Bark.com Reviews

Name: Bark.com
Rating: 4.70

4.7 Rating 6,376 Reviews

95 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.7

Based on 6,376 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 12th September 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I received only one contact Even ththough we sat up an appintment, but the contact did not ccome.”

Helpful Report

Posted 1 week ago

Hi Ken, Thanks for your feedback — we’re sorry to hear that the professional didn’t follow through with the appointment. We understand how disappointing that can be. If you’d like support or want to receive more responses, please consider placing a new request or reach out to team@bark.com and our team will be happy to help. The Bark Team

Posted 1 week ago

“Eventually found a suitable firm to involve in the work I wanted doing.”

Helpful Report

Posted 1 week ago

Hi Vince, Thank you for your feedback! We’re glad to hear you were able to find a suitable firm for the work you needed. The Bark Team

Posted 1 week ago

“Not feeling "connected" to Rooz. I thought I was just another case. I agreed to the second meeting to please my grandmother, but I was not excited about it.”

Helpful Report

Posted 1 week ago

Hi Kevin, Thank you for sharing this honestly. We’re sorry to hear that the connection didn’t feel right for you - feeling heard and supported is really important, especially in situations like this. It’s completely okay if a particular professional doesn’t feel like the right fit. If you’d like support exploring other options or finding someone who feels more aligned with what you need, please reach out to team@bark.com and we’ll be happy to help. The Bark Team

Posted 1 week ago

“I didnt find what I was looking for.”

Helpful Report

Posted 1 week ago

Hi Gary, Thanks for your feedback - we’re sorry to hear you didn’t find what you were looking for. If you’d like to try again, placing a new request on Bark can help connect you with more professionals. If you need any help, feel free to reach out to team@bark.com The Bark Team

Posted 1 week ago

“I rely can't rate Bark as I couldn't find what I was looking for. The places do not provide info unless you contact them and zi would prefer to have a general idea before I even contact them. From what I saw. None of the vendors provide what I'm looking for. But thank you for your help”

Helpful Report

Posted 2 weeks ago

Hi Rebecca, Thank you for sharing your feedback. We understand that you weren’t able to find what you were looking for and that it can be frustrating not to see detailed information before contacting professionals. Bark is designed to connect you directly with service providers so they can provide tailored quotes and advice, but we appreciate that this approach doesn’t suit everyone’s preference for upfront details. We appreciate you giving Bark a try and thank you for your honest feedback. The Bark Team

Posted 2 weeks ago

“Contacts sent not all appropriate. Weird follow up far too fast for anything to have happened -A1?”

Helpful Report

Posted 2 weeks ago

Hi Gubby, Thank you for sharing your feedback. We’re sorry to hear that some of the contacts weren’t appropriate and that the follow-ups felt too fast. While leads are generated from genuine customer requests, we understand that timing and relevance can sometimes be an issue. Please reach out to team@bark.com with your account details so the team can review the contacts you received and help ensure a better experience going forward. The Bark Team

Posted 2 weeks ago

“I do not know enough to venture an opinion yet.”

Helpful Report

Posted 3 weeks ago

Hi, Thank you for your feedback. That’s completely understandable - we hope your experience with Bark gives you everything you need to form an opinion soon. We appreciate you taking the time to leave a review. The Bark Team

Posted 2 weeks ago

“I was advised I needed 2½ hrs to clean a 2 bedroom, shower room, stairs, kitchen and living room. Lovely lady turned up and what she did was ok to start with. BUT in the 2½ hrs she only did shower room and stairs properly, gave kitchen work surfaces a quick wipe down, without clearing them, and spray mopped the kitchen and living room floors. Never entered either of the bedrooms so less than half the house cleaned. The lady was lovely and conscientious to start with, but SO SLOW! Knew I had pets, but kept saying 'too much hair', which there wasn't an excess of, and they knew before coming to the house there were 2 cats and a dog. To make matters worse they then took £10 more than quoted from my account, but to be fair sorted that immediately. So now having got them in for a reason I've got to do the most important rooms myself. Am not impressed, which is disappointing to say the least.”

Helpful Report

Posted 3 weeks ago

Hi Meg, Thank you for taking the time to share such detailed feedback. We’re really sorry to hear that the service didn’t meet your expectations - we understand how disappointing it is to book a cleaner for a specific reason and then feel you still have to redo the most important areas yourself. While we’re glad to hear the billing issue was corrected promptly, it’s clear the overall experience fell short, particularly around the amount of work completed within the agreed time and the expectations set in advance, including awareness of pets. That’s not the outcome we’d want for you. We’d like to look into this further and ensure your feedback is properly reviewed. Please reach out to team@bark.com with the details of the booking so the team can follow this up and see how we can help. The Bark Team

Posted 2 weeks ago

“The job was competed thank you”

Helpful Report

Posted 1 month ago

Hi Denise, Thank you for the update. We’re glad to hear the job was completed and appreciate you letting us know. The Bark Team

Posted 4 weeks ago

“If only BARK stops hounding you with emails”

Helpful Report

Posted 1 month ago

Hi, Thank you for your feedback. We’re sorry for the frustration caused by the number of emails. If you’d like us to stop or reduce these, please contact us at team@bark.com using the email linked to your Bark account, and we’ll be happy to help. The Bark Team

Posted 4 weeks ago

“Hard to get someone with the needs you require”

Helpful Report

Posted 1 month ago

Hi Ethel, Thank you for sharing your feedback — we understand how frustrating that can be. Finding the right professional for specific needs isn’t always easy, but your input helps us continue improving the matching experience. If you decide to try again, you can place a new request on bark.com with as much detail as possible, which can help professionals better understand your requirements. The Bark Team

Posted 1 month ago

“We not really helpful”

Helpful Report

Posted 1 month ago

Hi Sukhi, We’re really sorry to hear that you didn’t find the experience helpful — that’s certainly not what we want for our users. We’d appreciate the opportunity to understand what went wrong and see how we can improve things for you. Please reach out to our support team at team@bark.com so we can take a closer look. The Bark Team

Posted 1 month ago

“Very disappointed. Only 1 trader rang me re electrical work”

Helpful Report

Posted 2 months ago

Hi Janet, Thanks for your review — we’re sorry to hear you only heard back from one electrician. Response rates can vary depending on availability in your area, but we know how frustrating it is when you’re expecting more options. If you’d like help finding additional professionals, just drop us a message at team@bark.com and we’ll be happy to assist. The Bark Team

Posted 2 months ago

“Good site for trades people but unfortunately some of them can be below par”

Helpful Report

Posted 2 months ago

Hi there, Thanks for your review — we’re glad you find Bark useful overall, and we appreciate you sharing your feedback about the variation in quality. We’re always working to improve verification and the experience for customers, so comments like yours really help. If you ever come across a provider you’re concerned about, please let us know at team@bark.com and we’ll look into it. The Bark Team

Posted 2 months ago

“11111111111111111111111111111111111111”

Helpful Report

Posted 2 months ago

Hi there, Thanks for your review — it looks like your message may have been submitted by mistake. If you were trying to share feedback or need help with anything on Bark, feel free to reach out to team@bark.com and we’ll be happy to assist. The Bark Team

Posted 2 months ago

“Didn’t find what I was looking for only one person got back to me .”

Helpful Report

Posted 2 months ago

Hi there, We’re sorry to hear that you only received one response — that can be disappointing. Lead volume can vary by location and service type, but we’re always working to improve matching so you get more suitable professionals next time. The Bark Team

Posted 2 months ago

“Professional made my experience not great.”

Helpful Report

Posted 2 months ago

Hi there, We’re sorry to hear that your experience with one of the professionals didn’t meet expectations. While Bark connects customers with independent service providers, we’d like to review this further — please contact team@bark.com with the professional’s details so we can look into it for you. The Bark Team

Posted 2 months ago

“Provides what is necessary”

Helpful Report

Posted 2 months ago

Hi Cecile, Thank you for your feedback! We’re glad to know Bark provided exactly what you needed — we appreciate you taking the time to share your experience. The Bark Team

Posted 2 months ago

“Far too many responses from one enquiry. I took up one of the recommendations, but despite this, I still got others asking me if I wanted more recommendations. How many times do I need to say . No thank you”

Helpful Report

Posted 2 months ago

Hi Mark, Thank you for your feedback. We’re glad you found someone for your job, though we understand how receiving too many follow-ups can be frustrating once you’ve already hired a professional. We’ll pass this on to our product team to help improve how and when notifications are sent after a hire is made. The Bark Team

Posted 2 months ago

“Too many notices and no response on cost”

Helpful Report

Posted 3 months ago

Hi Lynne, Thanks for sharing your feedback. I’m sorry you received too many notifications without clear pricing details — that’s not the experience we aim to provide. Our team is reviewing ways to make updates more relevant and ensure costs are easier to compare. Warm Regards,

Posted 3 months ago

Bark.com is rated 4.7 based on 6,376 reviews