Bark.com Reviews

Name: Bark.com
Rating: 4.67

4.7 Rating 6,602 Reviews

94 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.7

Based on 6,602 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 12th September 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A lot of interest shown by builders. They request for all the details for the project. Then you never hear back from they. Waste of time and effort.”

Helpful Report

Posted 3 months ago

Hi R. Gill, Thank you for sharing your experience. We’re sorry to hear that builders showed interest but didn’t follow through we understand how frustrating that can be. While we can’t control whether a professional responds, please reach out to team@bark.com with your account details so the team can review your case and advise on next steps to help improve your experience. The Bark Team

Posted 3 months ago

“Had no replies”

Helpful Report

Posted 3 months ago

Hi Diane, Thank you for sharing your experience. We’re sorry to hear you didn’t receive any replies that’s understandably frustrating. While we can’t control whether a professional responds, please reach out to team@bark.com with your account details so the team can review your requests and advise on next steps. The Bark Team

Posted 3 months ago

“No one I contacted replied except one whose prices were unreasonable.”

Helpful Report

Posted 3 months ago

Hi Trevor, Thank you for sharing your experience we’re sorry to hear that most of the professionals didn’t respond and that the one who did had prices you found unreasonable. While we can’t control whether a professional replies or their pricing, we’re keen to help review your account and see if we can improve your experience. Please reach out to team@bark.com with your account details so the team can look into this further. The Bark Team

Posted 3 months ago

“I had a very concerning experience using Bark.com. When submitting a request, the platform asked for my email address and phone number and stated that my contact information would be safe. However, within just a few minutes of submitting my details, I received six to seven phone calls from different contractors. This made me feel that my phone number had been widely shared, and I felt extremely uncomfortable and unsafe. More seriously, one contractor who contacted me through Bark.com later caused significant financial loss. I paid a deposit of $12,000 for roofing work that never properly proceeded. Afterward, I discovered that the business information provided by this contractor could not be verified, and the company did not appear to be properly registered. Based on this experience, I am very concerned about the level of screening and verification of service providers on this platform. I believe Bark.com needs to significantly improve how contractors are vetted before allowing them to contact customers. Due to the privacy concerns and the risks involved, I will not be using Bark.com again, and I would caution others to proceed very carefully.”

Helpful Report

Posted 3 months ago

Hi, Thank you for taking the time to share this - we’re truly sorry to hear about your experience and understand how distressing and concerning this must have been. When you submit a request on Bark, your contact details are shared only with a limited number of professionals who choose to respond to that specific request, which can result in multiple professionals getting in touch within a short time. That said, we recognise that this can feel overwhelming, and your feedback around privacy and comfort is important. We’re especially concerned to hear about the situation involving the roofing contractor and the financial loss you described. This is not the experience we want for our users, and reports of unprofessional or potentially fraudulent behaviour are taken very seriously. While Bark does not directly employ professionals, we do have processes in place to investigate complaints and take action on accounts that breach our terms. We strongly encourage you to contact team@bark.com with all relevant details, including the contractor’s name, your request, and any supporting information. Our team can review this thoroughly, look into the professional’s account, and advise on next steps where possible. We appreciate you raising these concerns, and we’re genuinely sorry for the impact this experience has had on you. The Bark Team

Posted 3 months ago

“I paid a high deposit to a Chef and he didn’t turn up to cook my family NewYears Eve dinner. He sent a message at 4:21 am on the day saying he was ill. I still don’t have my deposit back!”

Helpful Report

Posted 3 months ago

Hi Marianne, I’m really sorry to hear about this — that must have been incredibly upsetting, especially given it was for your family’s New Year’s Eve. I completely understand how frustrating and stressful this situation would be. To clarify, Bark connects customers with independent professionals, and payments or deposits are arranged directly between you and the professional. That said, what you’ve described is not acceptable, and it’s important this is looked into properly. Please contact team@bark.com with the details of what happened, including the professional’s name and any messages or evidence you have. The team can review the situation, advise on next steps, and ensure the professional’s behaviour is investigated. Thank you for raising this, and I’m sorry again for the experience you’ve had. The Bark Team

Posted 3 months ago

“First time use it never again”

Helpful Report

Posted 3 months ago

Hi there, Thanks for sharing your feedback. We’re sorry to hear that your first experience didn’t meet expectations. That’s certainly not what we want for anyone using Bark. If you’re open to it, we’d really appreciate the chance to understand what went wrong and see if we can help. Please reach out to team@bark.com with a few details, and our team will be happy to look into this for you. The Bark Team

Posted 3 months ago

“No replies, close bye. one phoned but lived in Hawick, sounded a real bit desperate. Not taken seious.too far to be cost effective”

Helpful Report

Posted 4 months ago

Hi Paul, Thank you for sharing your experience. We’re sorry to hear you didn’t receive suitable responses and that distance made the option you were contacted by impractical. Availability can vary depending on location, but we understand how disappointing this can be. If you’d like us to take a closer look or see if there are any other options in your area, please contact us at team@bark.com using the email linked to your Bark account, and we’ll be happy to help. The Bark Team

Posted 3 months ago

“over charge for work what was done , unfortunately didn’t finish and the roof still see light coming through when u go into the loft area which was not there before they started Very poor quality job , hopefully they have the decency to come and finish bye a very unsaturated customer Mr GwAdmans Still waiting for receipt s Will find and hopefully get them to finish the job”

Helpful Report

Posted 4 months ago

Hi Karen, Thank you for sharing this — we’re really sorry to hear about your experience. It’s understandably frustrating to feel overcharged, have work left unfinished, and be waiting on receipts, especially when new issues have appeared following the job. We’d encourage you to contact us directly at team@bark.com using the email linked to your Bark account, with as much detail as possible. Our team can review the situation and help look into this further to see what support may be available. The Bark Team

Posted 3 months ago

“The team did not clean my owen”

Helpful Report

Posted 4 months ago

Hi Ranjit, Thank you for letting us know. We’re sorry to hear the oven wasn’t cleaned, as expected. We recommend raising this directly with the professional who carried out the job so it can be put right. If you need any further support, please contact us at team@bark.com using the email linked to your Bark account, and we’ll be happy to help. The Bark Team

Posted 3 months ago

“Turned up with undersized removal van despite dimensions and size of furniture been given. Waste of time.”

Helpful Report

Posted 4 months ago

Hi there, We’re sorry to hear about this experience — we understand how frustrating it must have been, especially after providing clear details about the size and requirements upfront. Turning up with an unsuitable vehicle is understandably a waste of time and not the outcome you expected. As professionals on Bark operate independently and are responsible for assessing job details and arriving prepared, this is something we’d like to look into further. Please reach out to team@bark.com using the email linked to your Bark account so we can review what happened and see how we can support you. We appreciate you taking the time to share this feedback. The Bark Team

Posted 4 months ago

“I came to your sight looking for a local tax accountant. I asked for one close by and needed that because I had papers to present to them and so I wanted to be able to walk into their office and sit down and talk to them. ALL the replies I got were from interstate or the other side of town. Not what I asked for and completely useless to me and a complete waste of time. I had to call them up or seek them out on the web to find out WHERE they were located. As per my request they were not what I had requested. Your site proved to be completely useless and worse, a waste of my time. I would never use you again!”

Helpful Report

Posted 4 months ago

Hi Mark, Thank you for taking the time to explain what happened — we’re really sorry to hear about your experience and understand how frustrating this must have been. Wanting a local, walk-in accountant is completely reasonable, especially when you have paperwork to present in person. While Bark aims to match requests based on the details provided, professionals may still respond even if they’re not a suitable fit geographically, which clearly wasn’t helpful in your case. We appreciate you highlighting how much time this caused you to lose, and we understand why this left such a negative impression. If you’d be open to it, our team would like to review your request and see exactly what went wrong so we can learn from it and improve how location-specific requests are handled. Please reach out to team@bark.com using the email linked to your Bark account, and we’ll be happy to look into this further. We’re sorry this didn’t work out as expected and appreciate you raising it. The Bark Team

Posted 4 months ago

“Very poor experience I have chased more than 56 leads and spent almost $800 to $1000 did not get a single lead. Not to recommended this platform to others .”

Helpful Report

Posted 4 months ago

Hi Vichy, We’re sorry to hear about your experience and understand how frustrating this must be. While all our leads are generated through automated quality scans, we know that not every lead will convert. We do have a credit return policy depending on the situation and are keen to help resolve any issues. Please reach out directly to team@bark.com using the email linked to your Bark account so our team can review your case and assist you further. You can also review our credit return policy by visiting the Help Centre. The Bark Team

Posted 4 months ago

“Very creepy. I put an ad out without realizing my number was there, got spammed by a guy for 3 days consistently even after I deleted the ad”

Helpful Report

Posted 4 months ago

Hi Tera, We’re very sorry to hear about this experience. Bark takes user safety seriously, and we understand how frustrating unwanted contact can be. Please reach out directly to team@bark.com using the email linked to your Bark account so our team can review your case and provide support. We’ll be happy to help resolve the situation. The Bark Team

Posted 4 months ago

“It was like opening up flood gates to duct cleaners from all over the universe. Avoid this unless you want that plague”

Helpful Report

Posted 4 months ago

Hi there, We’re sorry to hear about your experience. Bark connects you with multiple professionals so you have options, but we understand it can feel overwhelming if too many reach out at once. If you’d like guidance on managing lead notifications or selecting the right professionals, please contact us directly at team@bark.com using the email linked to your Bark account. We’re happy to help. The Bark Team

Posted 4 months ago

“cant unsubscribe from relentless emails”

Helpful Report

Posted 4 months ago

Hi Francis, We’re really sorry for the frustration caused by this. You should be able to unsubscribe directly using the link at the bottom of any Bark email you receive. If the issue continues, please reach out to us at team@bark.com and we’ll be happy to assist with stopping the emails for you. The Bark Team

Posted 4 months ago

“Never again will use Bark”

Helpful Report

Posted 4 months ago

Hi there, We’re really sorry to hear this and would like the opportunity to understand what happened and investigate further. Please reach out to us directly at team@bark.com so we can look into this with you. The Bark Team

Posted 4 months ago

“My friend was scammed”

Helpful Report

Posted 4 months ago

Hi, we’re really sorry to hear this. We aren’t a scam, nor do we make fake leads; all our leads are automated scans for quality, but we can’t control if a lead is unresponsive. However, we do have a credit return policy depending on the case and are keen to resolve any issue for our users. Please contact team@bark.com directly so our team can look into this. The Bark Team

Posted 4 months ago

“Scandalous the quote for deep clean I could've booked a fortnight's winter holiday. Thank goodness I didn't get any decorating advice or quotes from these guy's, even Royal family would be shocked 👎”

Helpful Report

Posted 4 months ago

Hi, thank you for sharing your experience - we’re really sorry to hear you were unhappy with the quote you received. We understand how frustrating that can feel when expectations and pricing don’t align. Please note that professionals set their own prices based on their services and availability, but we’d be more than happy to look into this for you. If you’d like us to review this further, please contact us at team@bark.com The Bark Team

Posted 4 months ago

“Some kind of companies are not professional and take much longer for response.”

Helpful Report

Posted 4 months ago

Hi, thank you for sharing your honest feedback. We’re sorry to hear that some companies took longer than expected to respond - we understand how frustrating that can be. Response times can vary based on availability, but we’d really like to look into this further for you. Please reach out to us at team@bark.com so we can review this and offer support. The Bark Team

Posted 4 months ago

“I have been conned out of £2500. By a builder who contacted me after I went through Bark requesting a builder, a guy Derrick who claimed to work for (crown landscaping ,elite contracts)gave all the write vibes and I foolishly paid upfront. I would hate to think any one else would lose money to this con. Regards June Maguire”

Helpful Report

Posted 4 months ago

Hi June, We’re very sorry to hear about your experience — this is absolutely not what we want for anyone using Bark, and we completely understand how upsetting this must be. We take reports of scams and misuse of the platform very seriously and work hard to prevent this wherever possible. We’d like the opportunity to review your account and the professional involved. Please reach out to our support team at team@bark.com so we can investigate this properly and see how we can assist you. The Bark Team

Posted 4 months ago

Bark.com is rated 4.7 based on 6,602 reviews