Bark.com Reviews

Name: Bark.com
Rating: 4.70

4.7 Rating 6,376 Reviews

95 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.7

Based on 6,376 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 12th September 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“No guarantee against damage and poor workmanship of Euroseal Roofing. This company caused flooding inside our home, used the wrong sized slates, initially charged £4.5k for a small section of roof repair, paid £3k. Still have leaking roof around chimney causing water damage to our bathroom. Company email not working. No calls returned. DO NOT RECOMMEND BARK.”

Helpful Report

Posted 2 days ago

Hi Rosemarie, I’m really sorry to hear about your experience — that sounds very frustrating and concerning. Bark connects you with independent professionals, but we don’t carry out the work ourselves and can’t control how individual companies operate. We strongly recommend reporting any issues directly to the professional and documenting all communications. If you’d like, you can also contact us at team@bark.com using the email linked to your Bark account with the details, so our team can review your case and provide guidance on next steps. The Bark Team

Posted 1 day ago

“Man and Van were a total sham! Slowed everything down, broke my tele and then threatened me after!!!”

Helpful Report

Posted 3 days ago

Hi Paul, I’m really sorry to hear about this experience — that sounds completely unacceptable and very upsetting. Bark connects you with independent professionals, but we take reports like this seriously. Please contact us immediately at team@bark.com using the email linked to your Bark account with all the details, so our team can investigate and advise on next steps. The Bark Team

Posted 1 day ago

“Your professional accidentally booked me for a different date and I kept on waiting on the date i requested.”

Helpful Report

Posted 4 days ago

Hi Zahra, I’m really sorry to hear about this — that must have been frustrating, especially after waiting on the agreed date. While Bark doesn’t carry out the work directly, we do want to help look into what happened. Please contact us at team@bark.com using the email linked to your Bark account and share the details, so our team can review this and assist you further. The Bark Team

Posted 1 day ago

“totally disappointed please don't email me anymore”

Helpful Report

Posted 4 days ago

Hi Claude, I’m really sorry to hear you’re disappointed. We understand, and we don’t want to cause any further frustration. Please contact us at team@bark.com using the email linked to your Bark account, and our team will make sure emails are stopped for you. The Bark Team

Posted 1 day ago

“Send con people taking your money and not doing the job.”

Helpful Report

Posted 1 week ago

Hi Karen, I’m really sorry to hear about your concerns — that sounds upsetting. Bark connects customers with independent professionals, but we don’t take payment for the work or carry it out ourselves. That said, we do take reports like this seriously and want to look into it. Please contact us at team@bark.com using the email linked to your Bark account and share the details, so our team can review what happened and advise on next steps. The Bark Team

Posted 1 day ago

“Didn't not like getting phone calls during grieving time”

Helpful Report

Posted 1 week ago

Hi Barbara, I’m really sorry to hear this, and my sincere condolences for what you’re going through. We understand how upsetting it can be to receive calls at such a difficult time. If you’d like us to stop or limit contact, please reach out to team@bark.com using the email linked to your Bark account, and our team can help prevent any further calls. The Bark Team

Posted 1 day ago

“I have been looking for martial arts classes but couldn’t find one one of customer service person contact me she said she will find soon but still waiting for her response”

Helpful Report

Posted 1 week ago

Hi Jaju, Thanks for letting us know we’re sorry to hear you’re still waiting for an update. We understand how frustrating that can be. Please reach out to team@bark.com using the email linked to your Bark account, and our team will check on this for you and follow up. The Bark Team

Posted 1 week ago

“Please stop Emails”

Helpful Report

Posted 2 weeks ago

Hi Chris, I’m sorry about that. You can stop emails by using the unsubscribe link at the bottom of any Bark email you’ve received. If you’re still having trouble or would like the team to take care of this for you, please contact team@bark.com using the email linked to your Bark account, and they’ll help stop the emails for you. The Bark Team

Posted 1 week ago

“A lot of interest shown by builders. They request for all the details for the project. Then you never hear back from they. Waste of time and effort.”

Helpful Report

Posted 2 weeks ago

Hi R. Gill, Thank you for sharing your experience. We’re sorry to hear that builders showed interest but didn’t follow through we understand how frustrating that can be. While we can’t control whether a professional responds, please reach out to team@bark.com with your account details so the team can review your case and advise on next steps to help improve your experience. The Bark Team

Posted 2 weeks ago

“Had no replies”

Helpful Report

Posted 2 weeks ago

Hi Diane, Thank you for sharing your experience. We’re sorry to hear you didn’t receive any replies that’s understandably frustrating. While we can’t control whether a professional responds, please reach out to team@bark.com with your account details so the team can review your requests and advise on next steps. The Bark Team

Posted 2 weeks ago

“No one I contacted replied except one whose prices were unreasonable.”

Helpful Report

Posted 2 weeks ago

Hi Trevor, Thank you for sharing your experience we’re sorry to hear that most of the professionals didn’t respond and that the one who did had prices you found unreasonable. While we can’t control whether a professional replies or their pricing, we’re keen to help review your account and see if we can improve your experience. Please reach out to team@bark.com with your account details so the team can look into this further. The Bark Team

Posted 2 weeks ago

“I had a very concerning experience using Bark.com. When submitting a request, the platform asked for my email address and phone number and stated that my contact information would be safe. However, within just a few minutes of submitting my details, I received six to seven phone calls from different contractors. This made me feel that my phone number had been widely shared, and I felt extremely uncomfortable and unsafe. More seriously, one contractor who contacted me through Bark.com later caused significant financial loss. I paid a deposit of $12,000 for roofing work that never properly proceeded. Afterward, I discovered that the business information provided by this contractor could not be verified, and the company did not appear to be properly registered. Based on this experience, I am very concerned about the level of screening and verification of service providers on this platform. I believe Bark.com needs to significantly improve how contractors are vetted before allowing them to contact customers. Due to the privacy concerns and the risks involved, I will not be using Bark.com again, and I would caution others to proceed very carefully.”

Helpful Report

Posted 3 weeks ago

Hi, Thank you for taking the time to share this - we’re truly sorry to hear about your experience and understand how distressing and concerning this must have been. When you submit a request on Bark, your contact details are shared only with a limited number of professionals who choose to respond to that specific request, which can result in multiple professionals getting in touch within a short time. That said, we recognise that this can feel overwhelming, and your feedback around privacy and comfort is important. We’re especially concerned to hear about the situation involving the roofing contractor and the financial loss you described. This is not the experience we want for our users, and reports of unprofessional or potentially fraudulent behaviour are taken very seriously. While Bark does not directly employ professionals, we do have processes in place to investigate complaints and take action on accounts that breach our terms. We strongly encourage you to contact team@bark.com with all relevant details, including the contractor’s name, your request, and any supporting information. Our team can review this thoroughly, look into the professional’s account, and advise on next steps where possible. We appreciate you raising these concerns, and we’re genuinely sorry for the impact this experience has had on you. The Bark Team

Posted 2 weeks ago

“I paid a high deposit to a Chef and he didn’t turn up to cook my family NewYears Eve dinner. He sent a message at 4:21 am on the day saying he was ill. I still don’t have my deposit back!”

Helpful Report

Posted 3 weeks ago

Hi Marianne, I’m really sorry to hear about this — that must have been incredibly upsetting, especially given it was for your family’s New Year’s Eve. I completely understand how frustrating and stressful this situation would be. To clarify, Bark connects customers with independent professionals, and payments or deposits are arranged directly between you and the professional. That said, what you’ve described is not acceptable, and it’s important this is looked into properly. Please contact team@bark.com with the details of what happened, including the professional’s name and any messages or evidence you have. The team can review the situation, advise on next steps, and ensure the professional’s behaviour is investigated. Thank you for raising this, and I’m sorry again for the experience you’ve had. The Bark Team

Posted 3 weeks ago

“First time use it never again”

Helpful Report

Posted 3 weeks ago

Hi there, Thanks for sharing your feedback. We’re sorry to hear that your first experience didn’t meet expectations. That’s certainly not what we want for anyone using Bark. If you’re open to it, we’d really appreciate the chance to understand what went wrong and see if we can help. Please reach out to team@bark.com with a few details, and our team will be happy to look into this for you. The Bark Team

Posted 3 weeks ago

“No replies, close bye. one phoned but lived in Hawick, sounded a real bit desperate. Not taken seious.too far to be cost effective”

Helpful Report

Posted 1 month ago

Hi Paul, Thank you for sharing your experience. We’re sorry to hear you didn’t receive suitable responses and that distance made the option you were contacted by impractical. Availability can vary depending on location, but we understand how disappointing this can be. If you’d like us to take a closer look or see if there are any other options in your area, please contact us at team@bark.com using the email linked to your Bark account, and we’ll be happy to help. The Bark Team

Posted 4 weeks ago

“over charge for work what was done , unfortunately didn’t finish and the roof still see light coming through when u go into the loft area which was not there before they started Very poor quality job , hopefully they have the decency to come and finish bye a very unsaturated customer Mr GwAdmans Still waiting for receipt s Will find and hopefully get them to finish the job”

Helpful Report

Posted 1 month ago

Hi Karen, Thank you for sharing this — we’re really sorry to hear about your experience. It’s understandably frustrating to feel overcharged, have work left unfinished, and be waiting on receipts, especially when new issues have appeared following the job. We’d encourage you to contact us directly at team@bark.com using the email linked to your Bark account, with as much detail as possible. Our team can review the situation and help look into this further to see what support may be available. The Bark Team

Posted 4 weeks ago

“The team did not clean my owen”

Helpful Report

Posted 1 month ago

Hi Ranjit, Thank you for letting us know. We’re sorry to hear the oven wasn’t cleaned, as expected. We recommend raising this directly with the professional who carried out the job so it can be put right. If you need any further support, please contact us at team@bark.com using the email linked to your Bark account, and we’ll be happy to help. The Bark Team

Posted 4 weeks ago

“Turned up with undersized removal van despite dimensions and size of furniture been given. Waste of time.”

Helpful Report

Posted 1 month ago

Hi there, We’re sorry to hear about this experience — we understand how frustrating it must have been, especially after providing clear details about the size and requirements upfront. Turning up with an unsuitable vehicle is understandably a waste of time and not the outcome you expected. As professionals on Bark operate independently and are responsible for assessing job details and arriving prepared, this is something we’d like to look into further. Please reach out to team@bark.com using the email linked to your Bark account so we can review what happened and see how we can support you. We appreciate you taking the time to share this feedback. The Bark Team

Posted 1 month ago

“I came to your sight looking for a local tax accountant. I asked for one close by and needed that because I had papers to present to them and so I wanted to be able to walk into their office and sit down and talk to them. ALL the replies I got were from interstate or the other side of town. Not what I asked for and completely useless to me and a complete waste of time. I had to call them up or seek them out on the web to find out WHERE they were located. As per my request they were not what I had requested. Your site proved to be completely useless and worse, a waste of my time. I would never use you again!”

Helpful Report

Posted 1 month ago

Hi Mark, Thank you for taking the time to explain what happened — we’re really sorry to hear about your experience and understand how frustrating this must have been. Wanting a local, walk-in accountant is completely reasonable, especially when you have paperwork to present in person. While Bark aims to match requests based on the details provided, professionals may still respond even if they’re not a suitable fit geographically, which clearly wasn’t helpful in your case. We appreciate you highlighting how much time this caused you to lose, and we understand why this left such a negative impression. If you’d be open to it, our team would like to review your request and see exactly what went wrong so we can learn from it and improve how location-specific requests are handled. Please reach out to team@bark.com using the email linked to your Bark account, and we’ll be happy to look into this further. We’re sorry this didn’t work out as expected and appreciate you raising it. The Bark Team

Posted 1 month ago

“Very poor experience I have chased more than 56 leads and spent almost $800 to $1000 did not get a single lead. Not to recommended this platform to others .”

Helpful Report

Posted 1 month ago

Hi Vichy, We’re sorry to hear about your experience and understand how frustrating this must be. While all our leads are generated through automated quality scans, we know that not every lead will convert. We do have a credit return policy depending on the situation and are keen to help resolve any issues. Please reach out directly to team@bark.com using the email linked to your Bark account so our team can review your case and assist you further. You can also review our credit return policy by visiting the Help Centre. The Bark Team

Posted 1 month ago

Bark.com is rated 4.7 based on 6,376 reviews