Bark.com Reviews

Name: Bark.com
Rating: 4.71

4.7 Rating 6,316 Reviews

95 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.7

Based on 6,316 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 12th September 2025

117

Anonymous

Anonymous // 01/01/2019

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English

“I got replies to my request promptly, which is very good”

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Posted 1 hour ago

“A lot of interest shown by builders. They request for all the details for the project. Then you never hear back from they. Waste of time and effort.”

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Posted 3 hours ago

“Excellent services and very helpful support. Thank you!”

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Posted 7 hours ago

“Had no replies”

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Posted 8 hours ago

“Easy connection with Bark”

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Posted 10 hours ago

“I rely can't rate Bark as I couldn't find what I was looking for. The places do not provide info unless you contact them and zi would prefer to have a general idea before I even contact them. From what I saw. None of the vendors provide what I'm looking for. But thank you for your help”

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Posted 10 hours ago

“Contacts sent not all appropriate. Weird follow up far too fast for anything to have happened -A1?”

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Posted 14 hours ago

“No one I contacted replied except one whose prices were unreasonable.”

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Posted 1 day ago

“Great service”

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Posted 2 days ago

“The tradesman you put me in contact with was a really down to earth gentleman who not only done a great plumbing job but also does a vast amount of other trades, electrics, woodworks, plastering recommend Triple R Maintenance 100%”

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Posted 2 days ago

Hi Michael, Thank you for your great feedback - we’re really pleased to hear the tradesman was down to earth, did a great plumbing job, and could help across multiple trades. It’s lovely to see such a strong recommendation for Triple R Maintenance. We appreciate you taking the time to share your experience. The Bark Team

Posted 2 days ago

“Excellent service: Prompt and efficient.”

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Posted 3 days ago

Hi Hugh, Thank you for your feedback - we’re glad to hear you found the service prompt and efficient. We appreciate you taking the time to leave a review. The Bark Team

Posted 2 days ago

“I do not know enough to venture an opinion yet.”

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Posted 3 days ago

Hi, Thank you for your feedback. That’s completely understandable - we hope your experience with Bark gives you everything you need to form an opinion soon. We appreciate you taking the time to leave a review. The Bark Team

Posted 2 days ago

“I had a very concerning experience using Bark.com. When submitting a request, the platform asked for my email address and phone number and stated that my contact information would be safe. However, within just a few minutes of submitting my details, I received six to seven phone calls from different contractors. This made me feel that my phone number had been widely shared, and I felt extremely uncomfortable and unsafe. More seriously, one contractor who contacted me through Bark.com later caused significant financial loss. I paid a deposit of $12,000 for roofing work that never properly proceeded. Afterward, I discovered that the business information provided by this contractor could not be verified, and the company did not appear to be properly registered. Based on this experience, I am very concerned about the level of screening and verification of service providers on this platform. I believe Bark.com needs to significantly improve how contractors are vetted before allowing them to contact customers. Due to the privacy concerns and the risks involved, I will not be using Bark.com again, and I would caution others to proceed very carefully.”

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Posted 4 days ago

Hi, Thank you for taking the time to share this - we’re truly sorry to hear about your experience and understand how distressing and concerning this must have been. When you submit a request on Bark, your contact details are shared only with a limited number of professionals who choose to respond to that specific request, which can result in multiple professionals getting in touch within a short time. That said, we recognise that this can feel overwhelming, and your feedback around privacy and comfort is important. We’re especially concerned to hear about the situation involving the roofing contractor and the financial loss you described. This is not the experience we want for our users, and reports of unprofessional or potentially fraudulent behaviour are taken very seriously. While Bark does not directly employ professionals, we do have processes in place to investigate complaints and take action on accounts that breach our terms. We strongly encourage you to contact team@bark.com with all relevant details, including the contractor’s name, your request, and any supporting information. Our team can review this thoroughly, look into the professional’s account, and advise on next steps where possible. We appreciate you raising these concerns, and we’re genuinely sorry for the impact this experience has had on you. The Bark Team

Posted 2 days ago

“Very quick to get in touch”

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Posted 4 days ago

Hi Christine, Thank you for your feedback — we’re glad to hear the professionals were very quick to get in touch. We appreciate you taking the time to leave a review. The Bark Team

Posted 2 days ago

“I joined Bark a few weeks ago as I needed to find local tradespeople to carry out work for me , and that is exactly what they did , and from the choices I made have been successful in finding the right people to do the work for me .”

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Posted 5 days ago

Hi Pauline, Thank you for your feedback — we’re really pleased to hear that Bark helped you find the right local tradespeople and that the choices you made worked out well for you. We appreciate you taking the time to share your experience. The Bark Team

Posted 2 days ago

“I was advised I needed 2½ hrs to clean a 2 bedroom, shower room, stairs, kitchen and living room. Lovely lady turned up and what she did was ok to start with. BUT in the 2½ hrs she only did shower room and stairs properly, gave kitchen work surfaces a quick wipe down, without clearing them, and spray mopped the kitchen and living room floors. Never entered either of the bedrooms so less than half the house cleaned. The lady was lovely and conscientious to start with, but SO SLOW! Knew I had pets, but kept saying 'too much hair', which there wasn't an excess of, and they knew before coming to the house there were 2 cats and a dog. To make matters worse they then took £10 more than quoted from my account, but to be fair sorted that immediately. So now having got them in for a reason I've got to do the most important rooms myself. Am not impressed, which is disappointing to say the least.”

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Posted 5 days ago

Hi Meg, Thank you for taking the time to share such detailed feedback. We’re really sorry to hear that the service didn’t meet your expectations - we understand how disappointing it is to book a cleaner for a specific reason and then feel you still have to redo the most important areas yourself. While we’re glad to hear the billing issue was corrected promptly, it’s clear the overall experience fell short, particularly around the amount of work completed within the agreed time and the expectations set in advance, including awareness of pets. That’s not the outcome we’d want for you. We’d like to look into this further and ensure your feedback is properly reviewed. Please reach out to team@bark.com with the details of the booking so the team can follow this up and see how we can help. The Bark Team

Posted 2 days ago

“The professional that I was supplied with was brilliant”

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Posted 5 days ago

Hi Tina, Thank you for your feedback - we’re delighted to hear the professional you were matched with was brilliant. We appreciate you taking the time to leave a review. The Bark Team

Posted 2 days ago

“I am impressed at how quickly I was offered some tution”

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Posted 6 days ago

Hi Marie, Thank you for your feedback - we’re glad to hear you were impressed with how quickly you received tuition options. We hope it helps you move forward smoothly. We appreciate you taking the time to leave a review. The Bark Team

Posted 2 days ago

“All work sorted today with a trusted trader, very pleased to find a professional person to do the job”

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Posted 6 days ago

Hi Mo, Thank you for your feedback! We’re really pleased to hear everything was sorted quickly and that you found a trusted, professional person to do the job. We appreciate you taking the time to share your experience. The Bark Team

Posted 6 days ago

“Prompt responses to my job post from some highly rested tradespeople. Sorted someone for the job in a short period of time. Thanks”

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Posted 6 days ago

Hi Keith, Thank you for your feedback! We’re glad to hear you received prompt responses from experienced tradespeople and were able to get the job sorted quickly. We really appreciate you taking the time to share your experience. The Bark Team

Posted 6 days ago

Bark.com is rated 4.7 based on 6,316 reviews