Bark.com Reviews

Name: Bark.com
Rating: 4.63

4.6 Rating 6,917 Reviews

92 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.6

Based on 6,917 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 12th September 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time use it never again”

Helpful Report

Posted 8 months ago

Hi there, Thanks for sharing your feedback. We’re sorry to hear that your first experience didn’t meet expectations. That’s certainly not what we want for anyone using Bark. If you’re open to it, we’d really appreciate the chance to understand what went wrong and see if we can help. Please reach out to team@bark.com with a few details, and our team will be happy to look into this for you. The Bark Team

Posted 8 months ago

“No replies, close bye. one phoned but lived in Hawick, sounded a real bit desperate. Not taken seious.too far to be cost effective”

Helpful Report

Posted 8 months ago

Hi Paul, Thank you for sharing your experience. We’re sorry to hear you didn’t receive suitable responses and that distance made the option you were contacted by impractical. Availability can vary depending on location, but we understand how disappointing this can be. If you’d like us to take a closer look or see if there are any other options in your area, please contact us at team@bark.com using the email linked to your Bark account, and we’ll be happy to help. The Bark Team

Posted 8 months ago

“over charge for work what was done , unfortunately didn’t finish and the roof still see light coming through when u go into the loft area which was not there before they started Very poor quality job , hopefully they have the decency to come and finish bye a very unsaturated customer Mr GwAdmans Still waiting for receipt s Will find and hopefully get them to finish the job”

Helpful Report

Posted 8 months ago

Hi Karen, Thank you for sharing this — we’re really sorry to hear about your experience. It’s understandably frustrating to feel overcharged, have work left unfinished, and be waiting on receipts, especially when new issues have appeared following the job. We’d encourage you to contact us directly at team@bark.com using the email linked to your Bark account, with as much detail as possible. Our team can review the situation and help look into this further to see what support may be available. The Bark Team

Posted 8 months ago

“The team did not clean my owen”

Helpful Report

Posted 8 months ago

Hi Ranjit, Thank you for letting us know. We’re sorry to hear the oven wasn’t cleaned, as expected. We recommend raising this directly with the professional who carried out the job so it can be put right. If you need any further support, please contact us at team@bark.com using the email linked to your Bark account, and we’ll be happy to help. The Bark Team

Posted 8 months ago

“Turned up with undersized removal van despite dimensions and size of furniture been given. Waste of time.”

Helpful Report

Posted 8 months ago

Hi there, We’re sorry to hear about this experience — we understand how frustrating it must have been, especially after providing clear details about the size and requirements upfront. Turning up with an unsuitable vehicle is understandably a waste of time and not the outcome you expected. As professionals on Bark operate independently and are responsible for assessing job details and arriving prepared, this is something we’d like to look into further. Please reach out to team@bark.com using the email linked to your Bark account so we can review what happened and see how we can support you. We appreciate you taking the time to share this feedback. The Bark Team

Posted 8 months ago

“I came to your sight looking for a local tax accountant. I asked for one close by and needed that because I had papers to present to them and so I wanted to be able to walk into their office and sit down and talk to them. ALL the replies I got were from interstate or the other side of town. Not what I asked for and completely useless to me and a complete waste of time. I had to call them up or seek them out on the web to find out WHERE they were located. As per my request they were not what I had requested. Your site proved to be completely useless and worse, a waste of my time. I would never use you again!”

Helpful Report

Posted 8 months ago

Hi Mark, Thank you for taking the time to explain what happened — we’re really sorry to hear about your experience and understand how frustrating this must have been. Wanting a local, walk-in accountant is completely reasonable, especially when you have paperwork to present in person. While Bark aims to match requests based on the details provided, professionals may still respond even if they’re not a suitable fit geographically, which clearly wasn’t helpful in your case. We appreciate you highlighting how much time this caused you to lose, and we understand why this left such a negative impression. If you’d be open to it, our team would like to review your request and see exactly what went wrong so we can learn from it and improve how location-specific requests are handled. Please reach out to team@bark.com using the email linked to your Bark account, and we’ll be happy to look into this further. We’re sorry this didn’t work out as expected and appreciate you raising it. The Bark Team

Posted 8 months ago

“Very poor experience I have chased more than 56 leads and spent almost $800 to $1000 did not get a single lead. Not to recommended this platform to others .”

Helpful Report

Posted 8 months ago

Hi Vichy, We’re sorry to hear about your experience and understand how frustrating this must be. While all our leads are generated through automated quality scans, we know that not every lead will convert. We do have a credit return policy depending on the situation and are keen to help resolve any issues. Please reach out directly to team@bark.com using the email linked to your Bark account so our team can review your case and assist you further. You can also review our credit return policy by visiting the Help Centre. The Bark Team

Posted 8 months ago

“Very creepy. I put an ad out without realizing my number was there, got spammed by a guy for 3 days consistently even after I deleted the ad”

Helpful Report

Posted 8 months ago

Hi Tera, We’re very sorry to hear about this experience. Bark takes user safety seriously, and we understand how frustrating unwanted contact can be. Please reach out directly to team@bark.com using the email linked to your Bark account so our team can review your case and provide support. We’ll be happy to help resolve the situation. The Bark Team

Posted 8 months ago

“It was like opening up flood gates to duct cleaners from all over the universe. Avoid this unless you want that plague”

Helpful Report

Posted 9 months ago

Hi there, We’re sorry to hear about your experience. Bark connects you with multiple professionals so you have options, but we understand it can feel overwhelming if too many reach out at once. If you’d like guidance on managing lead notifications or selecting the right professionals, please contact us directly at team@bark.com using the email linked to your Bark account. We’re happy to help. The Bark Team

Posted 8 months ago

“cant unsubscribe from relentless emails”

Helpful Report

Posted 9 months ago

Hi Francis, We’re really sorry for the frustration caused by this. You should be able to unsubscribe directly using the link at the bottom of any Bark email you receive. If the issue continues, please reach out to us at team@bark.com and we’ll be happy to assist with stopping the emails for you. The Bark Team

Posted 9 months ago

“Never again will use Bark”

Helpful Report

Posted 9 months ago

Hi there, We’re really sorry to hear this and would like the opportunity to understand what happened and investigate further. Please reach out to us directly at team@bark.com so we can look into this with you. The Bark Team

Posted 9 months ago

“My friend was scammed”

Helpful Report

Posted 9 months ago

Hi, we’re really sorry to hear this. We aren’t a scam, nor do we make fake leads; all our leads are automated scans for quality, but we can’t control if a lead is unresponsive. However, we do have a credit return policy depending on the case and are keen to resolve any issue for our users. Please contact team@bark.com directly so our team can look into this. The Bark Team

Posted 9 months ago

“Scandalous the quote for deep clean I could've booked a fortnight's winter holiday. Thank goodness I didn't get any decorating advice or quotes from these guy's, even Royal family would be shocked 👎”

Helpful Report

Posted 9 months ago

Hi, thank you for sharing your experience - we’re really sorry to hear you were unhappy with the quote you received. We understand how frustrating that can feel when expectations and pricing don’t align. Please note that professionals set their own prices based on their services and availability, but we’d be more than happy to look into this for you. If you’d like us to review this further, please contact us at team@bark.com The Bark Team

Posted 9 months ago

“Some kind of companies are not professional and take much longer for response.”

Helpful Report

Posted 9 months ago

Hi, thank you for sharing your honest feedback. We’re sorry to hear that some companies took longer than expected to respond - we understand how frustrating that can be. Response times can vary based on availability, but we’d really like to look into this further for you. Please reach out to us at team@bark.com so we can review this and offer support. The Bark Team

Posted 9 months ago

“I have been conned out of £2500. By a builder who contacted me after I went through Bark requesting a builder, a guy Derrick who claimed to work for (crown landscaping ,elite contracts)gave all the write vibes and I foolishly paid upfront. I would hate to think any one else would lose money to this con. Regards June Maguire”

Helpful Report

Posted 9 months ago

Hi June, We’re very sorry to hear about your experience — this is absolutely not what we want for anyone using Bark, and we completely understand how upsetting this must be. We take reports of scams and misuse of the platform very seriously and work hard to prevent this wherever possible. We’d like the opportunity to review your account and the professional involved. Please reach out to our support team at team@bark.com so we can investigate this properly and see how we can assist you. The Bark Team

Posted 9 months ago

“Shocking!!! Never Again.”

Helpful Report

Posted 9 months ago

Hi Janet, We’re really sorry to hear this — that’s certainly not the experience we want for our users. We’d appreciate the opportunity to understand what went wrong and see how we can help. Please reach out to our support team at team@bark.com so we can take a closer look. The Bark Team

Posted 9 months ago

“You sent me a bogus company”

Helpful Report

Posted 9 months ago

Hi M Mason, Thanks for your review — we’re sorry to hear you were connected with a company that didn’t meet expectations. That’s not the experience we want for anyone using Bark. If you can email team@bark.com with more details, our specialists can look into what happened and make sure it’s addressed properly. The Bark Team

Posted 9 months ago

“Arrived on site , took 15 mins to clean gutters , then ask my wife for payment , when offered the agreed amount , suggested it was £50 per side and wanted 3 x £50 = £150 , insisted on escorting my wife to the cash point for additional funds !! while on site offered to do other works for £350 , could do it right away as not worth a return visit . extremly un happy with what has gone on , used this site as thought it was supposed to protect cosumers from this sort of conduct , would not recommend ..”

Helpful Report

Posted 9 months ago

Hi Mike, Thanks for sharing this — we’re really sorry to hear about your experience, and it’s completely understandable that you’d feel unhappy after being put in that situation. The behaviour you’ve described isn’t acceptable, and we absolutely want to look into this. While the professionals on Bark operate independently, we take reports like this seriously and can review the pro’s conduct. If you email team@bark.com with the name of the professional and any details you have, our team can investigate this further and take the appropriate action. The Bark Team

Posted 9 months ago

“Delivery was bad. Phone needs a pin so can't use it”

Helpful Report

Posted 9 months ago

Hi there, Thanks for your review — it looks like there may be a mix-up here. Bark.com isn’t connected in any way to Bark.us, and we don’t supply or manage devices, apps, or parental control products. It sounds like the service you’re referring to belongs to a different company. If you ever need help with a service found through Bark.com, feel free to reach out to team@bark.com and we’d be happy to assist. The Bark Team

Posted 9 months ago

“Of the several recommendations I received from Bark.com only one responded after I had reached out to them. We arranged a time to speak, they called 20 minutes late, without any prior warning. We then agreed a day/time they would send a Zoom link, none arrived. I sent an enquiring message, they replied 15 minutes later "Sorry not today..."”

Helpful Report

Posted 9 months ago

Hi there, Thanks for your review — we’re really sorry to hear about the experience you had with the professional who reached out. Being contacted late without notice and then having an appointment cancelled last-minute is understandably frustrating, and it’s not the level of reliability we aim for on the platform. While professionals on Bark manage their own schedules, behaviour like this isn’t acceptable and we can look into it. If you share the details with us at team@bark.com, our team can review the pro involved and take the appropriate action. The Bark Team

Posted 9 months ago

Bark.com is rated 4.6 based on 6,917 reviews