Bark.com Reviews

Name: Bark.com
Rating: 4.74

4.7 Rating 6,098 Reviews

96 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.7

Based on 6,098 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 12th September 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“They closed my file while we were in the process of selecting a contractor. Sent way too many emails”

Helpful Report

Posted 4 days ago

Hi there, Thank you for your feedback. We’re sorry to hear your request was closed before you finished selecting a contractor — that’s certainly not ideal. We’ll also share your comments about the email frequency with our team so we can improve future communication. The Bark Team

Posted 1 day ago

“Your online is not user friendly. I am building house in ontario looking for people here and you are sending contact from another province and repeated 3 times and than gave up. You need to have better support for someone who is having on line issues I got tired of dealing with a computer and no resolution”

Helpful Report

Posted 6 days ago

Hi Anu, Thank you for sharing your feedback — I’m really sorry to hear about your experience. It sounds frustrating to receive leads from the wrong province and not get the support you needed while trying to resolve it. Please email team@bark.com so our team can review your account, adjust your location settings, and ensure you’re only matched with professionals in your area. We’ll also pass your feedback to our product team to help improve the online experience. The Bark Team

Posted 6 days ago

“Too many rmails”

Helpful Report

Posted 1 week ago

Hi Anne, I’m really sorry to hear you’ve received too many emails — that’s not the experience we want for you. Please email team@bark.com with the address affected, and we’ll make sure you’re fully unsubscribed from future messages. The Bark Team

Posted 1 week ago

“You won't let me unsubscribe and send me this email every day!!!!!”

Helpful Report

Posted 1 week ago

Hi Sharif, I’m really sorry to hear about the frustration — that’s definitely not the experience we want you to have. Please email team@bark.com with the address receiving these messages, and we’ll make sure you’re fully unsubscribed and no longer contacted. The Bark Team

Posted 1 week ago

“never got response”

Helpful Report

Posted 1 week ago

Hi Mark, I’m sorry to hear that you didn’t receive any responses - that must have been frustrating. Sometimes it can take a little time for professionals to get back depending on their availability. If you’d like, our team can take a closer look at your request and help ensure it reaches the right professionals. Please contact team@bark.com with your details, and we’ll assist you. All the best, The Bark Team

Posted 1 week ago

“Too expensive for a pensioner.”

Helpful Report

Posted 1 week ago

Hi Jill, Thank you for sharing your feedback. We completely understand that cost can be a concern, especially for pensioners. Pricing on Bark is set by individual professionals based on their experience, materials, and the work required, which can sometimes make it feel high for smaller budgets. If you’d like, our team can help you explore other professionals or options that may better suit your needs. Please reach out to team@bark.com, and we’ll be happy to assist. All the best, The Bark Team

Posted 1 week ago

“no offers! nothing”

Helpful Report

Posted 1 week ago

Hi Vasco, I’m sorry to hear you haven’t received any offers - that must be frustrating. Sometimes it can take a little time for professionals to respond, depending on availability and the type of service requested. If you’d like, our team can take a closer look at your request and help ensure it reaches the right professionals. Please reach out to team@bark.com with your details, and we’ll assist you. All the best, The Bark Team

Posted 1 week ago

“£280 didn't come back finish job .”

Helpful Report

Posted 1 week ago

Hi Graham, I’m really sorry to hear that the professional didn’t return to finish the job — that must have been very disappointing, especially after paying £280. While professionals on Bark operate independently and we aren’t part of the contract between you and them, we take reports like this seriously. Please email team@bark.com with the job details so we can review the professional’s account and take appropriate action if needed. The Bark Team

Posted 1 week ago

“Investigators are unprofessional”

Helpful Report

Posted 2 weeks ago

Hi Cornell, I’m sorry to hear about your experience. This isn’t the level of professionalism we aim to provide, and we’d like to understand more about what happened. Please reach out to us directly at team@bark.com so we can look into this and address your concerns. The Bark Team

Posted 2 weeks ago

“Plumber arrived immediately said he didn’t know anything about waste disposal units Looked at the unit for about 10 minutes didn’t know what to do with it didn’t have the correct tools we gave him our tool he attempted to dismantle the unit which took about 20 minutes cleaned some of the debris then just looked at it some more reconnected it and it made exactly the same noise as it was making before he came he wasn’t confident didn’t know what to do next so we told him just to leave and we would get a replacement I was not given a quote for the job and I don’t feel we should pay the invoice when the job was not fixed and we were not aware of costs altogether a very awful experience We have used bark in the past and have been extremely happy with the service but I won’t be using them again”

Helpful Report

Posted 3 weeks ago

Hi Jeanette, We’re really sorry to hear about your disappointing experience this time, especially after having positive ones in the past. That’s certainly not the standard we want for anyone using Bark. Please reach out to our team at team@bark.com with the plumber’s details — we’d like to investigate this further and ensure the situation is properly reviewed. The Bark Team

Posted 3 weeks ago

“Worse than awful 😣”

Helpful Report

Posted 3 weeks ago

Hi Sean, We’re sorry to hear your experience wasn’t a positive one. We’d really like to understand what went wrong and see how we can make it right — please reach out to our team at team@bark.com so we can look into this further for you. The Bark Team

Posted 3 weeks ago

“No ability to contact when your professinals fail your customers. Nothing you can do maybe, but then who can be held responsible? Your suppliers. So your failures too”

Helpful Report

Posted 3 weeks ago

Hi Mary, Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating that must have been. While professionals on Bark operate independently, our team can always investigate concerns and take action where appropriate. Please reach out to us at team@bark.com with the details so we can look into this further. The Bark Team

Posted 3 weeks ago

“Turned up and tried to get me all sorts done in my garden I only wanted weeding doing quoted me £3500 what an idiot you need to know who you have on here won't use bark again”

Helpful Report

Posted 3 weeks ago

Hi Debbie, We’re really sorry to hear about your experience and the unreasonably high quote you received. That’s definitely not the standard we expect from professionals using our platform. Please reach out to our team at team@bark.com with the details of who contacted you, and we’ll investigate this further to ensure appropriate action is taken. The Bark Team

Posted 3 weeks ago

“All 3 caterers did contact me but 2 of them failed to follow through with sending their menus via email. Also, they never followed back up or returned my call. Only 1 caterer followed through and I'm doing a food tasting with them on Thursday.”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you for sharing your experience. It’s good to hear that one caterer followed through and you’ve got a tasting booked — best of luck with that! We’re sorry the others didn’t provide the follow-up you were expecting, and we’ll keep working to encourage more consistency from professionals on Bark. The Bark Team

Posted 3 weeks ago

“I never got anyone that reached out to me directly about the dog training”

Helpful Report

Posted 1 month ago

Hi Colleen, Thank you for your feedback. We’re sorry to hear you didn’t receive direct responses for dog training. Sometimes it can take a little while for the right professional to get in touch, but if you’d like, our team at team@bark.com can help connect you with more options. The Bark Team

Posted 3 weeks ago

“One show of interest,but having rang the supplied phone number did not get any further.”

Helpful Report

Posted 1 month ago

Hi, Thank you for your feedback. We’re sorry to hear you weren’t able to get through using the supplied phone number — that’s not the experience we want our users to have. Please reach out to us directly at team@bark.com so we can look into this further for you. The Bark Team

Posted 1 month ago

“Never found a massage therapist”

Helpful Report

Posted 1 month ago

Hi Brian, Thank you for letting us know. We’re sorry you weren’t able to find a massage therapist this time. If you’d like, our team at team@bark.com can help you refine your request and connect you with more suitable professionals. The Bark Team

Posted 1 month ago

“Do NOT HIRE J& S LANDSCAPING, they are cowboys and their work is shoddy”

Helpful Report

Posted 1 month ago

Hi Helen, We’re sorry to hear about your experience. If you’d like us to look into this further, please contact us directly at team@bark.com with the details so we can investigate and assist you. The Bark Team

Posted 1 month ago

“Poorly designed interface. No options to edit ad. Good idea but badly designed”

Helpful Report

Posted 1 month ago

Hi Sean, Thanks for taking the time to share your thoughts. We’re sorry to hear the platform didn’t feel easy to use for you. We’re always reviewing feedback like yours to improve the experience, and if you’d like, our team can walk you through the best way to post and manage requests. You can reach us anytime at team@bark.com. The Bark Team

Posted 1 month ago

“I keep asking to be removed from your emailing and text database using your "Unsubscribe" option yet you seem unable to remove my contact details and the emails and texts from you have increased! Please STOP!”

Helpful Report

Posted 1 month ago

Hi Gary, Thank you for letting us know. We’re really sorry for the frustration this has caused. To ensure all your requests are closed, please reach out to our support team at team@bark.com. The Bark Team

Posted 1 month ago

Bark.com is rated 4.7 based on 6,098 reviews