Bark.com Reviews

Name: Bark.com
Rating: 4.68

4.7 Rating 6,534 Reviews

94 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.7

Based on 6,534 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 12th September 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I got immediate responses to my inquiry about services, which was great, but the number was overwhelming, way too many calls, text messages and emails (around 40); I could not get back to everyone. Some way of filtering the responses would be definitely preferred.”

Helpful Report

Posted 11 hours ago

“Not too impressed as I had earlier thought it would be. However, I got what I wanted”

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Posted 4 days ago

Hi Ernie, Thank you for sharing your feedback. We’re glad to hear that, despite not meeting all your expectations, you were still able to get what you wanted. We hope your future experiences with Bark are even smoother and more satisfying. The Bark Team

Posted 2 days ago

“Not very informative for caring companies. thank you paul”

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Posted 5 days ago

Hi Paul, Thank you for your feedback. We’re sorry to hear that your experience didn’t provide the level of information you were hoping for regarding caring companies. If you’d like, our team can help guide you on finding professionals that meet your specific needs. Please contact us at team@bark.com and we’ll be happy to assist. The Bark Team

Posted 2 days ago

“Did not use any recommendations as no pricing was suggested”

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Posted 5 days ago

Hi Roger, Thank you for sharing your feedback. We’re sorry to hear that you weren’t able to use any of the recommendations due to a lack of pricing information. If you’d like, our team can provide guidance on how to request quotes from professionals and ensure you receive clear pricing for your project. Please contact us directly at team@bark.com and we’ll be happy to assist. The Bark Team

Posted 2 days ago

“Found what I was looking for but not the experience I thought it was going to be”

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Posted 6 days ago

Hi there, Thank you for sharing your feedback. We’re glad to hear that you found what you were looking for, but we’re sorry that the experience didn’t meet your expectations. If you’d like, our team can help review your experience and provide tips to make using Bark smoother in the future. Please contact us at team@bark.com and we’ll be happy to assist. The Bark Team

Posted 2 days ago

“Slow response and the only trades person to visit promised to submit a quotation never did. Wasted 2 weeks in getting quotations for work to be carried out,very disappointed.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your feedback, and we’re really sorry to hear about your experience. We understand how frustrating it must have been to wait two weeks and not receive the quotation you were promised. Professionals set their own response times and follow-ups, but that doesn’t make the delay any less disappointing. You’re always welcome to reach out to multiple tradespeople to help avoid delays like this. If you’d like us to look into this further, please contact team@bark.com with more details and we’ll be happy to review it. Thank you for using Bark.com. The Bark Team

Posted 1 week ago

“I think more vetting of traders is needed, otherwise its a telephone free for all. Traders a bit messy.”

Helpful Report

Posted 2 weeks ago

Hi there, Thanks for your feedback — we understand your concern. Professionals on Bark (online marketplace) are required to create genuine business profiles, but we also encourage customers to check reviews, ask questions, and confirm details before hiring, as additional verification can help with confidence. We appreciate you sharing this — it helps us improve 😊

Posted 1 week ago

“I didn't use their services because someone else matched my criteria.”

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Posted 2 weeks ago

Hi Genevieve, That’s completely fine — we’re glad you were able to find someone who matched your criteria. Thanks for considering Bark (online marketplace) 😊

Posted 1 week ago

“Lots "Looked at" the job but only two contacted me...one wanted LOTS of information to be sent to quote and didn't seem interested in viewing the job. The other one came twice quoted the job as two quotes and we have accepted him as the landscaper.”

Helpful Report

Posted 2 weeks ago

Hi Kathi, Thanks for sharing your experience. It’s good to hear you were able to find a landscaper through Bark (online marketplace), though I’m sorry only two professionals reached out. Professionals can choose whether to respond after viewing a request, and sometimes they may ask for more details to provide an accurate quote. We understand that isn’t always ideal. We wish you the best with your landscaping work and appreciate you taking the time to leave a review 😊

Posted 1 week ago

“Persistent requests for ratings is not good”

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Posted 3 weeks ago

Hi Pam, Thanks for the feedback — sorry if the rating requests felt persistent. We try to strike a balance with reminders, but I understand how that can feel frustrating. We’ll take this on board for Bark (online marketplace).

Posted 1 week ago

“They got a few things mixed up and the instructions a bit difficult to understsnd”

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Posted 3 weeks ago

Hi Bruce, Sorry to hear some things got mixed up — that’s not the experience we want on Bark (online marketplace). We also appreciate the feedback about the instructions and will keep working to make things clearer and easier to follow.

Posted 1 week ago

“Looking for a dog sitter however, the people who were matched were unsuitable due to distance and having their own dogs or children”

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Posted 3 weeks ago

Hi Annmariesmith, Thanks for sharing your feedback. Sorry the matches weren’t suitable — I understand how important it is to find the right fit when looking for a dog sitter. Matches on Bark (online marketplace) are based on the information provided in your request, but factors like distance, pets, or family circumstances can sometimes affect suitability. If you try again, you can add more detail to your request to help improve matching.

Posted 1 week ago

“I had some quality people contact me however, i wasnt happy that many people reached out to me on my personal number and whatsapp unsolicted i didnt expect that and wasnt prepared for that”

Helpful Report

Posted 3 weeks ago

Hi Emma, Thanks for your feedback — we’re glad you connected with some quality professionals. When you submit a request, your contact details are shared with professionals who choose to respond, and they may reach out by phone or WhatsApp as well as through the platform. We understand that can feel unexpected if you weren’t prepared for it. If you’d prefer less direct contact, you can adjust your communication preferences — and if you’d like help with that, just email team@bark.com and we’ll sort it for you

Posted 1 week ago

“Not great but hey”

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Posted 3 weeks ago

Hi there, Thanks for your honest feedback — we’re sorry to hear it wasn’t a great experience. If you’d be open to sharing a bit more about what didn’t work for you, we’d really value the chance to improve. You can always reach us at team@bark.com

Posted 1 week ago

“Acceptable”

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Posted 3 weeks ago

Hi Jane, Thanks for your feedback — we appreciate you taking the time to leave a review! If there’s anything we could have done to make your experience better than just acceptable, we’d love to hear it 😊

Posted 1 week ago

“I originally signed into Bark to contact a Homeglow representative because I have a 3-hour cleaning voucher. I requested an explanation of which cleaning services were included. I was shocked to learn that I would be required to pay an aditional $90. Normally, I would have given Bark a 1-star rating; however, I was contacted by C & R Cleaning who addressed some of my concerns, but I have not hired anyone yet.”

Helpful Report

Posted 3 weeks ago

Hi Greg, Thanks for explaining the situation — we understand how that would have been frustrating, especially if unexpected additional costs came up. Just to clarify, Bark and Homeglow operate separately, so pricing and voucher terms are set directly by them. We’d always recommend confirming exactly what’s included before booking to avoid surprises. It’s good to hear that C & R Cleaning reached out and helped address some of your concerns. There’s absolutely no obligation to hire — the goal is simply to give you options. If you’d like us to look into anything further, feel free to contact team@bark.com and we’ll be happy to help.

Posted 1 week ago

“I wanted a windowcleaner ,but a winow cleaner wasn't found ,a windowcleaner for 2 ro 3 houses in our mews trish.”

Helpful Report

Posted 1 month ago

Hi Patricia, I’m sorry to hear you weren’t able to find a window cleaner for your homes. To get quotes from local professionals who can assist with 2–3 houses in your area, please submit a request directly on Bark.com so suitable providers can review it and respond. The Bark Team

Posted 1 month ago

“Man who got in touch for job as gardener was a tree surgeon. I do have trees but i also have a regular young man who trims the trees so no need of that.”

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Posted 1 month ago

Hi Smith, Thank you for your feedback. We’re sorry for any confusion with the professional who got in touch. Bark connects you with local providers based on the services requested, but sometimes professionals may offer related services that don’t exactly match your needs. If you’d like, you can submit a new request on Bark.com specifying exactly the gardening services you need so local professionals can provide accurate quotes. The Bark Team

Posted 1 month ago

“I had a problem getting onto the site and found the one quote to be financially unacceptable”

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Posted 1 month ago

Hi Cheryl, We’re sorry to hear you had trouble accessing the site and that the quote you received wasn’t suitable. We hope you’ll give Bark another try — placing a request can connect you with multiple local professionals who may offer a better fit for your budget. The Bark Team

Posted 1 month ago

“Had used Bark few times before. This time a regular posts was put up for pest control i immediately received a call from a man, upon hearing my voice sounded like Asian he said “I cant help you sorry”. He offended me i called again to confirm what i heard he confirmed he wouldn’t help me. That was most shocking experience from trades man.”

Helpful Report

Posted 1 month ago

Hi Jay, We’re really sorry to hear about this experience — that’s not acceptable, and it’s certainly not the standard we expect from professionals on the platform. We’d like to look into this further, so please contact team@bark.com with the details of what happened and the email linked to your Bark account. Our team will review the situation and take the appropriate action. The Bark Team

Posted 1 month ago

Bark.com is rated 4.7 based on 6,534 reviews