“I placed an order for badges,, which never arrived, I then placed an order for floor runner end caps, never arrived, so cancelled both orders early March, middle of May now and still waiting for a refund. I ordered a piston in error, ( My fault ) I rang upand spoke to a very polite person, was told to return it for full refund, this was in March, still waiting for refund, can't contact anyone that can make a decision, used every excuse possible, getting rather pee'd off now, terrible service, will never use Beedspeed again”
Good morning, I can see from my system that your floor end runners were refunded in April, and in regards to the badge, I'm bringing this to the attention of my manager to see if there's been a hold up, but I'm sorry you never received your items. I am sorry you've been having issues with us, and these issues are being addressed with the team. Thank you for your feedback and if you ever want to order with us again, I'm happy to offer you a discount as means of an apology. Please let us know.
“Similar to other bad reviews. Order arrived late and with bits missing. Had to call and then wait for missing part to arrive. Other part of order then missing. Have emailed but still no part. Five weeks and counting. AVOID”
“Ordered sip tubles rims scrached and when I opened and clutchleaver looks second hand condition. bulb broken in post. I've ask to send back but can't as need bike for work so bank holiday no bike bits to fix as all need returning. Disappointing.”
“The owner Dan is a total conman still up to his old tricks. We have seen the video on the sites. Try googling the rest of his family that strangely all have different names. ALARM BELLS Keith Balinger and his wife Michelle Bray worth a Google and Jade Smith their daughter. Con men and women one and all. No staff so not 35 years knowledge. Tried them twice orders told dispatched they were not. Still waiting on refund. Do not use these cowboys they have nothing to do with old owner Alan and know nothing.”
Good morning - this is an extremely disappointing review, and offers private information for people who do not work with the company, or have any connection whatsoever. Please be careful when mentioning people's names and bad mouthing them, as it can cause them great emotional distress, and is not fair in association with the business. I would be happy to sort out whatever issues you have, and sort out the refund for you, please just send us an email and we would be happy to sort this out.
“great service i ordered 2 vespa sip tubeless rims&2 vespa rubber parts saturday morning they arrived tuesday morning i cant fault them great service i will use Beedspeed again”
“Do not touch this company with a barge pole, if you get the right part you are lucky, if you get it without numerous phone calls you are lucky, and if you return any thing don`t expect to get back what you paid for it, and as for paying you return postage forget it. Orderd two items:1st a speedo with the wrong calibration sent it back,2nd :a steering lock and toolbox lock neither fit for purpose both went in the bin. There are plenty of Lambretta spares companies out there without using these clowns.”
“I wish I’d seen these reviews before ordering parts from this shower.
A simply appalling experience.
Broken promises,
wrong parts,
weeks and weeks of delay and poor quality.
Avoid at all costs. Really, avoid at all costs.”
“I so wish I’d seen these reviews before ordering parts from this shower. A simply appalling experience. Broken promises, wrong parts, weeks and weeks of delay and poor quality.
Avoid at all costs. Really, avoid at all costs.”
“Ordered and paid for a part that stated in stock online. A month later and no part. no response and no refund, Worst company I have dealt with . Do not use.”
“Avoid, sent incorrect part, do not answer emails to rectify, take your money but not interested in correcting their mistakes, terrible company to deal with”
“It's a matter of principle now . Still no postage refund . Been told its done , it's not ! . If your order goes wronge and it most likely will you will be lied too and don't expect a refund , shop here at risk .”
“Miss sold s3 legshields , incorrect Horncast sent. I sent Horncast back been trying to get postage refund for weeks seems they just lie , told refund sorted , another lie . My first beedspeed order was OK . But this has been a total nightmare . I will never use again . My advice would be avoid at all costs . A set of charlatans .”
“They don't reply to sales enquirers via email. Sent a query over a week ago regarding an incorrect item, still no reply! Ended up ordering and receiving correct part (that fit this time) via S.I.P in Germany, who provided a great customer service.”
“Appalling service, parts ordered in sept 19.That were Stated as in stock
Several emails and calls only ever answered once saying they would look into it Never use this company”
“Rubbish company, sent me a different speedo to the one I ordered, wouldn't refund me, had to get Paypal to step in.
Avoid at all costs save yourselves a load of hassle.”
“Steer clear, lied to constantly, ordered exhaust showing in stock and paid, was promised delivery week one, went on for 7 weeks.
Told different story everytime I rang, its on its way, its coming from Vietnam, its stuck in customs, think its been posted but not sure.
Think you get the picture!”
“hi rang beedspeed customer services 3 days running for help on a wiring conversion supplied by them said they would call me back they didnt bother rang again said how dissappointed i was as i was stuck they appologised for not calling me said would call me in a couple of hours again they let me down in my oppinion not worth bothering with and unreliable plenty of other decent scoot shops about wouldnt recommend beedspeed to anyone”
