Bark.com Reviews

4.6 Rating 6,917 Reviews

92 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.6

Based on 6,917 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 12th September 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never contacted by anyone yet sent a message to review the service I had received”

Helpful Report

Posted 9 months ago

Hi John, Thanks for your review — we’re sorry to hear you hadn’t been contacted by anyone before receiving a review request. That’s definitely not the experience we want for you. Sometimes customers don’t respond as expected, but you should never feel rushed to leave feedback. If you’d like us to check your request and make sure everything is working as it should, please email team@bark.com and we’ll look into it for you. The Bark Team

Posted 9 months ago

“Too expensive”

Helpful Report

Posted 9 months ago

Hi Thomas, Thanks for your review — we hear you, and we understand that pricing can feel high depending on the service you’re looking for. Lead costs vary by demand and location, but we’re always reviewing pricing to keep things as fair as possible. If you’d like us to take a closer look at anything specific, just drop us a message at team@bark.com and we’ll be happy to help. The Bark Team

Posted 9 months ago

“Three contractors contacted me and as of two weeks later, I have not received their quotes. One contractor was a total nut case. One contractor come to visit the site but did not quote and did not communicate. One contractor did not follow up. Net result, for me it was a total waste of time.”

Helpful Report

Posted 9 months ago

Hi Keith, Thanks for sharing this — we’re really sorry to hear you didn’t receive any quotes after being contacted by multiple contractors. That’s understandably frustrating, and the experience you’ve described isn’t the standard we want for anyone using Bark. While each business operates independently, we do take situations like this seriously and can review any professionals involved. If you’d like us to look into it further, please email team@bark.com with their names and any details you have so we can step in. The Bark Team

Posted 9 months ago

“INEVER GOT A RESPONSE FOR AN ACTUAL CATERER-I ENTERED MY INFORMATION MORE THAN ONCE AND ALL I GET ARE THE SAME EMAILS, INTRODUCING ME TO THE SITE-BUT NO RESULTS”

Helpful Report

Posted 9 months ago

Hi Suzie, Thanks for your review — we’re really sorry to hear you didn’t receive any responses from caterers despite submitting your details multiple times. That’s definitely not the experience we want for anyone using Bark. If you reach out to team@bark.com, we can check what happened on your request and help you get connected with suitable professionals. The Bark Team

Posted 9 months ago

“The gardener that was recommended answered fairly quickly and said he would give me a date that evening. It has been 10 days and no response. In the mean time, bark has asked me to review their servises 4 or 5 times. I feel hounded.”

Helpful Report

Posted 9 months ago

Hi Ray, Thanks for sharing your experience — we’re sorry to hear the gardener didn’t follow up, and we completely understand how frustrating repeated review requests can feel. Response times do vary between professionals, but you should never feel chased by notifications. If you’d like us to look into the gardener or adjust the communications you receive, please email team@bark.com and we’ll sort it out. The Bark Team

Posted 9 months ago

“Please call all our contractors you gave my phone number to and tell them to STOP calling me.. this is so annoying and ridiculous the number of phone calls, text messages and emails I’ve gotten in 1 week. Future people do not give Bark your contact information.”

Helpful Report

Posted 9 months ago

Hi David, Thanks for sharing your feedback — we’re sorry to hear how frustrating the volume of calls and messages has been. When a request is submitted, professionals you match with do receive your contact details so they can reach out, but we understand this can feel overwhelming if you weren’t expecting it. If you want to stop further contact, please email team@bark.com and we’ll help you adjust your communication settings and remove your details from any active requests. The Bark Team

Posted 9 months ago

“Harry and Sons cut the tops off the trees as asked. However they have not cleaned up or taken the cuttings. They also took builders ladders a set of 3. Despite phoning numerous times and sending WhatsApp they have not got back to me. Going to the police to report the stolen ladders”

Helpful Report

Posted 9 months ago

Hi Philippa, Thanks for sharing your experience — we’re really sorry to hear what happened. What you’ve described is incredibly concerning, and we understand how upsetting and unacceptable this must be. We want to help make sure this is investigated properly. Please email team@bark.com with the details so our specialist team can look into the provider involved and take appropriate action. The Bark Team

Posted 9 months ago

“Not bark but the companies that use you”

Helpful Report

Posted 10 months ago

Hi Kelly, Thanks for your review — we’re sorry to hear the experience with the companies you connected with wasn’t what you expected. We know how frustrating that can be. While the professionals on Bark operate independently, we always want your experience on the platform to feel reliable and safe. If you can share any details with us at team@bark.com, we can look into this further and offer support. The Bark Team

Posted 10 months ago

“Site is difficult to follow, people contacted didnt respond!I'm not sure what purpose is really. You could enlighten me If I've got it wrong”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your feedback — we’re sorry to hear you found the site difficult to navigate and didn’t receive responses from the professionals you contacted. While we can’t guarantee every pro will reply, we’re always improving our platform to make connecting easier and faster. If you’d like, please email team@bark.com and we’ll be happy to walk you through how to get the best results on Bark. Warm Regards, The Bark Team

Posted 10 months ago

“Xyzhievrtx”

Helpful Report

Posted 10 months ago

“The price to install is way to high.”

Helpful Report

Posted 10 months ago

Hi Daryl, We’re really sorry to hear that no one showed up — that’s certainly not the experience we want for our customers. Please email team@bark.com with the details of your request, and we’ll look into it right away. The Bark Team

Posted 10 months ago

“No good people unqualified out to get a fast buck won't use you again”

Helpful Report

Posted 10 months ago

Hi Lyn, We’re sorry to hear about your experience and understand your frustration. While we do our best to ensure only genuine professionals use our platform, some may not meet expectations. Please email us at team@bark.com with details so we can review this further. The Bark Team

Posted 10 months ago

“One guy came over… didn’t look at the area but gave me an over inflated estimate for work that was not needed. Another guy also came over took a look & also gave an over estimate price for work I wasn’t even sure what he was going to do. I ask him to take pictures of the are so I could see. I also ask for a written estimate of the damages & what work he would be doing. I never got anything & he then would not return my message. I believe your services is a way for scammers to do crappy work that is not needed & then charge over inflated prices. I feel sorry for the elderly & unwise.”

Helpful Report

Posted 10 months ago

Hi there, We’re really sorry to hear about your experience and understand your frustration. While Bark connects customers with independent professionals, we expect all pros to act honestly and transparently. We take reports like this very seriously — please email team@bark.com with the professional’s details so our team can investigate and take appropriate action. The Bark Team

Posted 10 months ago

“never turned up waited all day left several messages no reply”

Helpful Report

Posted 10 months ago

Hi Lynda, Thank you for your feedback - we’re very sorry to hear that the professional didn’t turn up and didn’t respond to your messages. While we can’t control individual professionals’ actions, this is certainly not the experience we hope for our users. Please place a new request on Bark so we can help connect you with reliable professionals. You can start your request here: bark.com The Bark Team

Posted 10 months ago

“The advertising line made it sound like I can find photographers for 78 $900 and did not find nobody close to that person name at all in my area so I did not like this app at all”

Helpful Report

Posted 10 months ago

Hi Dominique, Thank you for sharing your feedback. We’re sorry to hear the pricing expectations didn’t match what you found in your area. Each professional on Bark sets their own rates based on factors like location, experience, and project scope, so prices can vary. We appreciate your input — it helps us make the experience clearer for future users. The Bark Team

Posted 10 months ago

“I have asked to be removed”

Helpful Report

Posted 10 months ago

Hi there, We’re sorry to hear you’d like to be removed. Please email team@bark.com so our support team can process your request and ensure you no longer receive communications. The Bark Team

Posted 10 months ago

“I have given you my ‘report’ - several times - it seems you ignore all replies’ to your request - so …what’s the point ?”

Helpful Report

Posted 10 months ago

Hi V. Hollier, We’re sorry to hear you feel your messages haven’t been acknowledged — that’s certainly not the experience we want for our users. Your feedback matters, and we’d like to look into this for you. Please reach out to team@bark.com so our team can review your previous reports directly. The Bark Team

Posted 10 months ago

“They closed my file while we were in the process of selecting a contractor. Sent way too many emails”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your feedback. We’re sorry to hear your request was closed before you finished selecting a contractor — that’s certainly not ideal. We’ll also share your comments about the email frequency with our team so we can improve future communication. The Bark Team

Posted 10 months ago

“Your online is not user friendly. I am building house in ontario looking for people here and you are sending contact from another province and repeated 3 times and than gave up. You need to have better support for someone who is having on line issues I got tired of dealing with a computer and no resolution”

Helpful Report

Posted 10 months ago

Hi Anu, Thank you for sharing your feedback — I’m really sorry to hear about your experience. It sounds frustrating to receive leads from the wrong province and not get the support you needed while trying to resolve it. Please email team@bark.com so our team can review your account, adjust your location settings, and ensure you’re only matched with professionals in your area. We’ll also pass your feedback to our product team to help improve the online experience. The Bark Team

Posted 10 months ago

“Too many rmails”

Helpful Report

Posted 10 months ago

Hi Anne, I’m really sorry to hear you’ve received too many emails — that’s not the experience we want for you. Please email team@bark.com with the address affected, and we’ll make sure you’re fully unsubscribed from future messages. The Bark Team

Posted 10 months ago

Bark.com is rated 4.6 based on 6,917 reviews