Bax Music Reviews

4.0 Rating 2,309 Reviews

76 %

of reviewers recommend Bax Music

Company Reviews

Questions

Metrics

4.0

Based on 2,309 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Bax Music?

Helpful Report

(2 days ago)

You can contact Bax Music by Telephone, Email and Live Chat.

Helpful Report

(2 days ago)

83.98%

Industry Average

“ Puchased a studio rack from Bax. Arrived on time as requested. Great product, good service and communication. Would use again. ”

- Anonymous

“ Ordered the Fazley Coyote SS Plus tele guitar, for £160 all in, this is a great buy, only changed the strings so far, purchased on the Monday & delivered safely on the Wednesday . . .excellent service ”

- Mitch

“ Recently bought my 1st beginner guitar. La Paz Classical 02SB. So reasonably priced and the quality is so good. Baz service was 1st rate, quick, informed and even sends emails with lessons i.e. how to tune the guitar. ”

- Anonymous

Bax Music Reviews

Customer Service - Good