Bark.com Reviews

Name: Bark.com
Rating: 4.79

4.8 Rating 5,779 Reviews

97 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.8

Based on 5,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 30th January 2025

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a victim of a scum with the roof repairs people I chose”

Helpful Report

Posted 4 days ago

Hi Jaci, We're really sorry to hear about your experience with the roofing professional you connected with. While Bark is a platform that connects customers with independent professionals, we take reports like this seriously. Please reach out to us at team@bark.com with the name of the professional and any details of the issue. Our team will review the situation and take appropriate steps, which may include investigating the professional’s account. Your safety and trust matter to us, and we appreciate you bringing this to our attention. All the best, The Bark Team

Posted 4 days ago

“A few contacted me but no further action from them”

Helpful Report

Posted 1 week ago

Hi Alan, Thanks for your feedback. We're glad to hear some professionals reached out, though we’re sorry there’s been no further progress so far. Your request for services remains visible to professionals in your area, so it’s possible more will get in touch soon. In the meantime, feel free to log into your Bark account to message or follow up with the ones who already responded. If you need any help, don’t hesitate to contact us at team@bark.com. All the best, The Bark Team

Posted 4 days ago

“I was not credited to my account”

Helpful Report

Posted 1 week ago

Hi Michael, Thank you for letting us know. I’m sorry to hear you haven’t received the credit to your account yet. Please contact us directly at team@bark.com with your details, and we’ll investigate this promptly for you. The Bark Team

Posted 5 days ago

“nothing came of it all, nothing at all”

Helpful Report

Posted 1 week ago

Hi Ian, Thanks for your feedback. I’m sorry to hear that nothing came of your experience. We want to help improve this for you. Please reach out to us at team@bark.com with any details, and we’ll do our best to assist you. The Bark Team

Posted 5 days ago

“No responese”

Helpful Report

Posted 3 weeks ago

Hi, Thank you for your feedback. We understand how frustrating it can be not to receive a response from professionals. Please ensure your requests are detailed to help attract the right experts. If you continue to experience issues, you can contact us at team@bark.com for further assistance. The Bark Team

Posted 2 weeks ago

“I was ripped off by a worker obtained through bark and, so far, I got no help from bark in dealing with it.”

Helpful Report

Posted 3 weeks ago

Hi there, We're very sorry to hear about your experience. We take situations like this seriously and want to help however we can. Please contact us at review@bark.com with details of what happened and the professional involved. Our team will investigate and do their best to support you in resolving the issue. The Bark Team

Posted 3 weeks ago

“Palms construction was excellent to work with! We are delighted with our new fence and have recommended them to our friends.”

Helpful Report

Posted 1 month ago

Hi! Thanks for your review. We’re thrilled to hear that you had an excellent experience with Palms Construction and that you’re delighted with your new fence! Recommendations from satisfied customers mean the world to us. If you need any further assistance or have any questions in the future, don’t hesitate to reach out. The Bark Team

Posted 1 month ago

“Only heard from 1 cleaner and her cost was shocking. £30.00 p/hr”

Helpful Report

Posted 1 month ago

Hi Denise, Thanks for your review. We're sorry to hear that your experience didn’t meet your expectations. While we aim to have multiple service providers reach out to each customer, this doesn’t always happen. We don’t get involved with quotes or payments—each professional sets their own rates so you can make an informed decision based on your needs and budget. We hope you’ll continue to explore your options on Bark, as different professionals may offer varying prices. If you need help placing another request, connecting with more cleaners, or would like more information on how we work, please reach out to us at team@bark.com. The Bark Team

Posted 1 month ago

“Very disappointing.”

Helpful Report

Posted 1 month ago

Hi, Thank you for your review. We’re really sorry to hear that you were disappointed. Your experience is important to us, and we’d appreciate the opportunity to discuss this further. Please get in touch with us at review@bark.com so we can better understand your concerns. The Bark Team

Posted 1 month ago

“Never received my item”

Helpful Report

Posted 2 months ago

Hi, Thanks for your review, and I'm sorry to hear this. It sounds like you may be referring to a purchase or service arranged through a professional listed on Bark. While we help connect people with local pros, we don’t directly handle the services or items they provide. If you haven't already, we recommend reaching out to the professional directly to follow up. If you need help getting in touch or would like us to look into this further, please contact our team at team@bark.com with more details. The Bark Team

Posted 2 months ago

“No comment.”

Helpful Report

Posted 2 months ago

Hello Elenitsa, Thank you for your review. We’re sorry to see you’ve had a negative experience. We would love to hear about your experience and offer further assistance to tailor your experience with us. Please reach out to us at review@bark.com. We're here to help, and we look forward to hearing from you shortly! The Bark Team

Posted 2 months ago

“As per the previous message you sent and my subsequent phone call this morning, it needs to be much clearer that you are posting a job and that suppliers will have to pay to apply. I did not think I had posted a job, I thought I was just looking. It needs to be crystal clear to stop end users getting unwanted communication and suppliers getting charged for jobs that don't exist. Everyone will get a better service and you will get better feedback.”

Helpful Report

Posted 3 months ago

Hi Sarah, Thank you for your feedback. We try to make it clear during the request posting process that professionals will contact you once the request is placed. We also send follow-up emails if a professional is interested. We appreciate your suggestions and will consider them as we continue to improve. If you have more questions, don't hesitate to reach out to team@bark.com. Kind regards, The Bark Team

Posted 3 months ago

“Was guaranteed a 400 video with 4k money back and then they called and said it was going to be 375 more for software-I asked for my money back and still haven’t received anything or respond”

Helpful Report

Posted 4 months ago

Hi Pete, Thank you for reaching out, and I’m really sorry to hear about your experience. This doesn’t sound like the service we aim to provide. Please reach out to team@bark.com with the details of your case, and we will investigate and work to resolve the issue promptly. Best regards, The Bark Team

Posted 4 months ago

“Not serious leads, you pay 60 quid to contact someone who says upfront it wont pay 150 pounds for three hours of my time !!! Bark clients expect the work to be done for free, they go on here place a request and expect free consultations”

Helpful Report

Posted 5 months ago

Hi Alessandra, Thank you for sharing your concerns. We’re sorry to hear about your experience with the leads. Bark connects professionals with potential clients, but we don’t control their budgets or expectations. To help address issues like these, we recommend: - Reviewing lead details carefully before making contact. - Using Bark’s credit return policy if a lead doesn’t meet your expectations. You can find the details here: [Credit Return Policy](https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy). If you’d like further assistance, feel free to contact us at team@bark.com. The Bark Team

Posted 5 months ago

“The technician had a wrong information eve thought the company called me two times and I explained them very well what was the issue.”

Helpful Report

Posted 5 months ago

Hi Anna, Thank you for sharing your feedback. We're sorry to hear about the miscommunication regarding your issue. We strive to ensure accurate information is provided at all times and apologize for any inconvenience caused. If you’d like us to look into this further, please don’t hesitate to reach out at team@bark.com, and we’ll be happy to assist you. The Bark Team

Posted 5 months ago

“Relentless, constant contact. Huge turn off and remove me from your list.”

Helpful Report

Posted 5 months ago

Hi Geo, Thank you for sharing your feedback, and we’re sorry to hear about your frustration. We aim to provide a seamless experience and regret that this wasn’t the case for you. To ensure you’re removed from our list, please contact us directly at team@bark.com, and our team will assist you in resolving this promptly. The Bark Team

Posted 5 months ago

“I was shocked that I needed to sign up for an upgrade package before I even started with a cleaning service. I am not interested in going forward with your services.”

Helpful Report

Posted 6 months ago

Hi Gokyo, Thank you for your feedback. We understand that it can be surprising to learn about the need for a starter pack before securing jobs. Allow me to explain how Bark works: Our platform allows professionals to connect with clients who are looking for their services. To ensure that we maintain the quality of connections and provide the best possible experience for both professionals and customers, we have a credit-based system. The starter pack helps professionals get started by providing credits that allow them to respond to job requests and gain access to the leads that best fit their services. We strive to be transparent about how the system works, and if you have any further questions or would like assistance with getting started, please feel free to reach out. We’re here to help! Kind regards, The Bark Team

Posted 5 months ago

“Ah ddgjdgjjgdhfhsjkfjcy reg Foch g ckdkcvjzmmnncjhkjb”

Helpful Report

Posted 6 months ago

Hi Jimmy, Please could you provide more context in order for us to assist? Kind regards The Bark Team

Posted 5 months ago

“Very poor service and did not get any calls from the vendors”

Helpful Report

Posted 6 months ago

Hi Chyna, Thank you for your feedback, and we’re sorry to hear about your experience. We understand how frustrating it can be when you don’t receive responses from vendors, as we aim to connect you with reliable professionals quickly. It’s possible that there were no available vendors in your area at the time of your request. If you’re still in need of assistance, we’d be happy to help by reaching out to additional professionals on your behalf. Please let us know how we can assist further. Kind regards, The Bark Team

Posted 5 months ago

“Only contacted by one contractor via Bark. Explained requirement and no further contact”

Helpful Report

Posted 6 months ago

Hi David, Sorry to hear you haven't had enough responses. Requests can have up to 5 responses and so feel free to log into your account to contact other professionals or place a new request with additional details to attract more responses. Kind regards The Bark Team

Posted 6 months ago

Bark.com is rated 4.8 based on 5,779 reviews