Bark.com Reviews

Name: Bark.com
Rating: 4.83

4.8 Rating 5,471 Reviews

98 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.8

Based on 5,471 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 28th April 2024

Russell

Bark.com 5 star review on 13th February 2024

Jeannie

Bark.com 5 star review on 18th November 2023

Felicitybiss

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good fast response!!”

Helpful Report

Posted 4 years ago

Hi there, Thanks for your review, It's great to hear that we could connect you with a professional so quickly! Kind regards, The Bark Team

Posted 4 years ago

“Hi, didn’t respond to all the people whose details you gave me for fencing services. Was annoyed that one emailed me with abusive comment because I didn’t reply. Did not use any of the details you gave me for fencing services. I am quite annoyed that these people are charged £10 from your company for getting my details. I was unaware of this and will not be using your service again to be insulted. Can you please email these people and let them know that I am sorry but was unaware of the £10 charge and I would like them to be refunded this sum of money.”

Helpful Report

Posted 4 years ago

Hi Tina, We're sorry to hear that you had a poor experience with a professional found on our site. Please email us at team@bark.com with the details of the company and we can then flag this company with management. We work similarly to the Yellow Pages and so our role is merely to connect service providers with those seeking services. Professionals pay to use our site and for the opportunity to market themselves, but we make it clear that there are multiple professionals responding to each request and so there is no excuse for this professionals' behaviour. If we can help any further, let us know. Kind regards, The Bark Team

Posted 4 years ago

“Would not use again”

Helpful Report

Posted 4 years ago

Hi there John, We're very sorry to hear that you have not found our platfrom useful. If we can help, please do email us at team@bark.com. Kind regards, The Bark Team

Posted 4 years ago

““Pros” available generally not very good. No monitoring of standards so not guarantee that people who contact are legitimate. Better to use Trusted Trader etc. When you contact them regarding a trader you get no response”

Helpful Report

Posted 4 years ago

Hi there, We're very sorry to hear that you have not found our platform useful. We can assure you that the overwhelming majority of customers experiences on Bark are positive. We do not claim to vet any tradespeople who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals. Kind regards, The Bark Team

Posted 4 years ago

“The system works well but the possible workers were totally unsuitable”

Helpful Report

Posted 4 years ago

Hi Lin, We're sorry to hear that you did not find our site useful. The overwhelming majority of customers experiences on Bark are positive. We do not claim to vet any tradespeople who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals. If we can help at all, please email us at team@bark.com. Kind regards, The Bark Team

Posted 4 years ago

“I didn’t make a purchase”

Helpful Report

Posted 4 years ago

Hi there, Thanks for your review, We're sorry to hear that you did not end up hiring anyone. If you are looking for a service provider again in future just login to your Bark.com account. Kind regards, The Bark Team

Posted 4 years ago

Bark.com is rated 4.8 based on 5,471 reviews