Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,328 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,328 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Amy Howard

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered bed exactly as had been planned. Delivery drivers were polite, friendly and efficient. Wouldn't hesitate to recommend ao to my friends and family.”

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Posted 2 years ago

“We have used Bedstar a number of times and always been delighted. Their prices are good and the delivery service is excellent with updates about when the item is being delivered.”

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Posted 2 years ago

“Absolutely brilliant service, great communication and love my bed and mattress. The gentleman on the phone was great and extremely helpful and I was able to track my items.without any issues. Highly recommend thanku”

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Posted 2 years ago

“Absolutely pleasure to order from Bedstar. Kept in constant touch from beginning to end. Delivery men lovely. I ordered a mattress and a grey wooden bed. Exact colour I needed and reasonably priced.”

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Posted 2 years ago

“Fabulous service, great couple delivered bed and mattress ,were more than helpful. Wiold like to say a great big Thank you to them”

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Posted 2 years ago

“This is our second purchase from bedstar and would use them again. delivery wise Lucian from Panther Logistics excelled. ten out of ten.”

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Posted 2 years ago

“Prompt delivery, took away old bed. Overall very good service, would definitely use again.”

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Posted 2 years ago

“My experience of this company is one of a very professional competent and supportive organisation. The product was excellent, delivered on time. Compared with similar it presented good value and met all our expectations. Moreover the customer service team are exceptional in this day and age. 15months after my purchase I contacted them for a VAT receipt needed to export the bed. This was provided within 24 hrs without any problems for which I am very grateful. I recommend them, especially if you require help and support throughout the purchase process.”

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Posted 2 years ago

“Bedstar were brilliant, customer service is beyond what was expected, clear communication from ordering to delivery, Staff really professional will be using them again”

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Posted 2 years ago

“Good company and good delivery service have now bought 3 items from Bedstar and have not been disappointed yet will continue to use them In the future Thanks”

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Posted 2 years ago

“I found the prices on Bedstar very good, the website was also easy to navigate around. I ordered my Bed late Friday evening and it was delivered on the Sunday. Very impressed and got regular updates from couriers. Will definitely use Bedstar again”

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Posted 2 years ago

“A really great experience shopping with this company. The bed was delivered early and the driver and helper were great. They carried the bed right through to the bedroom. Can’t fault everyone. All the staff were so helpful and friendly. Thank you”

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Posted 2 years ago

“Great process from start to finish. I was able to reschedule delivery without any issues and order delivered on time by helpful friendly drivers. Would highly recommend”

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Posted 2 years ago

“Best service I have had, came on the day they said it would and drivers were very helpful brilliant service will be using your company again Many thanks - Eddie”

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Posted 2 years ago

“Great service from them as usual, this is second time I have used them, very competitive prices, very fast delivery service and no fuss!”

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Posted 2 years ago

“Great service delivery on time. Delivery drivers very helpful and they communicated with me well. Product as i wanted well packaged.”

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Posted 2 years ago

“Great company . Have lots in stock . Quick delivery I mean 2 days for my new bed. Delivery guys for friendly and competent also . Brilliant”

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Posted 2 years ago

“After being let down by 2 other retailers, Bedstar delivers 👍 on time, good price, helpful delivery. 10/10 thank you”

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Posted 2 years ago

“Have used this site more than three times in last 3 yrs. great range of products, fast friendly and efficient delivery.... the big chain stores can no longer compete!”

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Posted 2 years ago

“Samantha from Customer Services was absolutely brilliant and super quick in sorting out a redelivery. If only all companies had such a good service.”

Helpful Report

Posted 2 years ago

Bedstar is rated 4.0 based on 1,328 reviews