Bax Music Reviews

4.0 Rating 2,287 Reviews

76 %

of reviewers recommend Bax Music

Company Reviews

Questions

Metrics

4.0

Based on 2,287 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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How do I contact Bax Music?

Helpful Report

(3 weeks ago)

You can contact Bax Music by Telephone, Email and Live Chat.

Helpful Report

(3 weeks ago)

83.66%

Industry Average

“ Great service, my Hartke LX 5500 head came 3 days after ordering. The best price by far anywhere! I bought it as a replacement for my ageing Ampeg pf 500. I use it with an Aria swb 4 upright bass ( very old and very rare) and a Barefaced 1 10 (not the original speaker). So far, I have used it at a couple of rehearsals and have had good reactions from the rest of the band. I'm very pleased with this product. ”

- Alan Metcalfe

“ Fast and efficient service no issues ”

- Anonymous

“ Excellent customer service helpful from start. I ordered the wrong part and they swapped it over with no fuss . Very fast delivery time as well. Many thanks ! ”

- Anonymous

Bax Music Reviews

Customer Service - Good