Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,329 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Amy Howard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whilst I’ve given it five stars, there is just one small criticism, the product is spot on, it could just have done with some simple instructions to go with it. Whilst I didn’t particularly struggle, and assembled the complete thing without any assistance, some people might have difficulty or require a second pair of hands (assistant). Thank you for an otherwise great product.”

Helpful Report

Posted 5 years ago

“Good service. Delivered on time. Product excellent.”

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Posted 5 years ago

“not much to say. Everything was done fast and efficiently. Delivered by cheerful and polite delivery men”

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Posted 5 years ago

“Great service from start to finish, would highly recommend using. Not the first time I have used Bedstar and haven’t had a bad experience yet.”

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Posted 5 years ago

“What a wonderful experience I had shopping at Bedstar. I made the right decision to return and purchase once again with this outstanding company. The deals are just right with plenty to choose from. Excellent customer service skills demonstrated by the team who dealt with my purchase. The delivery of my item was straightforward and the staff were very friendly and helpful.”

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Posted 5 years ago

“lovely stuff! mattress is great, sleeping better than ever!”

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Posted 5 years ago

“Excellent service right from the word go. Was kept informed all the time about the order progress and a blow by blow account of the delivery journey. Couldn`t wish for more close attention to detail.”

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Posted 5 years ago

“Easy ordering; efficient delivery, free and within the time slot. Three hour window given as promised. Bed brought right into the house, delivery men friendly and professional.”

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Posted 5 years ago

“No problems whatsoever either with delivery or construction of the bed”

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Posted 5 years ago

“An Early christmas present for myself! Bed looks fab! Ordering , Service Delivery all perfecto!!”

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Posted 5 years ago

“Ordered mattresshob that did not fit. Bedstar exchanged for smaller version straight away, no quibble and refunded the difference. Delivery of replacement and collection of wrong item all arranged at same time, again no quibble. Thank you for a smooth, hassle free exchange.”

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Posted 5 years ago

“5 Star Thanks, will be back again”

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Posted 5 years ago

“Great Product, Great Service!”

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Posted 5 years ago

“slight delay on delivery due to black friday but was kept informed and overall i was really pleased with the service and product!”

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Posted 5 years ago

“good black Friday price, Arrived sooner than expected. Had a follow up call to make sure that I was happy with the purchase”

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Posted 5 years ago

“Fantastic service, delivered on time and the drivers are very helpful and polite.”

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Posted 5 years ago

“Great range of products, reasonable prices, fast, efficient deliveries... what more could you want?”

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Posted 5 years ago

“Great customer service from start to finish will definitely be shopping with you again”

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Posted 5 years ago

“Excellent customer service, from the time if ordering to delivery, had updates as to when my order would be delivered and the delivery men were very consensus and polite and made sure I was happy before they left .”

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Posted 5 years ago

“You can't ask for more. Competitive pricing, ordering was straightforward and driver kept us up to date on the delivery time. Will be my first stop for future beds”

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Posted 5 years ago

Bedstar is rated 4.0 based on 1,329 reviews