Baseus Reviews

1.3 Rating 95 Reviews
7 %
of reviewers recommend Baseus

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Baseus 5 star review on 23rd March 2024
Robin
Baseus 1 star review on 16th March 2024
Close Down The Business It’s SAD
Baseus 1 star review on 13th March 2024
Natalie Ancar
Baseus 1 star review on 14th February 2024
Latonia G
Baseus 1 star review on 25th January 2024
Anonymous
Baseus 1 star review on 18th January 2024
TL
Baseus 1 star review on 18th January 2024
TL
20
Anonymous
Anonymous  // 01/01/2019
Fraudulent company in China. Do NOT purchase!
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Posted 6 days ago
I ordered almost 4 weeks ago on the 15th. I received a blouse from my order and still waiting on my other two pieces. The quality is cheap. The event I ordered the outfits for already happened. I am very disappointed.
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Posted 2 weeks ago
No Name or address was added to package just city and state . I don’t believe it was my package. They sent something so it would look like they were sending me my package . I believed they are scammer and taking eople money.
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Posted 2 weeks ago
BEWARE FAKE COMPANY DONOT ORDER ANYTHING FROM THIS SITE. 3 weeks a still haven’t received anything contact them a received a fake tracking number. Stay away. (DANGER DANGER DANGER FAKE FAKE FAKE. )
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Posted 2 weeks ago
The order was not shipped out within 24 hours of receiving it as advertised. Then three weeks later an email was sent saying it was still in production. The next day I emailed them to cancel the order because it would arrive too late even though I paid for expedited shipping but was now told it had just shipped. They will accept a return if I pay shipping costs as outlined in their return policy and suggested I keep it and offered me a 15% discount. Never again. Buy American!
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Posted 3 weeks ago
BIG 🇨🇳 FLAG!!! DONT SHOP WITH THIS PLACE. The women that are stating they receive their purchase in a timely manner they live there. This company is based out of china it’s not worth it 6 - 7 weeks before getting your items DONT DO IT…PLEASE DONT
Baseus 1 star review on 16th March 2024
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Posted 1 month ago
My nephew purchased a Baseus Magnetic power bank battery pack 6000mAh wireless portable. And on March 9th, this charger burst into flames and causing my sister car to catch fire and her kids had to jump out of a moving car. Now they are suffering from injuries and traumatized. The picture speaks for itself. My sister lost her car and almost lost her kids. Don’t order from them!
Baseus 1 star review on 13th March 2024
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Posted 1 month ago
I ordered the quilted dress it was tight in the breast area so I ordered another one in I larger size with a discount when I received that one I could barely get it around my neck just wasted my money I emailed them a second time no response never again lesson learned
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Posted 1 month ago
DO NOT ORDER FROM THIS COMPANY DO NOT ORDER ANYTHING.Shipping is very horrible.
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Posted 1 month ago
I placed my order for two women’ suits approximately a month ago and haven’t heard from them since. My order number is BC56522.
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Posted 1 month ago
Indeed two suits on January 19th 2025 it is now February 13 and still have not received my item. I have emailed and they have responded several times with the same response it’s on it way. They give me tracking and since January 25 it’s still in China and now they say they can’t refund me my money back. Please avoid this site. They are stealing people money and sending items to the customers
Baseus 1 star review on 14th February 2024
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Posted 2 months ago
Run do not run. They will try at all cost to not honor their return policy by charging $30 for shipping it back or trying to get you to keep it at a 20% discount
Baseus 1 star review on 25th January 2024
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Posted 2 months ago
If I could give them 0 stars I would. I don’t mind shopping from China - that's not the issue. The issue is that they DONT TELL YOU THAT!!! They use a Jamaica NY address and tell you the product is shipped. Then it sits in NY for weeks. While they update shipping every few days so they don't lose their paypal monies. All correspondence to them is responded with "its not our fault". I ordered on 11/18 and the tracking STILL says Jamica NY [see pics]. For those who use PayPal as a seller, we know they hold your money till item is shipped. This company receives your money and then orders the product. Most likely the products are made to order as well. If I know the shipping is 8 weeks and still order then I am good to wait - IF they were HONEST about the turn around time. They are not. I filled a complaint with my CC company and they reversed the charge from PayPal. It's a shame shoddy sellers ruin it for the good ones. THIS IS WHY I only use a CC attached to PayPal online anymore. Too many scammers.
Baseus 1 star review on 18th January 2024 Baseus 1 star review on 18th January 2024 Baseus 1 star review on 18th January 2024 Baseus 1 star review on 18th January 2024
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Posted 3 months ago
I ordered 2. Received 1.(not the best quality) Second is stuck at usps. They told me to go get it. That was not the arrangement. Post office said tracking number not eligible for inquiry. They still will not check it out or give me my refund.
Baseus 1 star review on 8th January 2024 Baseus 1 star review on 8th January 2024
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Posted 3 months ago
Do not order from this company. Order takes forever to arrive. Sweater was moldy. Was told in order to receive a refund I would been responsible for shipping it back to China.
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Posted 3 months ago
I wish I would’ve read these reviews before purchasing. The blazer that I order took WEEKS to arrive (after my event took place) and when it arrived, it was too small for me and was make of cheap fabric (representing nothing like the photo). When I submitted a request to return the item, they offered me a 15% discount on the next time I make an order instead but I said no way! Once I realized it was going to cost a fortune in shipping costs to return and with such a bad experience, I said “f it” and will just donate the blazer. DO NOT ORDER FROM THIS COMPANY! TOTAL WASTE OF TIME AND MONEY.
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Posted 3 months ago
(EU) Ordered 1.12. as it was 2-8 work days shipping. Asked 6.12. if order was shipped, they said it's processing. Asked 11.12. if order was shipped, they blamed shipping and told me that they will sync on my email when the order will be shipped. On 20.12. support contacted me and told me they can refund. I asked for a refund, then they said that they can't refund because order was sent, although no information was provided. So...nothing was sent, no refund, no further information. Save your money, time and nerves and skip this seller.
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Posted 4 months ago
I recently ordered from this company and paid expedited shipping for items that still haven’t been shipped to date. Its been 3 weeks. I really don’t care to fight anymore, I know that once they get here, if they ever do I won’t be refunded a penny. I just dropped this here to warn the next person. Please trust the reviews and save yourself time, frustration, and money. It’s not worth the headache. I wish reviews like this would follow the company around bc it is a total scam…
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Posted 4 months ago
Horrible experience - stay away! The company is based in China, so it takes 4-5 weeks to ship. I used the tracking information they gave me and my order was in the "preparing to ship" stage. I did some digging into the reviews and found them to be horrible, so I decided to cancel my order. According to the store policy, they will refund you 90% of the order if you cancel before it ships. I emailed to cancel and they said my order was already shipped. They gave me a new tracking number that I never received, which said it was shipped on the day I emailed them! How convenient - I email to cancel and they magically shipped it. I'm currently fighting with them to get my refund. I also filed a complaint with PayPal, the International Business Bureau, and the Federal Trade Commission.
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Posted 4 months ago
Scammed never received my order!!!
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Posted 4 months ago
Baseus is rated 1.3 based on 95 reviews