Bark.com Reviews

Name: Bark.com
Rating: 4.66

4.7 Rating 6,700 Reviews

93 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.7

Based on 6,700 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 12th September 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have unsubscribed a few times and you still send me emails. PLEASE take me off your mailing list.Thank you.”

Helpful Report

Posted 2 months ago

“could not get response then my partner got response slabs were fine but did not come back to pick up rubble while here got someone else to come in tell me had to pay more as ground soft total con”

Helpful Report

Posted 2 months ago

“The contracts registered with Bark are not vetted and often customers could be trapped into contracting with salespeople that over promise and underdeliver. While contracts and quotes are taken that match the work and effort - there is a tendency that these contractors are just trying to get a contract and promise additional work to be done along with the main work. This often results in customer having to pay more than the quoted and contracted amount to get all the work disussed done and on time... There should be better vetting to ensure salespeople are able to deliver what they promose to do and not leave the customer unhappy and helpless due to guilt of trying to save some money but ending up paying more..”

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Posted 2 months ago

“how many of these reviews do you want???? They are not going to get any better. Have lost respect for your company”

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Posted 2 months ago

“Had 3 reply's 2came one had no pictures said he would send some never got them,other one came measured up was there for about 5 minutes said I would get estimate never came,and third said they would phone to make an estimate but never phoned.”

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Posted 2 months ago

“Keeps sending emails cannot unsubscribe”

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Posted 2 months ago

“Of the very few professionals that I contacted no one ever got back with me”

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Posted 3 months ago

Hi, Thanks for your review. I’m very sorry to hear that you didn’t receive a response from the professionals you reached out to. We know how frustrating it is to put effort into a project and not hear back. While we provide the platform to connect you with a service provider through our platform, we rely on individual pros to manage their own availability and communications. We are constantly working on ways to encourage better responsiveness from our members. Please don't hesitate to use our platform again for any future needs; we’d love the chance to provide you with a much better experience next time. We always recommend carrying out your own due diligence and perhaps reaching out to a few more pros to increase your chances of a quick reply. The Bark Team

Posted 2 months ago

“The matching process is good, but I found that companies didnt contact me as they had to pay by credits. This is a shame as it limited the reposnses i got”

Helpful Report

Posted 3 months ago

Hi Susan, Thank you for sharing your feedback. We’re glad to hear that you found the matching process effective. We understand your concern about companies needing to use credits to contact you, which can limit responses. This system is in place to ensure professionals are serious about the leads they pursue, but we appreciate your input and will share it with our team as we continue to improve the platform. If you’d like guidance on getting the most from your requests, please contact us at team@bark.com and we’ll be happy to assist. The Bark Team

Posted 3 months ago

“Didn’t even turn up was supposed to come 11am rang him said he would get some out to see me and would ring me back still waiting for the call😡”

Helpful Report

Posted 3 months ago

Hi Tina, We’re really sorry to hear about your experience. It sounds very frustrating that the professional didn’t turn up or follow through with their call. As Bark connects customers with independent professionals, we don’t control their schedules, but we want to help you address this issue. Please contact our team directly at team@bark.com with the details of the booking and the professional involved, and we’ll do our best to assist you. The Bark Team

Posted 3 months ago

“Disgusting excuse for expertise, everyone that you recommended were alcoholic, drug abusing con men!!!!!”

Helpful Report

Posted 3 months ago

Hi Margaret, We’re really sorry to hear about your experience and understand how upsetting this must be. Bark connects customers with independent professionals, and we carry out automated checks to help maintain quality, but we cannot control the personal behaviour of every individual. We take concerns like this seriously and would like to investigate your case further. Please contact our team directly at team@bark.com with the details of the professionals you were connected with, and we’ll do our best to assist you. The Bark Team

Posted 3 months ago

“Keep emailing me and no way to unsubscribe”

Helpful Report

Posted 3 months ago

Hi Ronan, Thank you for your feedback. We’re sorry for the inconvenience caused by receiving repeated emails. You should be able to manage your notifications and unsubscribe from emails in your account settings. If you’re still having trouble, please contact our team directly at team@bark.com and we’ll make sure your email preferences are updated. The Bark Team

Posted 3 months ago

“No response, waste of time”

Helpful Report

Posted 3 months ago

Hi Misael, We’re sorry to hear that you didn’t receive a response and that your experience felt like a waste of time. Response rates can vary depending on the availability of professionals and their current workload. If you’d like, our team can help review your request and provide guidance on connecting with available professionals in your area. Please contact us directly at team@bark.com and we’ll be happy to assist. The Bark Team

Posted 3 months ago

“he turn up at 10,,then said i only work till 4,,put up 4 poster bed,,,ad said to put up cctv and pictures,,NOT DONE,said he would take old sette away like base of bed both items put around the side of my bungalow first quote was £150 then £20 to take stuff to tip not done,,,,he said he would come back tomorrow and hang pictures up DIDNT TURN UP,,,also took £170 cash in hand.just for putting up 4 poster bed. £20 rubbish tip money.”

Helpful Report

Posted 3 months ago

Hi there, We’re really sorry to hear about your experience. It sounds like the service you received fell far short of what was agreed, and we understand how frustrating this must be, especially after paying cash upfront. As Bark connects customers with independent professionals, payments and agreements are handled directly between you and the professional. However, we want to help you address this situation. Please contact our team directly at team@bark.com with the details of the booking and the professional involved, and we’ll do our best to assist you in resolving this issue. The Bark Team

Posted 3 months ago

“the guy who came to do my roo f has done a bad job still leaking took cash i not a happy bunny”

Helpful Report

Posted 3 months ago

Hi Pam, We’re really sorry to hear about your experience with the roofing job. We understand how frustrating it must be to pay for work that hasn’t resolved the issue. As Bark connects customers with independent professionals, payments and agreements are handled directly between you and the professional. However, we want to help you get this looked into. Please contact our team directly at team@bark.com with the details of the booking and the professional, and we’ll do our best to support you in resolving the situation. The Bark Team

Posted 3 months ago

“very poor responses to my inquiry.”

Helpful Report

Posted 3 months ago

Hi Bob, Thank you for your feedback, and I’m sorry to hear the responses to your inquiry were poor. We understand how important it is to get timely and helpful replies when looking for someone to do a job. Response times can vary depending on professional availability, but we’re always working to improve the experience on Bark.com. If you’d like us to check this further, please contact team@bark.com . The Bark Team

Posted 3 months ago

“Need to check your roofers knows the job.”

Helpful Report

Posted 3 months ago

Hi Bhasker, Thank you for your feedback. We’re sorry to hear you may have concerns about the roofer’s work. All professionals on Bark.com are independent, so we always recommend checking reviews, qualifications and discussing the job in detail before going ahead. If there’s a specific issue you’d like us to look into, please contact team@bark.com and we’ll be happy to help. The Bark Team

Posted 3 months ago

“Unfortunately the quote we got was far too high in relation to the work that needed doing. Very disappointed”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your feedback, and we’re sorry to hear you were disappointed with the quote you received. We understand how frustrating it can be when pricing doesn’t match expectations. Quotes are set independently by the professionals, and costs can vary depending on their experience, availability and how they assess the work involved. You’re always free to compare multiple quotes to find one that best suits your budget. If you’d like us to look into anything further, please feel free to contact team@bark.com . Thank you for using Bark.com. The Bark Team

Posted 3 months ago

“I was out of town and shen I came back you threw me out. I was very interested in hiring someone. It stinks you didn’t give me a chance to use Bark. Please change your policy on accounts. Thank you.”

Helpful Report

Posted 3 months ago

Hi Nan, Thank you for your feedback, and we’re really sorry to hear about your experience. We understand how frustrating it must have felt to come back ready to hire someone and find you couldn’t access your account. Account restrictions can sometimes happen automatically for security reasons, but we definitely want to give you the chance to use the platform as intended. Please reach out to team@bark.com so we can look into your specific case and help get this resolved for you. Thank you for sharing your thoughts about the policy — feedback like this genuinely helps us improve. The Bark Team

Posted 3 months ago

“I booked Silvy Creative as a wedding photographer. He said deposit was refundable. After I paid his deposit he stopped responding so I canceled the booking and now he won’t reply about refunding me or respond at all.”

Helpful Report

Posted 3 months ago

Hi Jodey, I’m really sorry to hear this — that’s understandably very upsetting. Silvy Creative is an independent professional on Bark (online marketplace), so we can’t directly enforce refunds. Please email the full details to team@bark.com and our team will investigate and look into this as urgently as possible. We want to help you get this resolved.

Posted 3 months ago

“You connected me with a fraud business. They stole 700 dollars from me and never provide me a service.”

Helpful Report

Posted 3 months ago

Hi Manuel, I’m really sorry to hear that — that’s a very serious and upsetting experience, and I understand why you feel let down. We take safety and trust on Bark (online marketplace) very seriously. Please email the full details of what happened to team@bark.com so our team can investigate this urgently and look into the professional involved. We truly want to help resolve this with you.

Posted 3 months ago

Bark.com is rated 4.7 based on 6,700 reviews