Beattie Spring Reviews

Name: Beattie Spring
Rating: 4.83

4.8 Rating 235 Reviews

96 %

of reviewers recommend Beattie Spring

4.8

Based on 235 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Beattie Spring 5 star review on 14th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Beafee.....”

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Posted 5 months ago

“Great communication!”

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Posted 7 months ago

“Had the part I needed. And shipped fast for the holidays”

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Posted 7 months ago

“Was very responsive”

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Posted 7 months ago

“parts are of good quality and worked perfectly.”

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Posted 10 months ago

“work out great thank you”

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Posted 1 year ago

“All good with the exception.. that I had put in the comment section when ordering, to install longer center bolts to accommodate the factory overload springs.. when these arrived I had to remove and buy a new set. Which I had to call in the parts people after hours to get me the parts I needed.”

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Posted 1 year ago

Hi Rory, Our springs come from the manufacturer already assembled with a stock length center bolt already installed. If you wanted longer center bolts you would have had to buy those separately and install them yourself since we don't sell modified springs online. We only offer that service locally at our Michigan location. Even then there would have been an additional labor fee to disassemble and reassemble the springs

Posted 1 year ago

“Clip on one of the springs arrived loose. Contacted Beattie for explanation and/or replacement and response was quite quick (within 24-48 hours)”

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Posted 1 year ago

Hi Seth, Loose clips are a common issue that happens in transit. We can send you a replacement quick clip if you'd like

Posted 1 year ago

“thank you, on time delivery”

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Posted 1 year ago

“Good price , fast delivery. Bushings were slightly damaged from shipping as there were no boxes or wrap.”

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Posted 2 years ago

Hi Nicholas, Industry standard for shipping leaf springs is to put the label directly on the spring and ship unpackaged. This is because their size and unusual shape often causes them to tear through any packaging and fall out becoming lost. Shipping them unpackaged is more reliable in this way though it can result in some cosmetic damage to the spring (minor scuffs and scratches). We routinely receive springs directly from the manufacturer already in this condition because of it but if yours are more damaged than what I'm describing then please reach out to us so we can arrange for replacements to be shipped out Thank you

Posted 2 years ago

“Service and speed of delivery were great. However the Made In USA leaf spring shackle has a made in mexico bushing in it. I was hoping for a completely made in US part.”

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Posted 2 years ago

“The springs look good, but I have not installed them as of yet.”

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Posted 3 years ago

“Good product, fit proper and got here quick!”

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Posted 3 years ago

“received the right parts in 5 days.”

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Posted 3 years ago

“Part's were correct and fit as expected. The only thing I can say against my experience is that I was told the springs would most likely ship the day I ordered them, witch was important since I had a fleet truck down. Unfortunately the order took 5 days to travel about a 4 hour drive to my house. And shipping cost was a premium.”

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Posted 3 years ago

“Ordered an item and received it promptly so shipping was good. The item seemed to be of good quality. There was an issue on whether the item was the size I ordered or not but it turned out to be the correct size item that I ordered. My only complaint was their lack of communication. I had been waiting a couple of days on the exchange that I was told would be coming but never received it. After contacting them again I was informed that there woud be no exchange due to the fact that they had shipped the correct size originally and I did not qualify for an exchange. If I hadn't had initiated the communication in regards to the exchange not being issued I would have never known it wasn't coming. Seems to be a good company but they need to work on their communications with their customers. Our time is as important as theirs.”

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Posted 3 years ago

Mr. Barnes, we definitely apologize for the lack of good communication on our end and we certainly didn't intend to waste your time. As people who work on vehicles ourselves, we understand the costs of downtime. We've taken a look at everything that happened and have taken steps to implement better processes to hopefully not have issues like this happen again in the future. Despite what happened, we're certainly thankful for the review. If you need suspension parts in the future, we hope you allow us to earn your business again.

Posted 3 years ago

Beattie Spring is rated 4.8 based on 235 reviews