Bark.com Reviews

Name: Bark.com
Rating: 4.79

4.8 Rating 5,824 Reviews

97 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.8

Based on 5,824 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 30th January 2025

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Didn’t like them”

Helpful Report

Posted 1 day ago

“Contacted several mobile dog groomers in my zip code ..was getting calls from different states .this only after giving alot of personal ingormation in afdition the ones in my area wanted $250-275 to groom my husky rediculous!! Having it done by PetSmart for $90 !!!”

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Posted 2 days ago

“No responses. No messaging platform. Honestly worthless”

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Posted 3 days ago

“same bookkeepers whenever i search different state”

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Posted 1 week ago

Hi, Thanks for sharing your feedback. We’re sorry to hear that you're seeing the same bookkeepers listed across different states. Our platform aims to connect you with professionals relevant to your location and service needs, so this isn’t the experience we want for our users. Please reach out to us at team@bark.com with more details about your searches (such as the locations and services you were looking for), and we’ll be happy to look into this for you. The Bark Team

Posted 1 week ago

“Hopeless company to deal with, would not recommend them, they didn’t t take any of the material away”

Helpful Report

Posted 3 weeks ago

Hi Colin, Thank you for your feedback, and we're sorry to hear about your experience. It sounds like your concern may be with a professional you connected with through our platform rather than Bark directly. While we help customers find local service providers, each professional operates independently and is responsible for their own service delivery. That said, we take concerns like this seriously. Please reach out to us at team@bark.com with the details of what happened, and we’ll be happy to look into this further for you. The Bark Team

Posted 3 weeks ago

“No one gets back to me. Had contractors come out, say they're going to send a quote and Ive received nothing.”

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Posted 1 month ago

Hi Sheena, Thanks for your feedback, and we're really sorry to hear about your experience. While we do our best to connect users with reliable professionals, we understand how frustrating it can be when you're left waiting for a quote. We’ll take this onboard as part of our ongoing efforts to improve the reliability and responsiveness of the professionals on our platform. If you’d like us to help find you new pros or follow up on any specific cases, please feel free to contact us directly at team@bark.com – we’re here to help. The Bark Team

Posted 1 month ago

“I managed to hire the worst gardeners from Bark. Based on their previous reviews (I suspect some are fake), they seemed okay. I learnt the hard way that these guys were complete cowboys. They didn't fulfil the contract, they didn't return after arranging two separate days and then sent me intimidating messages. Bark couldn't support me and sent the company a warning! Be aware that they are still on the site!”

Helpful Report

Posted 1 month ago

Hi Gareth, Thanks for taking the time to share your experience, and we're truly sorry to hear about the issues you've faced with the gardener you hired through our platform. We take reports like this very seriously. While we strive to host reliable professionals and encourage genuine reviews, we understand your concern and regret that the service you received didn’t meet expectations. When complaints are raised, we investigate the situation and issue appropriate warnings or further actions based on our findings — but we acknowledge that more can always be done. We’d really like the opportunity to look into this further. Please email us at team@bark.com with the details of the professional you dealt with, along with any relevant evidence, so we can take a deeper look and assess any further steps needed. Thanks again for bringing this to our attention. The Bark Team

Posted 1 month ago

“I answer the question saying not interested in remote , only in person training. I keep getting response only for remote.”

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Posted 1 month ago

Hi Patrick, Thanks for your feedback, and we're sorry to hear that you're still receiving responses for remote training after specifying your preference for in-person sessions. We recommend double-checking your lead request details to ensure “in-person” is clearly selected as your preferred option. That said, we understand how frustrating this must be and we’d like to help resolve it. Please contact us at team@bark.com with the details of your request so we can look into it and ensure you're matched with the right professionals. Thanks again for bringing this to our attention. The Bark Team

Posted 1 month ago

“Iwanted one clean for 2 bedroom bungalow had reply they wanted £200 it would onl have taken 2 hrs”

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Posted 1 month ago

Hi Ian, Thanks for sharing your feedback. Cleaning prices can vary depending on the professional and location, but we always recommend requesting multiple quotes to find the best fit for your budget and needs. If you’d like, you can place a new request on Bark.com to get more quotes and compare. The Bark Team

Posted 1 month ago

“I was a victim of a scum with the roof repairs people I chose”

Helpful Report

Posted 1 month ago

Hi Jaci, We're really sorry to hear about your experience with the roofing professional you connected with. While Bark is a platform that connects customers with independent professionals, we take reports like this seriously. Please reach out to us at team@bark.com with the name of the professional and any details of the issue. Our team will review the situation and take appropriate steps, which may include investigating the professional’s account. Your safety and trust matter to us, and we appreciate you bringing this to our attention. All the best, The Bark Team

Posted 1 month ago

“A few contacted me but no further action from them”

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Posted 1 month ago

Hi Alan, Thanks for your feedback. We're glad to hear some professionals reached out, though we’re sorry there’s been no further progress so far. Your request for services remains visible to professionals in your area, so it’s possible more will get in touch soon. In the meantime, feel free to log into your Bark account to message or follow up with the ones who already responded. If you need any help, don’t hesitate to contact us at team@bark.com. All the best, The Bark Team

Posted 1 month ago

“I was not credited to my account”

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Posted 1 month ago

Hi Michael, Thank you for letting us know. I’m sorry to hear you haven’t received the credit to your account yet. Please contact us directly at team@bark.com with your details, and we’ll investigate this promptly for you. The Bark Team

Posted 1 month ago

“nothing came of it all, nothing at all”

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Posted 1 month ago

Hi Ian, Thanks for your feedback. I’m sorry to hear that nothing came of your experience. We want to help improve this for you. Please reach out to us at team@bark.com with any details, and we’ll do our best to assist you. The Bark Team

Posted 1 month ago

“No responese”

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Posted 2 months ago

Hi, Thank you for your feedback. We understand how frustrating it can be not to receive a response from professionals. Please ensure your requests are detailed to help attract the right experts. If you continue to experience issues, you can contact us at team@bark.com for further assistance. The Bark Team

Posted 2 months ago

“I was ripped off by a worker obtained through bark and, so far, I got no help from bark in dealing with it.”

Helpful Report

Posted 2 months ago

Hi there, We're very sorry to hear about your experience. We take situations like this seriously and want to help however we can. Please contact us at review@bark.com with details of what happened and the professional involved. Our team will investigate and do their best to support you in resolving the issue. The Bark Team

Posted 2 months ago

“Palms construction was excellent to work with! We are delighted with our new fence and have recommended them to our friends.”

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Posted 2 months ago

Hi! Thanks for your review. We’re thrilled to hear that you had an excellent experience with Palms Construction and that you’re delighted with your new fence! Recommendations from satisfied customers mean the world to us. If you need any further assistance or have any questions in the future, don’t hesitate to reach out. The Bark Team

Posted 2 months ago

“Only heard from 1 cleaner and her cost was shocking. £30.00 p/hr”

Helpful Report

Posted 2 months ago

Hi Denise, Thanks for your review. We're sorry to hear that your experience didn’t meet your expectations. While we aim to have multiple service providers reach out to each customer, this doesn’t always happen. We don’t get involved with quotes or payments—each professional sets their own rates so you can make an informed decision based on your needs and budget. We hope you’ll continue to explore your options on Bark, as different professionals may offer varying prices. If you need help placing another request, connecting with more cleaners, or would like more information on how we work, please reach out to us at team@bark.com. The Bark Team

Posted 2 months ago

“Very disappointing.”

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Posted 2 months ago

Hi, Thank you for your review. We’re really sorry to hear that you were disappointed. Your experience is important to us, and we’d appreciate the opportunity to discuss this further. Please get in touch with us at review@bark.com so we can better understand your concerns. The Bark Team

Posted 2 months ago

“Never received my item”

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Posted 3 months ago

Hi, Thanks for your review, and I'm sorry to hear this. It sounds like you may be referring to a purchase or service arranged through a professional listed on Bark. While we help connect people with local pros, we don’t directly handle the services or items they provide. If you haven't already, we recommend reaching out to the professional directly to follow up. If you need help getting in touch or would like us to look into this further, please contact our team at team@bark.com with more details. The Bark Team

Posted 3 months ago

“No comment.”

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Posted 4 months ago

Hello Elenitsa, Thank you for your review. We’re sorry to see you’ve had a negative experience. We would love to hear about your experience and offer further assistance to tailor your experience with us. Please reach out to us at review@bark.com. We're here to help, and we look forward to hearing from you shortly! The Bark Team

Posted 4 months ago

Bark.com is rated 4.8 based on 5,824 reviews