Bark.com Reviews

4.7 Rating 6,376 Reviews

95 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.7

Based on 6,376 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 12th September 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Still waiting for Gary to turn up.”

Helpful Report

Posted 3 days ago

Hi Grace, I’m really sorry to hear this — that’s understandably frustrating when you’re left waiting. While Bark doesn’t manage appointments directly, we’d like to help look into what’s happened. Please contact us at team@bark.com using the email linked to your Bark account with the details, and our team can review this for you. The Bark Team

Posted 1 day ago

“I didnt find any help”

Helpful Report

Posted 1 week ago

Hi Katie, I’m really sorry to hear that you didn’t find the help you were looking for - that’s disappointing, and we understand your frustration. If you’d like, please reach out to us at team@bark.com using the email linked to your Bark account. Our team can review your request and see if there’s anything we can do to help improve the outcome. The Bark Team

Posted 1 day ago

“You took my money and I’ve been told I haven’t registered still take peoples money after they registered. I’ve tried but can’t so please pay my money back or go through my registration with me”

Helpful Report

Posted 4 weeks ago

Hi Jackie, Sorry to hear about this — we understand how frustrating that must be. We don’t want anyone to be charged without being able to complete their registration or access the platform properly. Please email team@bark.com with the email address you used to sign up and any payment details, and our team will look into this urgently. They can either help complete your registration with you or review a refund if appropriate. We’re keen to get this sorted for you as quickly as possible.

Posted 3 weeks ago

“The selection of DJ's in this demography is not good. I got one response and I don"t believe he has the venue I am looking for.”

Helpful Report

Posted 4 weeks ago

Hi Lori, Thank you for sharing your feedback. We’re sorry to hear that the selection of DJs in your area didn’t meet your expectations and that the response you received wasn’t a good fit for your venue needs. We understand how disappointing that can be when you’re trying to find the right professional. Availability can vary by location, but your feedback is really helpful and will be taken into account as we continue working to improve coverage and matches across different areas. If you’d like any help adjusting your request or exploring other options, our team would be happy to assist — you can reach us at team@bark.com. The Bark Team

Posted 3 weeks ago

“Hard any offers from tradesmen”

Helpful Report

Posted 1 month ago

Hi Jason, We’re sorry to hear you didn’t receive many offers from tradespeople. Response levels can vary depending on availability, demand, and job details, but we understand how disappointing this can be. If you’d like us to review your request or help improve responses, please reach out to team@bark.com using the email linked to your Bark account. The Bark Team

Posted 1 month ago

“My request disappeared”

Helpful Report

Posted 1 month ago

Hi Mark, We’re sorry to hear your request disappeared — we understand how frustrating that can be. Please reach out directly to team@bark.com using the email linked to your Bark account so our team can investigate what happened and help resolve the issue. The Bark Team

Posted 1 month ago

“Took me off their site because I didn’t reply straight away.”

Helpful Report

Posted 1 month ago

Hi Megg, We’re sorry to hear about your experience. We understand how frustrating this must be. Please know that Bark doesn’t control how individual professionals manage their responses, but we’re always here to support our users. If you’d like to discuss this further or need assistance, please reach out to us at team@bark.com. The Bark Team

Posted 1 month ago

“Two people responded to my request. I'm still waiting for the quotes to come through after a week from the visit and after 2 reminders with no response.”

Helpful Report

Posted 1 month ago

Hi Peter, Thanks for sharing this — we’re really sorry to hear you’re still waiting on quotes after the visits, especially after following up a couple of times. We understand how frustrating that must be. While we don’t have control over whether professionals send their quotes, we’d be happy to take a closer look at your request and see if there’s anything we can do to help. Please reach out to our support team at team@bark.com and we’ll gladly review this for you. The Bark Team

Posted 1 month ago

“Any contractor is applying for the job even though they do not have any experience in the condominium projects.”

Helpful Report

Posted 2 months ago

Hi Robert, Thanks for your review — we understand how frustrating it is when the responses you receive don’t match the type of experience you’re looking for. While contractors on Bark list their own skills and background, we always recommend checking their profiles, past work, and reviews to ensure they’re the right fit for condominium projects. If you’d like us to take a closer look at any of the professionals who contacted you, or if you need help refining your request so it reaches more suitable contractors, just email team@bark.com and we’ll be happy to support you. The Bark Team

Posted 2 months ago

“Not enough specific trade contractors. I was looking for exterior doors and windows and all I got was general contractors. That was not what I wanted.”

Helpful Report

Posted 2 months ago

Hi Bruno, Thanks for your feedback — we’re sorry to hear you couldn’t find the specific type of contractor you needed. While we do list door and window specialists, availability can vary by location, which is why general contractors may appear when there aren’t enough exact matches. We know that isn’t ideal when you’re looking for something specific. If you’d like us to help refine your request or check for more suitable pros in your area, please email team@bark.com and we’ll do our best to assist. The Bark Team

Posted 2 months ago

“Dissatisfied with the cleaning up process we have had to pay someone else to remove the rubbish”

Helpful Report

Posted 2 months ago

Hi Sharon, Thanks for sharing this with us — we’re really sorry to hear the cleanup wasn’t handled properly, especially after you’d trusted a professional through our platform. That’s understandably frustrating, and you shouldn’t have been left to sort the rubbish yourself. While we can’t step into the job directly, we do want to look into the professional involved and take the right internal action. Please contact team@bark.com with the details, and our team will review this to make sure it’s properly addressed. Warm Regards, The Bark Team

Posted 2 months ago

“Nobody contacted me regards my job.”

Helpful Report

Posted 2 months ago

Hi Allan, Thank you for your feedback. We’re sorry to hear that no one contacted you regarding your job - that’s not the experience we want for our users. Please place a new request on Bark so local professionals can reach out to you directly. You can start your request here: bark.com The Bark Team

Posted 2 months ago

“A company got intouch with me regards to a tree I need trimming, they came to view and assessed the work. I've been trying to contact them for 4 days now with no response to ask a date they can do the work and price, with no reply. So I've found another company now ive searched for directly to do the work who has given me a date and price upon visiting me and viewing the work needed. Not great service at all.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for sharing your experience — we’re sorry to hear that the professional you initially connected with didn’t follow up. While professionals on Bark manage their own availability and communication, we understand how frustrating this must have been. We’re glad you were able to find another company to complete the work, and we’ll share your feedback with our team to help improve reliability in future matches. The Bark Team

Posted 3 months ago

“More local arborist please”

Helpful Report

Posted 3 months ago

Hi Jim, Thanks for your feedback! We’re glad you found our service helpful and appreciate your suggestion about connecting with more local arborists. I’ve passed this on to our team to help improve future matches in your area. Btw — great pics! The Bark Team

Posted 3 months ago

“Very slow response”

Helpful Report

Posted 3 months ago

Hi Masood, I’m sorry to hear that our response was slower than expected. We appreciate your feedback and will work on improving our response times. The Bark Team

Posted 3 months ago

“Got no help finding a home tutor”

Helpful Report

Posted 3 months ago

Hi Stephen, Thank you for your feedback. We’re sorry to hear you didn’t receive the support you were hoping for in finding a home tutor. If you’d like, our team can take a closer look and help connect you with suitable professionals — please reach out to us at team@bark.com for assistance. The Bark Team

Posted 3 months ago

“I have sent this several times.”

Helpful Report

Posted 3 months ago

Hi Philip, Thank you for reaching out and sorry for any frustration caused. Please contact our team directly at team@bark.com, and we’ll make sure your issue is properly reviewed and resolved. The Bark Team

Posted 3 months ago

“Not professional painter inexperienced and learning on the job without telling me this”

Helpful Report

Posted 3 months ago

Hi there, We’re sorry to hear about your disappointing experience with the professional you were connected with. That’s not the level of service we want anyone to receive. Please reach out to our team at team@bark.com with the details so we can review the case and take appropriate action. The Bark Team

Posted 3 months ago

“Poor communication. Tradesmen who got the job details and were then either too busy or didn’t want it. Even some inexperienced people”

Helpful Report

Posted 3 months ago

Hi Stephen, Thank you for sharing your feedback. We’re sorry to hear about your experience with inconsistent communication from some tradespeople. We’ll share this with our team to help improve the reliability of future matches. If you’d like us to review your request or assist further, please contact team@bark.com. The Bark Team

Posted 3 months ago

“I've had no response from any gardeners after posting my needs and a photo, what a waste of time asking for help”

Helpful Report

Posted 4 months ago

Hi Dorothy, Thank you for your review. We’re sorry to hear that you didn’t receive any responses from gardeners after sharing your request and photo. That’s not the experience we want for our customers. If you’d like, our team can help review your request and suggest ways to improve your chances of connecting with the right professional — just reach out at team@bark.com. The Bark Team

Posted 3 months ago

Bark.com is rated 4.7 based on 6,376 reviews