Bark.com Reviews

Name: Bark.com
Rating: 4.68

4.7 Rating 6,534 Reviews

94 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.7

Based on 6,534 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 12th September 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The matching process is good, but I found that companies didnt contact me as they had to pay by credits. This is a shame as it limited the reposnses i got”

Helpful Report

Posted 3 days ago

Hi Susan, Thank you for sharing your feedback. We’re glad to hear that you found the matching process effective. We understand your concern about companies needing to use credits to contact you, which can limit responses. This system is in place to ensure professionals are serious about the leads they pursue, but we appreciate your input and will share it with our team as we continue to improve the platform. If you’d like guidance on getting the most from your requests, please contact us at team@bark.com and we’ll be happy to assist. The Bark Team

Posted 2 days ago

“Didn’t even turn up was supposed to come 11am rang him said he would get some out to see me and would ring me back still waiting for the call😡”

Helpful Report

Posted 4 days ago

Hi Tina, We’re really sorry to hear about your experience. It sounds very frustrating that the professional didn’t turn up or follow through with their call. As Bark connects customers with independent professionals, we don’t control their schedules, but we want to help you address this issue. Please contact our team directly at team@bark.com with the details of the booking and the professional involved, and we’ll do our best to assist you. The Bark Team

Posted 2 days ago

“Disgusting excuse for expertise, everyone that you recommended were alcoholic, drug abusing con men!!!!!”

Helpful Report

Posted 4 days ago

Hi Margaret, We’re really sorry to hear about your experience and understand how upsetting this must be. Bark connects customers with independent professionals, and we carry out automated checks to help maintain quality, but we cannot control the personal behaviour of every individual. We take concerns like this seriously and would like to investigate your case further. Please contact our team directly at team@bark.com with the details of the professionals you were connected with, and we’ll do our best to assist you. The Bark Team

Posted 2 days ago

“Keep emailing me and no way to unsubscribe”

Helpful Report

Posted 6 days ago

Hi Ronan, Thank you for your feedback. We’re sorry for the inconvenience caused by receiving repeated emails. You should be able to manage your notifications and unsubscribe from emails in your account settings. If you’re still having trouble, please contact our team directly at team@bark.com and we’ll make sure your email preferences are updated. The Bark Team

Posted 2 days ago

“No response, waste of time”

Helpful Report

Posted 6 days ago

Hi Misael, We’re sorry to hear that you didn’t receive a response and that your experience felt like a waste of time. Response rates can vary depending on the availability of professionals and their current workload. If you’d like, our team can help review your request and provide guidance on connecting with available professionals in your area. Please contact us directly at team@bark.com and we’ll be happy to assist. The Bark Team

Posted 2 days ago

“he turn up at 10,,then said i only work till 4,,put up 4 poster bed,,,ad said to put up cctv and pictures,,NOT DONE,said he would take old sette away like base of bed both items put around the side of my bungalow first quote was £150 then £20 to take stuff to tip not done,,,,he said he would come back tomorrow and hang pictures up DIDNT TURN UP,,,also took £170 cash in hand.just for putting up 4 poster bed. £20 rubbish tip money.”

Helpful Report

Posted 1 week ago

Hi there, We’re really sorry to hear about your experience. It sounds like the service you received fell far short of what was agreed, and we understand how frustrating this must be, especially after paying cash upfront. As Bark connects customers with independent professionals, payments and agreements are handled directly between you and the professional. However, we want to help you address this situation. Please contact our team directly at team@bark.com with the details of the booking and the professional involved, and we’ll do our best to assist you in resolving this issue. The Bark Team

Posted 2 days ago

“the guy who came to do my roo f has done a bad job still leaking took cash i not a happy bunny”

Helpful Report

Posted 1 week ago

Hi Pam, We’re really sorry to hear about your experience with the roofing job. We understand how frustrating it must be to pay for work that hasn’t resolved the issue. As Bark connects customers with independent professionals, payments and agreements are handled directly between you and the professional. However, we want to help you get this looked into. Please contact our team directly at team@bark.com with the details of the booking and the professional, and we’ll do our best to support you in resolving the situation. The Bark Team

Posted 2 days ago

“very poor responses to my inquiry.”

Helpful Report

Posted 1 week ago

Hi Bob, Thank you for your feedback, and I’m sorry to hear the responses to your inquiry were poor. We understand how important it is to get timely and helpful replies when looking for someone to do a job. Response times can vary depending on professional availability, but we’re always working to improve the experience on Bark.com. If you’d like us to check this further, please contact team@bark.com . The Bark Team

Posted 1 week ago

“Need to check your roofers knows the job.”

Helpful Report

Posted 1 week ago

Hi Bhasker, Thank you for your feedback. We’re sorry to hear you may have concerns about the roofer’s work. All professionals on Bark.com are independent, so we always recommend checking reviews, qualifications and discussing the job in detail before going ahead. If there’s a specific issue you’d like us to look into, please contact team@bark.com and we’ll be happy to help. The Bark Team

Posted 1 week ago

“Unfortunately the quote we got was far too high in relation to the work that needed doing. Very disappointed”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your feedback, and we’re sorry to hear you were disappointed with the quote you received. We understand how frustrating it can be when pricing doesn’t match expectations. Quotes are set independently by the professionals, and costs can vary depending on their experience, availability and how they assess the work involved. You’re always free to compare multiple quotes to find one that best suits your budget. If you’d like us to look into anything further, please feel free to contact team@bark.com . Thank you for using Bark.com. The Bark Team

Posted 1 week ago

“I was out of town and shen I came back you threw me out. I was very interested in hiring someone. It stinks you didn’t give me a chance to use Bark. Please change your policy on accounts. Thank you.”

Helpful Report

Posted 2 weeks ago

Hi Nan, Thank you for your feedback, and we’re really sorry to hear about your experience. We understand how frustrating it must have felt to come back ready to hire someone and find you couldn’t access your account. Account restrictions can sometimes happen automatically for security reasons, but we definitely want to give you the chance to use the platform as intended. Please reach out to team@bark.com so we can look into your specific case and help get this resolved for you. Thank you for sharing your thoughts about the policy — feedback like this genuinely helps us improve. The Bark Team

Posted 1 week ago

“I booked Silvy Creative as a wedding photographer. He said deposit was refundable. After I paid his deposit he stopped responding so I canceled the booking and now he won’t reply about refunding me or respond at all.”

Helpful Report

Posted 2 weeks ago

Hi Jodey, I’m really sorry to hear this — that’s understandably very upsetting. Silvy Creative is an independent professional on Bark (online marketplace), so we can’t directly enforce refunds. Please email the full details to team@bark.com and our team will investigate and look into this as urgently as possible. We want to help you get this resolved.

Posted 1 week ago

“You connected me with a fraud business. They stole 700 dollars from me and never provide me a service.”

Helpful Report

Posted 2 weeks ago

Hi Manuel, I’m really sorry to hear that — that’s a very serious and upsetting experience, and I understand why you feel let down. We take safety and trust on Bark (online marketplace) very seriously. Please email the full details of what happened to team@bark.com so our team can investigate this urgently and look into the professional involved. We truly want to help resolve this with you.

Posted 1 week ago

“No response from a Tattoo artist, I am asking for a quote please”

Helpful Report

Posted 2 weeks ago

Hi Emmanouil, Sorry you didn’t receive a response — that’s not the experience we want on Bark (online marketplace). Response times depend on professionals’ availability, but if you’re still looking, you can place another request on bark.com and more professionals will be notified.

Posted 1 week ago

“Not helpfull”

Helpful Report

Posted 3 weeks ago

Hi Santosh, Sorry to hear that — we aim to make the experience helpful for everyone, so it’s disappointing to know it didn’t work well for you. If there’s anything specific that went wrong, feel free to reach out to team@bark.com

Posted 1 week ago

“Write after I wrote a request, I ended up with random people messaging me on my personal phone... they felt like scams. Not through the Bark app. I didn't reply to any of them, as I had no idea if they were legit or not.”

Helpful Report

Posted 1 month ago

Hi Tischaria, Thanks for sharing this — we understand why that would feel uncomfortable. When you submit a request on Bark, your details are shared with professionals who choose to purchase your lead so they can contact you directly. That contact can happen by phone, text, or email — not just through the app. That said, professionals should always clearly identify themselves and reference your request. If any messages felt suspicious, please forward the details to team@bark.com and we’ll investigate right away. Your safety is important to us, and we’ll happily look into this for you.

Posted 1 week ago

“Does what it states but pesters for review and when you write one it tries to make you register at another site to submit. No unsubscribe available, altering preferences produces bad page.”

Helpful Report

Posted 1 month ago

Hi David, Thanks for the honest feedback — we appreciate you flagging this. Sorry to hear the review prompts felt excessive and that you ran into issues when trying to manage your preferences. That’s not the experience we want for anyone. There is an unsubscribe option, so if that page isn’t loading properly, that’s something we’d definitely want to investigate. Please email team@bark.com and we’ll sort this out for you directly, including stopping any unwanted emails and looking into the page error you mentioned.

Posted 1 week ago

“The reason I have given this verdict was the proposed matches were too far away from my home and only two responded to my requests One was meant to come and visit to do an assessment and provide a quote they did not turn up. The second asked for more information which was given and there was no further response”

Helpful Report

Posted 1 month ago

Hi Sharon, I’m sorry to hear about your experience and understand how frustrating it must be when professionals don’t respond or fail to attend an appointment. Bark connects you with local providers, but we can’t control their actions once they’ve been contacted. If you’d like, you can submit a new request on Bark.com specifying your location and requirements so more suitable professionals can review it and provide quotes. The Bark Team

Posted 1 month ago

“The lawyer that contacted me ghosted me after I told him about my case”

Helpful Report

Posted 1 month ago

Hi, I’m sorry to hear about your experience. Bark connects you with local professionals, but we don’t control their responses once they’ve been contacted. If a lawyer didn’t follow up, you can submit a new request on Bark.com to get quotes from other professionals who may be available to assist with your case. The Bark Team

Posted 1 month ago

“You need to ensure that your builders have the relevant certificates to certify their own work - issues arise after work is completed. Will not be using bark again.”

Helpful Report

Posted 1 month ago

Hi William, we’re sorry to hear about your experience and understand your concerns. We always encourage professionals to have the necessary certifications, but we also recommend confirming qualifications before hiring. Please reach out to team@bark.com if you’d like us to review this situation further. The Bark Team

Posted 1 month ago

Bark.com is rated 4.7 based on 6,534 reviews