Bark.com Reviews

Name: Bark.com
Rating: 4.79

4.8 Rating 5,781 Reviews

97 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.8

Based on 5,781 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 30th January 2025

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only contacted by one contractor via Bark. Explained requirement and no further contact”

Helpful Report

Posted 6 months ago

Hi David, Sorry to hear you haven't had enough responses. Requests can have up to 5 responses and so feel free to log into your account to contact other professionals or place a new request with additional details to attract more responses. Kind regards The Bark Team

Posted 6 months ago

“Unfortunately the tradesman you matched with me kept canceling so the work never got done!”

Helpful Report

Posted 6 months ago

Hi Jo, We're sorry to hear about your experience, and we understand how frustrating it must be when a professional cancels repeatedly. This is certainly not the level of service we aim to provide. We would love to help resolve this situation for you. Please feel free to get in touch with us directly so we can investigate further and assist in finding another professional who can complete your work. Thank you for your feedback, and we hope to make things right for you. Best regards, The Bark Team

Posted 6 months ago

“One call out of five !”

Helpful Report

Posted 7 months ago

Hi Brian, I hope you’re doing well! Thank you for your feedback. I’m sorry to hear that you haven’t been getting the responses you were hoping for. We understand how important it is to connect with the right professionals. If you'd like, we can help you refine your lead settings to ensure you're receiving the most relevant and responsive leads. You can always contact us at team@bark.com for assistance with any concerns or to make adjustments. The Bark Team

Posted 6 months ago

“I keep telling you i donot have a cell phone”

Helpful Report

Posted 7 months ago

Hi John, Thank you for your message. We understand your situation, but we always require a contact number when placing a request so that our professionals can reach out to you directly. If you have an alternative method of contact, please let us know, and we can assist you further. If you have any questions or need assistance, feel free to reach out at team@bark.com. Thank you, The Bark Team

Posted 7 months ago

“To expensive £180 up front and £20 per month Am a pensioner ot made of money. Valwilliamson1947@gmail.com”

Helpful Report

Posted 8 months ago

Hi Valerie, Thank you for your feedback. We understand that cost is a crucial factor. If the quote feels too high, we encourage you to explore more quotes from other professionals on Bark. There may be options better suited to your budget, and we’re here to help you find the right fit! Best regards, The Bark Team

Posted 8 months ago

“VERY AWFUL EXPERIENCE.”

Helpful Report

Posted 8 months ago

“The moment I posted a job on their site, I had a lot of cold calls from people - it seems like the number you give them is displayed publicly for anyone to take and cold call you, rather than you being able to use their service. It must be a terrible option for them as well, as this must mean that the transactions are happening off platform. There is also no way to close down your account or remove your phone number if you don't want to be contacted.”

Helpful Report

Posted 8 months ago

Hi Lk, Thank you for your feedback. We understand your concerns regarding the volume of cold calls and the visibility of your contact information. We take your privacy seriously and aim to connect you with professionals who can meet your needs. If you'd like to discuss this further or have specific questions about your account, please reach out to us directly at team@bark.com. We're here to help! Kind regards, The Bark Team team@bark.com

Posted 8 months ago

“I wanted some information about selecting a personal trainer. Immediately upon signing up for the app, I was bombarded by multiple people … within 3 minutes! I’m not sure why they need to contact me, when it should be the other way around.”

Helpful Report

Posted 8 months ago

Hi Tricia, Thank you for your feedback! We understand that receiving multiple contacts so quickly can be overwhelming. Our platform is designed to connect you with professionals who can help meet your needs, but we appreciate your suggestion regarding communication preferences. If you have any further questions or need assistance, please don’t hesitate to reach out. Kind regards, The Bark Team team@bark.com

Posted 8 months ago

“Unsuccessful”

Helpful Report

Posted 8 months ago

Hi Kay, Thank you for your feedback. We’re sorry to hear that your experience wasn’t successful. If you have any specific concerns or need assistance, please feel free to reach out to us directly. Kind regards, The Bark Team team@bark.com

Posted 8 months ago

“Referred a landscaper to remove tree stumps and some weeding from my 87 year old mother's garden. They charged an eye watering fee for one afternoon/evening work. Covered the weeds and bark covered rosebeds with topsoil. Left heavy garden furnishings scattered. Left in dark and have failed to answer the phone subsequently. This has shattered my mothers confidence and left her disillusioned with internet sales organisations. Her garden is her pride and pleasure. Such an unfortunate experience for a lovely lady”

Helpful Report

Posted 8 months ago

Hi Derek, I’m truly sorry to hear about your mother’s experience. It's disappointing when a service does not meet expectations, especially in such a personal setting. We take feedback like yours seriously, as it helps us improve our platform and ensure quality service from our professionals. Please email us at team@bark.com with more details so we can investigate this matter and support you further. Kind regards, The Bark Team

Posted 8 months ago

“the professional i found in here had very poor skills for roof repair cost few hundred and still leaking contacted the people who did it they just don't care. pricey and useless. the people is Premium Home Improvements. they clearly deleted their profiles so i can't put review on them.”

Helpful Report

Posted 8 months ago

“Please see my e-mail explaining the situation.”

Helpful Report

Posted 8 months ago

“Very Good Service A Joiner came out to give a quote within the week Great Work”

Helpful Report

Posted 1 year ago

Hi Ian, It's great to hear that we could help you with your search. As you seem to have had a positive experience using our platform, we would appreciate it if you could reconsider the star rating you have left us. Kind regards, The Bark Team

Posted 1 year ago

“No receipt for work carried out”

Helpful Report

Posted 1 year ago

“They are using review gate , If you leave bad review they won't take you to reviews.io lol, Anyways don't waste your money most of the leads are dead , each lead is sold upto 5 ppl and people hardly pickup phone etc , honestly I would rather pay google and get leads myself rather than paying high prices to bark and get nothing in return ...”

Helpful Report

Posted 1 year ago

Hi there, We're very sorry to hear that you haven't had a positive experience using our platform. We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone. We would be happy to help you make the most of our platform and achieve conversion with us - please email us at team@bark.com. Kind regards, The Bark Team

Posted 1 year ago

“I had a response within an hour of posting my request and the work was done efficiently 3 days later.”

Helpful Report

Posted 2 years ago

Hi there, It's great to hear that we could help you with your search. As you seem to have had a positive experience using our platform, we would appreciate it if you could reconsider the star rating you have left us. Kind regards, The Bark Team

Posted 2 years ago

“I have had no contact from any of my options. Very poor.”

Helpful Report

Posted 2 years ago

Hi there Roger, We're sorry to hear you've not had any responses to your request. This is very uncommon but, unfortunately, does happen from time to time. Generally, requests that have a significant amount of detail get the best responses. If you're willing to give us some additional details about exactly what you're looking for, we'll happily update and re-submit your request for you. Just email us directly at team@bark.com as we are always happy to help! Kind regards, The Bark Team.

Posted 2 years ago

“Had one person who responded and was way over price”

Helpful Report

Posted 2 years ago

Hi there Pam, Sorry to hear you didn't get as many responses to your request as needed and that you weren't happy with the quote the professional had offered. We do aim to get each request 2 - 5 responses however unfortunately there aren't always this many professionals available at any one time to quote. It would be up to the professional to quote you based on the job. You are entitled to deny the quote if this is too high. You can try placing the request again to see if you get more responses and the quote you want - we would advise adding as much detail as possible to furnish the professionals with the information they need before responding to you. Kind regards, The Bark Team

Posted 2 years ago

“I am very pleased with the person who came forwards.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for your review. It's great to hear that we could help connect you with a professional through the platform. Kind regards, The Bark Team

Posted 2 years ago

“No body answers my call”

Helpful Report

Posted 2 years ago

Hi Mahmud, Sorry to hear this. If you email team@bark.com directly with any questions, we'd be happy to help! Kind regards, The Bark Team

Posted 2 years ago

Bark.com is rated 4.8 based on 5,781 reviews