Bark.com Reviews

Name: Bark.com
Rating: 4.67

4.7 Rating 6,602 Reviews

94 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.7

Based on 6,602 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 12th September 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Shocking!!! Never Again.”

Helpful Report

Posted 5 months ago

Hi Janet, We’re really sorry to hear this — that’s certainly not the experience we want for our users. We’d appreciate the opportunity to understand what went wrong and see how we can help. Please reach out to our support team at team@bark.com so we can take a closer look. The Bark Team

Posted 4 months ago

“You sent me a bogus company”

Helpful Report

Posted 5 months ago

Hi M Mason, Thanks for your review — we’re sorry to hear you were connected with a company that didn’t meet expectations. That’s not the experience we want for anyone using Bark. If you can email team@bark.com with more details, our specialists can look into what happened and make sure it’s addressed properly. The Bark Team

Posted 5 months ago

“Arrived on site , took 15 mins to clean gutters , then ask my wife for payment , when offered the agreed amount , suggested it was £50 per side and wanted 3 x £50 = £150 , insisted on escorting my wife to the cash point for additional funds !! while on site offered to do other works for £350 , could do it right away as not worth a return visit . extremly un happy with what has gone on , used this site as thought it was supposed to protect cosumers from this sort of conduct , would not recommend ..”

Helpful Report

Posted 5 months ago

Hi Mike, Thanks for sharing this — we’re really sorry to hear about your experience, and it’s completely understandable that you’d feel unhappy after being put in that situation. The behaviour you’ve described isn’t acceptable, and we absolutely want to look into this. While the professionals on Bark operate independently, we take reports like this seriously and can review the pro’s conduct. If you email team@bark.com with the name of the professional and any details you have, our team can investigate this further and take the appropriate action. The Bark Team

Posted 5 months ago

“Delivery was bad. Phone needs a pin so can't use it”

Helpful Report

Posted 5 months ago

Hi there, Thanks for your review — it looks like there may be a mix-up here. Bark.com isn’t connected in any way to Bark.us, and we don’t supply or manage devices, apps, or parental control products. It sounds like the service you’re referring to belongs to a different company. If you ever need help with a service found through Bark.com, feel free to reach out to team@bark.com and we’d be happy to assist. The Bark Team

Posted 5 months ago

“Of the several recommendations I received from Bark.com only one responded after I had reached out to them. We arranged a time to speak, they called 20 minutes late, without any prior warning. We then agreed a day/time they would send a Zoom link, none arrived. I sent an enquiring message, they replied 15 minutes later "Sorry not today..."”

Helpful Report

Posted 5 months ago

Hi there, Thanks for your review — we’re really sorry to hear about the experience you had with the professional who reached out. Being contacted late without notice and then having an appointment cancelled last-minute is understandably frustrating, and it’s not the level of reliability we aim for on the platform. While professionals on Bark manage their own schedules, behaviour like this isn’t acceptable and we can look into it. If you share the details with us at team@bark.com, our team can review the pro involved and take the appropriate action. The Bark Team

Posted 5 months ago

“Never contacted by anyone yet sent a message to review the service I had received”

Helpful Report

Posted 5 months ago

Hi John, Thanks for your review — we’re sorry to hear you hadn’t been contacted by anyone before receiving a review request. That’s definitely not the experience we want for you. Sometimes customers don’t respond as expected, but you should never feel rushed to leave feedback. If you’d like us to check your request and make sure everything is working as it should, please email team@bark.com and we’ll look into it for you. The Bark Team

Posted 5 months ago

“Too expensive”

Helpful Report

Posted 5 months ago

Hi Thomas, Thanks for your review — we hear you, and we understand that pricing can feel high depending on the service you’re looking for. Lead costs vary by demand and location, but we’re always reviewing pricing to keep things as fair as possible. If you’d like us to take a closer look at anything specific, just drop us a message at team@bark.com and we’ll be happy to help. The Bark Team

Posted 5 months ago

“Three contractors contacted me and as of two weeks later, I have not received their quotes. One contractor was a total nut case. One contractor come to visit the site but did not quote and did not communicate. One contractor did not follow up. Net result, for me it was a total waste of time.”

Helpful Report

Posted 5 months ago

Hi Keith, Thanks for sharing this — we’re really sorry to hear you didn’t receive any quotes after being contacted by multiple contractors. That’s understandably frustrating, and the experience you’ve described isn’t the standard we want for anyone using Bark. While each business operates independently, we do take situations like this seriously and can review any professionals involved. If you’d like us to look into it further, please email team@bark.com with their names and any details you have so we can step in. The Bark Team

Posted 5 months ago

“INEVER GOT A RESPONSE FOR AN ACTUAL CATERER-I ENTERED MY INFORMATION MORE THAN ONCE AND ALL I GET ARE THE SAME EMAILS, INTRODUCING ME TO THE SITE-BUT NO RESULTS”

Helpful Report

Posted 5 months ago

Hi Suzie, Thanks for your review — we’re really sorry to hear you didn’t receive any responses from caterers despite submitting your details multiple times. That’s definitely not the experience we want for anyone using Bark. If you reach out to team@bark.com, we can check what happened on your request and help you get connected with suitable professionals. The Bark Team

Posted 5 months ago

“The gardener that was recommended answered fairly quickly and said he would give me a date that evening. It has been 10 days and no response. In the mean time, bark has asked me to review their servises 4 or 5 times. I feel hounded.”

Helpful Report

Posted 5 months ago

Hi Ray, Thanks for sharing your experience — we’re sorry to hear the gardener didn’t follow up, and we completely understand how frustrating repeated review requests can feel. Response times do vary between professionals, but you should never feel chased by notifications. If you’d like us to look into the gardener or adjust the communications you receive, please email team@bark.com and we’ll sort it out. The Bark Team

Posted 5 months ago

“Please call all our contractors you gave my phone number to and tell them to STOP calling me.. this is so annoying and ridiculous the number of phone calls, text messages and emails I’ve gotten in 1 week. Future people do not give Bark your contact information.”

Helpful Report

Posted 5 months ago

Hi David, Thanks for sharing your feedback — we’re sorry to hear how frustrating the volume of calls and messages has been. When a request is submitted, professionals you match with do receive your contact details so they can reach out, but we understand this can feel overwhelming if you weren’t expecting it. If you want to stop further contact, please email team@bark.com and we’ll help you adjust your communication settings and remove your details from any active requests. The Bark Team

Posted 5 months ago

“Harry and Sons cut the tops off the trees as asked. However they have not cleaned up or taken the cuttings. They also took builders ladders a set of 3. Despite phoning numerous times and sending WhatsApp they have not got back to me. Going to the police to report the stolen ladders”

Helpful Report

Posted 5 months ago

Hi Philippa, Thanks for sharing your experience — we’re really sorry to hear what happened. What you’ve described is incredibly concerning, and we understand how upsetting and unacceptable this must be. We want to help make sure this is investigated properly. Please email team@bark.com with the details so our specialist team can look into the provider involved and take appropriate action. The Bark Team

Posted 5 months ago

“Not bark but the companies that use you”

Helpful Report

Posted 5 months ago

Hi Kelly, Thanks for your review — we’re sorry to hear the experience with the companies you connected with wasn’t what you expected. We know how frustrating that can be. While the professionals on Bark operate independently, we always want your experience on the platform to feel reliable and safe. If you can share any details with us at team@bark.com, we can look into this further and offer support. The Bark Team

Posted 5 months ago

“Site is difficult to follow, people contacted didnt respond!I'm not sure what purpose is really. You could enlighten me If I've got it wrong”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your feedback — we’re sorry to hear you found the site difficult to navigate and didn’t receive responses from the professionals you contacted. While we can’t guarantee every pro will reply, we’re always improving our platform to make connecting easier and faster. If you’d like, please email team@bark.com and we’ll be happy to walk you through how to get the best results on Bark. Warm Regards, The Bark Team

Posted 5 months ago

“Xyzhievrtx”

Helpful Report

Posted 5 months ago

“The price to install is way to high.”

Helpful Report

Posted 5 months ago

Hi Daryl, We’re really sorry to hear that no one showed up — that’s certainly not the experience we want for our customers. Please email team@bark.com with the details of your request, and we’ll look into it right away. The Bark Team

Posted 5 months ago

“No good people unqualified out to get a fast buck won't use you again”

Helpful Report

Posted 5 months ago

Hi Lyn, We’re sorry to hear about your experience and understand your frustration. While we do our best to ensure only genuine professionals use our platform, some may not meet expectations. Please email us at team@bark.com with details so we can review this further. The Bark Team

Posted 5 months ago

“One guy came over… didn’t look at the area but gave me an over inflated estimate for work that was not needed. Another guy also came over took a look & also gave an over estimate price for work I wasn’t even sure what he was going to do. I ask him to take pictures of the are so I could see. I also ask for a written estimate of the damages & what work he would be doing. I never got anything & he then would not return my message. I believe your services is a way for scammers to do crappy work that is not needed & then charge over inflated prices. I feel sorry for the elderly & unwise.”

Helpful Report

Posted 5 months ago

Hi there, We’re really sorry to hear about your experience and understand your frustration. While Bark connects customers with independent professionals, we expect all pros to act honestly and transparently. We take reports like this very seriously — please email team@bark.com with the professional’s details so our team can investigate and take appropriate action. The Bark Team

Posted 5 months ago

“never turned up waited all day left several messages no reply”

Helpful Report

Posted 5 months ago

Hi Lynda, Thank you for your feedback - we’re very sorry to hear that the professional didn’t turn up and didn’t respond to your messages. While we can’t control individual professionals’ actions, this is certainly not the experience we hope for our users. Please place a new request on Bark so we can help connect you with reliable professionals. You can start your request here: bark.com The Bark Team

Posted 5 months ago

“The advertising line made it sound like I can find photographers for 78 $900 and did not find nobody close to that person name at all in my area so I did not like this app at all”

Helpful Report

Posted 5 months ago

Hi Dominique, Thank you for sharing your feedback. We’re sorry to hear the pricing expectations didn’t match what you found in your area. Each professional on Bark sets their own rates based on factors like location, experience, and project scope, so prices can vary. We appreciate your input — it helps us make the experience clearer for future users. The Bark Team

Posted 5 months ago

Bark.com is rated 4.7 based on 6,602 reviews