Bax Music Reviews

4.0 Rating 1,989 Reviews

75 %

of reviewers recommend Bax Music

Company Reviews

Questions

Metrics

4.0

Based on 1,989 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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How does Bax Music deliver?

Helpful Report

(2 weeks ago)

Bax Music delivers items by Courier and Postal Service.

Helpful Report

(2 weeks ago)

82.99%

Industry Average

“ I ordered a Michael Kelly Forte Exotic Java Ebony Electro-Acoustic guitar. The price was good and was delivered quickly. The quality of the guitar is very good. The only downside was the sharpness of the fret ends, a little more work was needed prior to delivery. The wooden bridge also had sharp pointed edges. overall it is a beautiful looking and good sounding instrument. ”

- Anonymous

“ my first experience of dealing with Bax Music...and everything went so well. I purchased a replacement RCF art 712-a mark4 POWERED SPEAKER, which arrived extremely well packed and in perfect working condition. Delivery was well tracked and arrived on schedule. I will definitely be using this company for future music requirements. very pleased. ”

- BERNARD JOHN

“ Happy with the item which arrived well packaged. Four stars because I had to chase delivery by calling Bax as the item was supposed to have arrived within 3 days and there was no tracking information available through Parcel Force. Bax sorted it and it arrived the following day. ”

- Anonymous

Bax Music Reviews

Delivery - Fast