Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,328 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,328 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Amy Howard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely new bed ! Easy to order and good delivery service.”

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Posted 2 years ago

“Great web site so ordering was easy and delivery was as expected with great delivery guys. Great experience.”

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Posted 2 years ago

“First Class and efficient service from online order through to delivery! The two drivers were great in and out in no time at all. I have used ao previously and can highly recommend them for price and service.”

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Posted 2 years ago

“The order came within a day of purchase which was good for me. I will definately order from Bedstar again.”

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Posted 2 years ago

“My item arrived on the day agreed & within the time slot, in good condition. The delivery driver was friendly & helpful.”

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Posted 2 years ago

“Highly recommend this site, from ordering online to delivery and delivered safe, the process was spot on. Arriving earlier than expected is rare these days of pandemic so very impressed”

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Posted 2 years ago

“Quick and easy from the beginning! The whole process was seamless and the delivery guys were awesome! Very Happy!”

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Posted 2 years ago

“Great service. I received regular updates about my order via email and text messages. The driver phoned and let me know when they would be arriving which was handy. When they arrived the driver and his colleague delivered it with no damage and put it in the room of my choice.”

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Posted 2 years ago

“Awesome service from start to finish. I have purchased quite a few times now and never had any issues. Highly recommend.”

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Posted 2 years ago

“Kept informed about delivery time. Delivery was quick and efficient, item was placed where I wanted it. Full marks for service.”

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Posted 2 years ago

“I can only say that the service i got from ordering to delivery was helpful and efficient thank you”

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Posted 2 years ago

“Top service, delivered within 2 days and could not be happier!”

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Posted 2 years ago

“excellent delivery service....ordered on Monday...metal bed frame and mattress arrived at 8am on Wednesday...had it built by lunch time. Top Tip - when assembling the metal bed frame it is critically important to only insert / clip the plastic lat holders on one side of the frame. Then one at a time insert the wooden lats into each of the plastic lat holders while manually placing the opposite unclipped lat holder to the other side of the wooden lat...ONLY THEN, clip the second lat to the frame...proceed like this for all 11 wooden lats. Piece of cake.”

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Posted 2 years ago

“Absolutely LOVE this bed! It looks great, colour and fabric great. Yet to sleep on it though! I had looked quite a few places and fortunately found this. The process of having it delivered was a bit manic as I was due to go on holiday and the scheduled delivery may have taken place whilst I was away. I got in contact with Bedstar customer service and Michelle picked up my email. Thankfully she sorted it to the best she could, few bumps/hick ups as the delivery company missed the day to deliver it, however it did arrive, 2 days later but Michelle was a great help.”

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Posted 2 years ago

“Next day delivery is not a myth. The beds arrived on time and are great quality 👌”

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Posted 2 years ago

“ordered a Limelight bed and cellflex mattress Tuesday morning, delivered by cheerful, friendly, polite delivery couple on Wednesday early afternoon, and they also took old bed and mattress away - brilliant! Bed was made within a couple of hours, slight problem with holes for slats being drilled a bit close together but soon rectified. It is lovely! very sturdy and good quality and value for money. The mattress is memory foam, very comfortable from first tries. I bought this for my daughter and am now somewhat jealous!”

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Posted 2 years ago

“We ordered our new oven on Wednesday and it arrived on the Friday, and was up and built by the same afternoon. We are very pleased with bedstar. We would recommend them”

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Posted 2 years ago

“Arrived on time. Was kept informed throughout until delivery. Polite also, which goes a long way”

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Posted 2 years ago

“Cracking service and bed is exactly what i needed! Now in my favourites for future purchases.”

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Posted 2 years ago

“Very helpful customer service and quick and easy delivery would happily recommend and I will be using again.”

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Posted 2 years ago

Bedstar is rated 4.0 based on 1,328 reviews