Good evening, Thank you for the honest feedback, and we will pass this along to the team. This is something we're aware of - and are constantly updating our data / software to keep more updated with accurate stock levels. I apologise for your frustrating experience, but I hope you're happy with the solutions you've been offered.
“Best Customer service I have come across . Ordered only a few days ago , expected it about Monday . with current situation . Came today . Well chuffed with Seat . Quality . Price . and more importantly excellent Customer Service , Five Star ***** thanks again . G Pilling”
Good afternoon, I have just replied to your email so we can hopefully get that sorted for you :) In regards to our email system - if you email twice or more within 24hours your email goes to the bottom of the pile as it's time triggered, so it's best to only email once every 24 hours in the hope your email get's dealt with quicker :) Hope that makes sense.
“Promptly delivered and as allways
What I ordered is what I got ..an improving scooter parts supplier
Good work Beedspeed and thank you
Kind regards
Wayne vespa owners club uk
VOCUK”
Good morning! Thank you so much for your kind words, much appreciate, and I'm very glad you were happy with your order :) You know where we are if you need any more parts ;)
“Guys, a lot of you will know me. Been in the scooter scene virtually all my life. I have used Beedspeed over the years and they have been on the whole very good. Now I see lot of people online that are not exactly complimentary about various dealers and suppliers of scooter parts and accessories, and it is so easy to start typing bad things when an order goes wrong. What you need to do is actually give the guys a chance to sort it. I'll not go into detail but I had a recent order that went a bit awry. No fault of Beedspeed but Daniel got involved and totally sorted it. Not only that but phoned to check everything was ok. India who works there is the most helpful and wonderful person to deal with. She is a credit to Beedspeed and they are very lucky to have her. I for one will be using Beedspeed for all my online orders going forward, and the next Cleethorpes rally, I will be taking a box of chocolates for India and a couple of beers for Dan to say 'thank you'. I highly recommend Dan, India and all the team there!”
Good morning!! Thank you so much for this incredible review! We really appreciate the kind words - and I'm glad we were able to sort your order for you :) We love the opportunity to sort any issues out, and sometimes that takes time, but I'm glad we got to the bottom of it all and you're happy with the end result :D Thank you so much for the offer of chocolates and beer, I'm certain Dan will take you up on that ;) Speak again soon we hope! :D
“Ordered some bits for my SX on Thursday and they’ve just arrived! I understand there are delays with the couriers at the moment, but I could not fault the people there and the quality of the parts!”
