Bark.com Reviews

Name: Bark.com
Rating: 4.67

4.7 Rating 6,602 Reviews

94 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.7

Based on 6,602 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 12th September 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was out of town and shen I came back you threw me out. I was very interested in hiring someone. It stinks you didn’t give me a chance to use Bark. Please change your policy on accounts. Thank you.”

Helpful Report

Posted 2 months ago

Hi Nan, Thank you for your feedback, and we’re really sorry to hear about your experience. We understand how frustrating it must have felt to come back ready to hire someone and find you couldn’t access your account. Account restrictions can sometimes happen automatically for security reasons, but we definitely want to give you the chance to use the platform as intended. Please reach out to team@bark.com so we can look into your specific case and help get this resolved for you. Thank you for sharing your thoughts about the policy — feedback like this genuinely helps us improve. The Bark Team

Posted 1 month ago

“I booked Silvy Creative as a wedding photographer. He said deposit was refundable. After I paid his deposit he stopped responding so I canceled the booking and now he won’t reply about refunding me or respond at all.”

Helpful Report

Posted 2 months ago

Hi Jodey, I’m really sorry to hear this — that’s understandably very upsetting. Silvy Creative is an independent professional on Bark (online marketplace), so we can’t directly enforce refunds. Please email the full details to team@bark.com and our team will investigate and look into this as urgently as possible. We want to help you get this resolved.

Posted 1 month ago

“You connected me with a fraud business. They stole 700 dollars from me and never provide me a service.”

Helpful Report

Posted 2 months ago

Hi Manuel, I’m really sorry to hear that — that’s a very serious and upsetting experience, and I understand why you feel let down. We take safety and trust on Bark (online marketplace) very seriously. Please email the full details of what happened to team@bark.com so our team can investigate this urgently and look into the professional involved. We truly want to help resolve this with you.

Posted 1 month ago

“No response from a Tattoo artist, I am asking for a quote please”

Helpful Report

Posted 2 months ago

Hi Emmanouil, Sorry you didn’t receive a response — that’s not the experience we want on Bark (online marketplace). Response times depend on professionals’ availability, but if you’re still looking, you can place another request on bark.com and more professionals will be notified.

Posted 1 month ago

“Not helpfull”

Helpful Report

Posted 2 months ago

Hi Santosh, Sorry to hear that — we aim to make the experience helpful for everyone, so it’s disappointing to know it didn’t work well for you. If there’s anything specific that went wrong, feel free to reach out to team@bark.com

Posted 1 month ago

“Write after I wrote a request, I ended up with random people messaging me on my personal phone... they felt like scams. Not through the Bark app. I didn't reply to any of them, as I had no idea if they were legit or not.”

Helpful Report

Posted 2 months ago

Hi Tischaria, Thanks for sharing this — we understand why that would feel uncomfortable. When you submit a request on Bark, your details are shared with professionals who choose to purchase your lead so they can contact you directly. That contact can happen by phone, text, or email — not just through the app. That said, professionals should always clearly identify themselves and reference your request. If any messages felt suspicious, please forward the details to team@bark.com and we’ll investigate right away. Your safety is important to us, and we’ll happily look into this for you.

Posted 1 month ago

“Does what it states but pesters for review and when you write one it tries to make you register at another site to submit. No unsubscribe available, altering preferences produces bad page.”

Helpful Report

Posted 2 months ago

Hi David, Thanks for the honest feedback — we appreciate you flagging this. Sorry to hear the review prompts felt excessive and that you ran into issues when trying to manage your preferences. That’s not the experience we want for anyone. There is an unsubscribe option, so if that page isn’t loading properly, that’s something we’d definitely want to investigate. Please email team@bark.com and we’ll sort this out for you directly, including stopping any unwanted emails and looking into the page error you mentioned.

Posted 1 month ago

“The reason I have given this verdict was the proposed matches were too far away from my home and only two responded to my requests One was meant to come and visit to do an assessment and provide a quote they did not turn up. The second asked for more information which was given and there was no further response”

Helpful Report

Posted 2 months ago

Hi Sharon, I’m sorry to hear about your experience and understand how frustrating it must be when professionals don’t respond or fail to attend an appointment. Bark connects you with local providers, but we can’t control their actions once they’ve been contacted. If you’d like, you can submit a new request on Bark.com specifying your location and requirements so more suitable professionals can review it and provide quotes. The Bark Team

Posted 2 months ago

“The lawyer that contacted me ghosted me after I told him about my case”

Helpful Report

Posted 2 months ago

Hi, I’m sorry to hear about your experience. Bark connects you with local professionals, but we don’t control their responses once they’ve been contacted. If a lawyer didn’t follow up, you can submit a new request on Bark.com to get quotes from other professionals who may be available to assist with your case. The Bark Team

Posted 2 months ago

“You need to ensure that your builders have the relevant certificates to certify their own work - issues arise after work is completed. Will not be using bark again.”

Helpful Report

Posted 2 months ago

Hi William, we’re sorry to hear about your experience and understand your concerns. We always encourage professionals to have the necessary certifications, but we also recommend confirming qualifications before hiring. Please reach out to team@bark.com if you’d like us to review this situation further. The Bark Team

Posted 2 months ago

“We were contacted by a company who asked for our address which I gave them and I have since written to them three times to ask if they want the work - NO REPLY! I have already told you this but not had a reply! LN Anton.”

Helpful Report

Posted 2 months ago

Hi Lorne, we’re sorry to hear about your experience. We understand how frustrating it is when a professional doesn’t respond after you’ve provided your details. Please reach out directly to team@bark.com with the information so our team can review this and follow up where possible. The Bark Team

Posted 2 months ago

“Get ready to be absolutely pestered by emails. Signed up just over 2 weeks ago and since then have received 32 emails. The majority of them begging me to leave a review. Website was fine, but very basic and didn't offer enough variety. For example I was looking for a Comedian / MC. The closest category for this is Wedding Entertainers, which seems to only consist of magicians as that's the only people who contacted me. All in all, didn't find anyone close to who I was looking for and instead ended up getting frustrated about being spammed with emails. Even after closing the 'case' I am still getting daily emails. I have now unsubscribed.”

Helpful Report

Posted 2 months ago

Hi Chris, We’re sorry to hear about your experience and the frustration caused by the emails. We aim to connect users with the right professionals, but we understand how repeated messages can feel overwhelming. Regarding categories, we’re always working to improve how services are organized to better match requests with the right professionals. We appreciate your feedback and will review it as part of ongoing improvements. If you continue to have issues with emails or unsubscribing, please contact team@bark.com so we can make sure your preferences are updated. The Bark Team

Posted 2 months ago

“The person you got to contact me has robbed me of £2500.”

Helpful Report

Posted 2 months ago

Hi Alison, We’re very sorry to hear about this situation and understand how upsetting it must be. Bark ensures that all leads come from genuine customer requests, but we cannot control the actions of individual professionals once contact is made. Please contact us immediately at team@bark.com using the email linked to your Bark account with full details of the transaction and the professional involved. Our team will review the situation and advise you on the next steps, including reporting options to the relevant authorities. The Bark Team

Posted 2 months ago

“No guarantee against damage and poor workmanship of Euroseal Roofing. This company caused flooding inside our home, used the wrong sized slates, initially charged £4.5k for a small section of roof repair, paid £3k. Still have leaking roof around chimney causing water damage to our bathroom. Company email not working. No calls returned. DO NOT RECOMMEND BARK.”

Helpful Report

Posted 3 months ago

Hi Rosemarie, I’m really sorry to hear about your experience — that sounds very frustrating and concerning. Bark connects you with independent professionals, but we don’t carry out the work ourselves and can’t control how individual companies operate. We strongly recommend reporting any issues directly to the professional and documenting all communications. If you’d like, you can also contact us at team@bark.com using the email linked to your Bark account with the details, so our team can review your case and provide guidance on next steps. The Bark Team

Posted 3 months ago

“Man and Van were a total sham! Slowed everything down, broke my tele and then threatened me after!!!”

Helpful Report

Posted 3 months ago

Hi Paul, I’m really sorry to hear about this experience — that sounds completely unacceptable and very upsetting. Bark connects you with independent professionals, but we take reports like this seriously. Please contact us immediately at team@bark.com using the email linked to your Bark account with all the details, so our team can investigate and advise on next steps. The Bark Team

Posted 3 months ago

“totally disappointed please don't email me anymore”

Helpful Report

Posted 3 months ago

Hi Claude, I’m really sorry to hear you’re disappointed. We understand, and we don’t want to cause any further frustration. Please contact us at team@bark.com using the email linked to your Bark account, and our team will make sure emails are stopped for you. The Bark Team

Posted 3 months ago

“Send con people taking your money and not doing the job.”

Helpful Report

Posted 3 months ago

Hi Karen, I’m really sorry to hear about your concerns — that sounds upsetting. Bark connects customers with independent professionals, but we don’t take payment for the work or carry it out ourselves. That said, we do take reports like this seriously and want to look into it. Please contact us at team@bark.com using the email linked to your Bark account and share the details, so our team can review what happened and advise on next steps. The Bark Team

Posted 3 months ago

“Didn't not like getting phone calls during grieving time”

Helpful Report

Posted 3 months ago

Hi Barbara, I’m really sorry to hear this, and my sincere condolences for what you’re going through. We understand how upsetting it can be to receive calls at such a difficult time. If you’d like us to stop or limit contact, please reach out to team@bark.com using the email linked to your Bark account, and our team can help prevent any further calls. The Bark Team

Posted 3 months ago

“I have been looking for martial arts classes but couldn’t find one one of customer service person contact me she said she will find soon but still waiting for her response”

Helpful Report

Posted 3 months ago

Hi Jaju, Thanks for letting us know we’re sorry to hear you’re still waiting for an update. We understand how frustrating that can be. Please reach out to team@bark.com using the email linked to your Bark account, and our team will check on this for you and follow up. The Bark Team

Posted 3 months ago

“Please stop Emails”

Helpful Report

Posted 3 months ago

Hi Chris, I’m sorry about that. You can stop emails by using the unsubscribe link at the bottom of any Bark email you’ve received. If you’re still having trouble or would like the team to take care of this for you, please contact team@bark.com using the email linked to your Bark account, and they’ll help stop the emails for you. The Bark Team

Posted 3 months ago

Bark.com is rated 4.7 based on 6,602 reviews