Bax Music Reviews

4.0 Rating 1,969 Reviews

75 %

of reviewers recommend Bax Music

Company Reviews

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Metrics

4.0

Based on 1,969 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Have still not received order no j308678885 paid for and dispatched on the 14th July could you please advise

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Asked by Mick Keirs (9 months ago)

Where is my vocal booth? I still have recieved no information after it was not delivered as predicted four days ago. You also need to install more phone lines. Contact by phone is near impossible.

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Asked by Vic Hobson (9 months ago)

As I haven't received the product yet there is no point in continuing with the review

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Asked by James Nelson (10 months ago)

How do i get a refund as you still haven't delivered the product I ordered after 9 days. I have rang up every day. This is the worst service I have ever received. According to hermes it is out for delivery and has been since Friday.

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Asked by Ben Greenaway (3 years ago)