Bark.com Reviews

4.7 Rating 6,376 Reviews

95 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.7

Based on 6,376 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 12th September 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Bad dont even know what am writing a review for ad they wont stop emailing me”

Helpful Report

Posted 4 months ago

Hi Kirsty, Thanks for your feedback. We’re sorry to hear about the confusion and frustration with the emails. We send follow-ups to keep you informed, but you can adjust your notification settings to better suit your preferences. If you’d like help with this, please reach out to us at team@bark.com . The Bark Team

Posted 4 months ago

“You send out way to many emails..... Every day I get multiple emails from you guys, that is not relevant. Please stop this, as it is very annoying.”

Helpful Report

Posted 5 months ago

Hi Rene, Thank you for your feedback. We understand how too many emails can become frustrating. You can adjust your communication preferences in your Bark.com account, or if you’d like, please contact us at team@bark.com and we’ll be happy to update them for you. The Bark Team

Posted 5 months ago

“i will never use bark again”

Helpful Report

Posted 5 months ago

Hi Robert, Thank you for sharing your feedback. We take experiences like yours very seriously and would like to understand more about what went wrong. Please contact us at team@bark.com so we can review your case and try to make things right. The Bark Team

Posted 5 months ago

“Ive sent 2 emails to request a call back about process a visa but I've had no response”

Helpful Report

Posted 5 months ago

Hi Neil, Thank you for your feedback. We’re sorry to hear you haven’t received a response regarding your visa inquiry. Please reach out directly to our team at team@bark.com so we can assist you promptly. The Bark Team

Posted 5 months ago

“Golden Dragon renovations is a joke. They didn't pay the sab contactor.”

Helpful Report

Posted 5 months ago

Hi Steve, Thank you for your feedback. We’re sorry to hear about your experience with Golden Dragon Renovations. While Bark connects customers with professionals, we cannot control their payment practices. We recommend reporting any issues directly to the relevant authorities or seeking alternative professionals through Bark. For further assistance, you can reach out to us at team@bark.com . The Bark Team

Posted 5 months ago

“Last year I had some Irish chap call me with regards to some fence posts being erected. Cost me £300 for a couple of wooden posts couldn't see the work as it was on my neighbours side, but looking over it was awful workmanship. Plus using my toilet is not what I want a young Irish boy with them. Also he had the cheek to get on my roof and start telling me it needed to be done, I never asked him. Saying it will cost £13,000 then £11.000. One big con. I got it done for £1300. By a reputable company. I tried this year for my patio. But I'm coming off it. Anyone can use bark. Think I will stick to recommendations from friends.”

Helpful Report

Posted 5 months ago

Hi Sharon, Thank you for sharing your feedback. We’re sorry to hear about your negative experience with a professional last year. While Bark connects customers with professionals, we cannot control how each individual operates once contacted. We understand that trust and quality are important, and many users find value in using Bark alongside personal recommendations. If you’d like to discuss this further or explore how we can support you in finding reliable professionals, please reach out to us at team@bark.com . The Bark Team

Posted 5 months ago

“The only plumber who responded withdrew when I mentined 'Heat Pump.' So much missed opportunity here, do they not know that gas boilers are going to be banned?”

Helpful Report

Posted 5 months ago

Hi Austin, Thank you for your feedback. We understand your frustration with unresponsive professionals, especially regarding heat pump installations. While we connect customers with relevant professionals, we cannot control their specialties or availability. We recommend reaching out to other qualified professionals on Bark to find someone experienced with heat pumps. For further assistance, feel free to contact us at team@bark.com . The Bark Team

Posted 5 months ago

“Had two people contact me and didn’t turn up”

Helpful Report

Posted 5 months ago

Hi Julie, Thank you for your feedback. We’re sorry to hear that the professionals didn’t turn up. Please contact us at team@bark.com so we can review your case and assist further. The Bark Team

Posted 5 months ago

“I used Richard Hunter and KalvinBennett both rogues.Kalvin charged me £45,000 for a reroof which I later on getting other estimates should have been about £15,000 at the most as it was a difficult access. I asked a reputable roofer to check it was safe -he said no l”

Helpful Report

Posted 5 months ago

Hi, Thank you for sharing your experience. We’re very sorry to hear about this situation. While Bark doesn’t directly employ or manage the professionals on our platform, we take reports like this seriously. Please contact us at team@bark.com with the details so we can investigate and assist you further. The Bark Team

Posted 5 months ago

“I was scammed by Steven Granado for $400. He never captured even 1 photo of my Fiancee. I was in touch on phone when she went out shopping “supposedly “and he couldn’t tell me the shop she went to. She brought me a receipt. Will never use Bark ever”

Helpful Report

Posted 5 months ago

Hi Godfrey, I’m really sorry to hear about your experience. We aren’t a scam, but we can’t control if a professional is unresponsive or behaves dishonestly. However, we have a policy depending on the case and are keen to resolve any issue for our users. Please contact team@bark.com directly with the details so we can investigate this matter promptly. The Bark Team

Posted 5 months ago

“I think you should not include cleaning windows in you service because you don’t have any idea how to clean them. My windows are more dirty now than before. I need you to refund me the amount I paid for cleaning the windows.”

Helpful Report

Posted 5 months ago

Hi Salma, We’re sorry to hear you’re unhappy with the window cleaning service. Bark connects you with professionals, but we don’t provide the service ourselves and cannot guarantee the quality of individual tradespeople. If you’d like - please contact us at team@bark.com with the details. We’re keen to help resolve this for you. The Bark Team

Posted 5 months ago

“What a joke never showed”

Helpful Report

Posted 5 months ago

Hi Ric, Sorry to hear this. Please place a request on bark.com so we can help connect you with reliable professionals. The Bark Team

Posted 5 months ago

“Didn’t like them”

Helpful Report

Posted 5 months ago

Hi Richard, Thanks for your feedback. If you’d like, you can place a new request on bark.com to find a better match. The Bark Team

Posted 5 months ago

“Contacted several mobile dog groomers in my zip code ..was getting calls from different states .this only after giving alot of personal ingormation in afdition the ones in my area wanted $250-275 to groom my husky rediculous!! Having it done by PetSmart for $90 !!!”

Helpful Report

Posted 6 months ago

Hi Larry, Thanks for your feedback. We recommend placing a new request on bark.com to connect with local groomers in your area. The Bark Team

Posted 5 months ago

“No responses. No messaging platform. Honestly worthless”

Helpful Report

Posted 6 months ago

Hi Tom, Sorry to hear that. You can place a request on bark.com to connect with local pros directly. The Bark Team

Posted 5 months ago

“same bookkeepers whenever i search different state”

Helpful Report

Posted 6 months ago

Hi, Thanks for sharing your feedback. We’re sorry to hear that you're seeing the same bookkeepers listed across different states. Our platform aims to connect you with professionals relevant to your location and service needs, so this isn’t the experience we want for our users. Please reach out to us at team@bark.com with more details about your searches (such as the locations and services you were looking for), and we’ll be happy to look into this for you. The Bark Team

Posted 6 months ago

“Hopeless company to deal with, would not recommend them, they didn’t t take any of the material away”

Helpful Report

Posted 6 months ago

Hi Colin, Thank you for your feedback, and we're sorry to hear about your experience. It sounds like your concern may be with a professional you connected with through our platform rather than Bark directly. While we help customers find local service providers, each professional operates independently and is responsible for their own service delivery. That said, we take concerns like this seriously. Please reach out to us at team@bark.com with the details of what happened, and we’ll be happy to look into this further for you. The Bark Team

Posted 6 months ago

“No one gets back to me. Had contractors come out, say they're going to send a quote and Ive received nothing.”

Helpful Report

Posted 7 months ago

Hi Sheena, Thanks for your feedback, and we're really sorry to hear about your experience. While we do our best to connect users with reliable professionals, we understand how frustrating it can be when you're left waiting for a quote. We’ll take this onboard as part of our ongoing efforts to improve the reliability and responsiveness of the professionals on our platform. If you’d like us to help find you new pros or follow up on any specific cases, please feel free to contact us directly at team@bark.com – we’re here to help. The Bark Team

Posted 7 months ago

“I managed to hire the worst gardeners from Bark. Based on their previous reviews (I suspect some are fake), they seemed okay. I learnt the hard way that these guys were complete cowboys. They didn't fulfil the contract, they didn't return after arranging two separate days and then sent me intimidating messages. Bark couldn't support me and sent the company a warning! Be aware that they are still on the site!”

Helpful Report

Posted 7 months ago

Hi Gareth, Thanks for taking the time to share your experience, and we're truly sorry to hear about the issues you've faced with the gardener you hired through our platform. We take reports like this very seriously. While we strive to host reliable professionals and encourage genuine reviews, we understand your concern and regret that the service you received didn’t meet expectations. When complaints are raised, we investigate the situation and issue appropriate warnings or further actions based on our findings — but we acknowledge that more can always be done. We’d really like the opportunity to look into this further. Please email us at team@bark.com with the details of the professional you dealt with, along with any relevant evidence, so we can take a deeper look and assess any further steps needed. Thanks again for bringing this to our attention. The Bark Team

Posted 7 months ago

“I answer the question saying not interested in remote , only in person training. I keep getting response only for remote.”

Helpful Report

Posted 7 months ago

Hi Patrick, Thanks for your feedback, and we're sorry to hear that you're still receiving responses for remote training after specifying your preference for in-person sessions. We recommend double-checking your lead request details to ensure “in-person” is clearly selected as your preferred option. That said, we understand how frustrating this must be and we’d like to help resolve it. Please contact us at team@bark.com with the details of your request so we can look into it and ensure you're matched with the right professionals. Thanks again for bringing this to our attention. The Bark Team

Posted 7 months ago

Bark.com is rated 4.7 based on 6,376 reviews