to hear that the professional you initially connected with didn’t follow up. While professionals on Bark manage their own availability and communication, we understand how frustrating this must have been. We’re glad you were able to find another company to complete the work, and we’ll share your feedback with our team to help improve reliability in future matches. The Bark Team

Posted 1 month ago

“More local arborist please”

Helpful Report

Posted 1 month ago

Hi Jim, Thanks for your feedback! We’re glad you found our service helpful and appreciate your suggestion about connecting with more local arborists. I’ve passed this on to our team to help improve future matches in your area. Btw — great pics! The Bark Team

Posted 1 month ago

“Very slow response”

Helpful Report

Posted 2 months ago

Hi Masood, I’m sorry to hear that our response was slower than expected. We appreciate your feedback and will work on improving our response times. The Bark Team

Posted 1 month ago

“Got no help finding a home tutor”

Helpful Report

Posted 2 months ago

Hi Stephen, Thank you for your feedback. We’re sorry to hear you didn’t receive the support you were hoping for in finding a home tutor. If you’d like, our team can take a closer look and help connect you with suitable professionals — please reach out to us at team@bark.com for assistance. The Bark Team

Posted 2 months ago

“I have sent this several times.”

Helpful Report

Posted 2 months ago

Hi Philip, Thank you for reaching out and sorry for any frustration caused. Please contact our team directly at team@bark.com, and we’ll make sure your issue is properly reviewed and resolved. The Bark Team

Posted 2 months ago

“Not professional painter inexperienced and learning on the job without telling me this”

Helpful Report

Posted 2 months ago

Hi there, We’re sorry to hear about your disappointing experience with the professional you were connected with. That’s not the level of service we want anyone to receive. Please reach out to our team at team@bark.com with the details so we can review the case and take appropriate action. The Bark Team

Posted 2 months ago

“Poor communication. Tradesmen who got the job details and were then either too busy or didn’t want it. Even some inexperienced people”

Helpful Report

Posted 2 months ago

Hi Stephen, Thank you for sharing your feedback. We’re sorry to hear about your experience with inconsistent communication from some tradespeople. We’ll share this with our team to help improve the reliability of future matches. If you’d like us to review your request or assist further, please contact team@bark.com. The Bark Team

Posted 2 months ago

“I've had no response from any gardeners after posting my needs and a photo, what a waste of time asking for help”

Helpful Report

Posted 2 months ago

Hi Dorothy, Thank you for your review. We’re sorry to hear that you didn’t receive any responses from gardeners after sharing your request and photo. That’s not the experience we want for our customers. If you’d like, our team can help review your request and suggest ways to improve your chances of connecting with the right professional — just reach out at team@bark.com. The Bark Team

Posted 2 months ago

“Lack of response”

Helpful Report

Posted 2 months ago

Hi Ron, Thank you for your feedback. Sorry to hear about the lack of response — that’s not the experience we want for our users. Please reach out to us directly at team@bark.com so we can look into this further for you. The Bark Team

Posted 2 months ago

“Limited reply's for dog grooming services. One suggestion was a less than capable person thru my experience with using them previously so that was a no go. No others were recommended”

Helpful Report

Posted 2 months ago

Hi there, Thanks for sharing your feedback. We’re sorry to hear you only received limited replies for dog grooming, and that one suggestion wasn’t a good fit based on your past experience. If you’d like, you can reach out to our team at team@bark.com and we’ll be happy to support you in finding more suitable options. The Bark Team

Posted 2 months ago

“no responses ..”

Helpful Report

Posted 2 months ago

Hi, Sorry to hear you haven’t received any responses yet. Sometimes it can take a little time for the right professionals to get back to you, depending on availability in your area. Rest assured, our pros will respond directly once they’re able to. If you need further support, please reach out to us at team@bark.com . The Bark Team

Posted 2 months ago

“Only one person replied.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback. We’re sorry to hear that you only received one reply this time. While results can vary depending on the service and location, we’re always working to increase responses and connect customers with more options. If you’d like further help with your request, please reach out to us at team@bark.com. The Bark Team

Posted 2 months ago

“Hello, I’d like some independent cleaner to phone me first & then I’ll do the rest. Please try to provide my phone number to the appropriate cleaner. Hopefully this time it’ll be a success. Perhaps your team may be able to call me to discuss the kind of cleaner that I need.”

Helpful Report

Posted 2 months ago

Hi Moni, Thanks for your message. It looks like you’re trying to connect with a cleaner through your review. To get the best results, we’d recommend placing a request directly on Bark.com — that way, interested professionals can contact you quickly. If you need any help setting this up, please reach out to our team at team@bark.com and we’ll be happy to guide you. The Bark Team

Posted 2 months ago

“First response does not do that kind of work Second response was coming out for an estimate, but never showed up Third response sounded good, but I had already made arrangements with someone I know”

Helpful Report

Posted 2 months ago

Hi there, Thank you for sharing your experience. We’re sorry to hear that the first two responses weren’t reliable, and that we weren’t able to help on this occasion. It’s good to know you were able to make arrangements in the end, and your feedback helps us improve how we connect customers with the right professionals. The Bark Team

Posted 2 months ago

Bark.com is rated 4.7 based on 6,246 reviews