Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,327 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,327 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Amy Howard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy negotiation of website for purchase. Good follow up by Email and phone. We were then kept informed of progress with our order and delivery.”

Helpful Report

Posted 1 year ago

“Site easy to navigate, ordering straightforward and very speedy delivery. Bed assembly instructions good. One of the mattresses was damaged in transit however. Contacted Samantha in customer services and she immediately took “ownership” removing any stress for myself. Everything was dealt with there and replacement mattress arrived within a couple of days. Problems will inevitably occur from time to time but it’s how they are dealt with that counts. Excellent, reliable customer service saved the day!!”

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Posted 1 year ago

“Amazing! The two men who came were friendly and delivered in no time. Great experience all round. Would use site again.”

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Posted 1 year ago

“Good next day delivery. Good prices. Good service that is helpful. Have used many times as they are reliable.”

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Posted 1 year ago

“Easy to navigate website. Full details of products. Easy to order. Easy to arrange delivery. Good updates from delivery driver. Took care with delivery and disposal.”

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Posted 1 year ago

“What do you want when you buy online - good range, good prices, efficient ordering system, prompt delivery …… this firm doesn’t disappoint. First used them in September and they are my number 1 go to.”

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Posted 1 year ago

“Oh my! What an amazing company to deal with. We purchased a king sized mattress and it offered next day delivery, however we were out, so had it the following day. The mattress is absolutely brilliant! Just perfect”

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Posted 1 year ago

“Thank you for coming to the rescue with your next day delivery mattresses! We had been let down twice by another supplier and we're pleased we found you online. Product / service/ delivery all excellent.”

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Posted 1 year ago

“Fantastic, communication great, reliable and very professional.. They took old bed away and installed the new one in less than 10mins.”

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Posted 1 year ago

“Order was delivered on time i was very impressed with the delivery driver as my property is not easy to find but he managed it aparently with the help of google maps . Initially very pleased with product (time will tell of course) so basically 10 out of 10. Thanks.”

Helpful Report

Posted 1 year ago

“Excellent service. The delivery driver phoned us when they were near to where we lived. When they arrived they checked who we were. The two guys then carried my product into my bedroom took my old bed away. The guys were very polite, happy to talk to us and very friendly”

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Posted 1 year ago

“A great experience from beginning to delivery, easy website to navigate, great products and really great delivery guys, nothing is to much bother.”

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Posted 1 year ago

“Just had my bed delivered, easy to order and a quick delivery. Excellent service.”

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Posted 1 year ago

“Easy to make the order, very speedy delivery. The delivery men were nice and friendly. Overall a very good experience.”

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Posted 1 year ago

“Great choice at competitive prices and stock levels. Excellent communication in relation to progress of the order and delivery. Delivery went very smoothly, staff friendly and informative.”

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Posted 1 year ago

“I alway order from bedstar Very good so many choices delivery time. Easy to sort out problems.free unpacking and throw away the box it will be better. Thanks”

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Posted 1 year ago

“Good value and price. A quick free delivery by a polite and helpful driver. I recommend your whole operation and service. Thank you.”

Helpful Report

Posted 1 year ago

“Excellent service delivery next day what more could I ask for all round good customer service I would buy from bedstar again”

Helpful Report

Posted 1 year ago

“Delivery service was great. We were able to pick a delivery date and were sent a text and email giving a time slot the day before. The driver phoned when they were near by and brought our new bed into our flat for us without any issue. The bed is exactly as described and we have no issues.”

Helpful Report

Posted 1 year ago

“Delivered bed exactly as had been planned. Delivery drivers were polite, friendly and efficient. Wouldn't hesitate to recommend ao to my friends and family.”

Helpful Report

Posted 1 year ago

Bedstar is rated 4.0 based on 1,327 reviews