Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.45

4.5 Rating 2,642 Reviews

86 %

of reviewers recommend Beer Hunter

4.5

Based on 2,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the variety of glasses available from beerhunter especially combined with the beers and nuts; makes for a very impressive gift. My partner always loves his gifts from here”

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Posted 11 months ago

Thank you for this incredible review Sarah, you're partner is a lucky person.

Posted 11 months ago

“Really good company to deal with”

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Posted 11 months ago

Hi Dave thank you for this great review

Posted 11 months ago

“This review supercedes my previous critical entry. The issues I raised were efficiently addressed by customer services and resolved. Therefore I will be buying from Beerhunter once again.”

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Posted 11 months ago

Hi George thank you for this great review glad to see we haven't lost you as a customer

Posted 11 months ago

“Not sure I would use or recommend. Whilst I avidly support small businesses, I do expect to get the service I paid for in return. Not the case here. I ordered a set of wines for next day delivery. It was to be delivered on the day of a friend's 40th birthday. Long story short, when I received no tracking updates I contacted the company only to be told that they were unable to deliver next day due to technical issues with their courier! So, I paid £7.95 for next day delivery which the couldn't do, and to add salt to the wound, I would not have known this had I not had the foresight to chase; I certainly received no warning from the company prior to my contacting them. I received an apology email but only after I sent an email did they agree to refund my postage costs. The gift was received, albeit a day after the birthday and delivery date required. When I company cannot be reliable, they will not get my custom again, particularly when there are similar companies offering similar products at keener prices.”

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Posted 11 months ago

Hi Denise, I am sorry to hear this review but we do understand your disappointment, there was an operational error on that day and the order was despatched a day late, I understand customer services did refund your delivery charge in full, please accept our sincere apologies for the delay.

Posted 11 months ago

“Item just as described, came quicker than expected and wrapped very well. Very happy with price too!”

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Posted 11 months ago

Thank you for the excellent review Louise we really appreciate it

Posted 11 months ago

“Very helpful customer service! It made my life a lot easier that they were so responsive. Thank you!”

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Posted 11 months ago

Hi Stephanie we are glad we could help we strive to be great for all of our customers

Posted 11 months ago

“Easy to use website. Very efficient in dealing with the order and prompt delivery. I will certainly be using them again. Very impressed.”

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Posted 11 months ago

Hi Mark, Thank you for this excellent review we cant wait to see your next order.

Posted 11 months ago

“RECENTLY MY ELDER DAUGHTER PURCHASED AN 87TH BIRTHDAY PRESENT FROM BEER HUNTER. UNFORTUNATELY THE ACCOMPANYING GLASS WAS BROKEN ON DELIVERY. IT IS TO THE CREDIT OF THE COMPANY THAT BY RETURN THREE REPLACEMENT GLASSES WERE DELIVERED. I WISH THIS COMPANY EVERY SUCCESS IN THEIR FUTURE TRADNG.BRIAN PHILLIPS”

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Posted 11 months ago

Hi Brian, Thank you for the amazing review we hope you enjoy the extras you deserve them.

Posted 11 months ago

“The product was fine, but i paid extra for a next day delivery which did not happen and it ended up being 2 days late for my friends birthday.”

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Posted 11 months ago

Hi David Thank you for the review, we are sorry to hear that your order was delivered late, please would you contact cs@beerhunter.co.uk and we can investigate why this happened and rectify? Many thanks Beerhunter Customer Servies

Posted 11 months ago

“Very quickly attended to an address issue from the delivery company and was helpful”

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Posted 11 months ago

Thank you for the incredible review.

Posted 11 months ago

“Great selection of beers. However, customer service was very poor on 2 occasions. Once qhen the company advertised a discount. I ordered the beers but the discount wasn't showing. Customer service did say they would look into it but never got back and the discount expired On the second occasion the courier left the beers at the bottom of the stairs and not outside my front door. I have hip issues and lift heavy weights. I got in touch with customer services asking them to tell the courier they had made a lousy delivery. Beerhunter again never followed up. So I now shop elsewhere.”

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Posted 11 months ago

Hi George I am really sorry to hear this, please would contact Customer Services at cs@beerhunter.co.uk with a copy of your original emails and I will investigate this for you? Many thanks Kind regards Sue

Posted 11 months ago

“Always great beers, terrific service and best prices for special products .”

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Posted 11 months ago

Hi Richard, Thank you for the terrific review we really appreciate it.

Posted 11 months ago

“Excellent service and fast delivery. Highl;y recommend Beerhunter. Thanks”

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Posted 11 months ago

Hi Dorian, Thank you for the incredible review we really appreciate it.

Posted 11 months ago

“a very good german beer goes down will with a kabab”

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Posted 11 months ago

Hi Mark thank you for this excellent review ill have to try this with a kebab

Posted 11 months ago

“Excellent service , well packaged and delivered on time , thank you”

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Posted 11 months ago

Thanks for the amazing review Robert we are all glad you enjoy the beers.

Posted 11 months ago

“Great range of beers, great prices and great communication. Enjoying my Oktoberfest selection.”

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Posted 11 months ago

Hi Tim, Glad to hear your enjoying the selection, Thank you for the amazing review

Posted 11 months ago

“Absolutely brilliant, fast delivery and lovely bavarian beer”

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Posted 11 months ago

Hi Craig we are glad you enjoyed the beers hope you get some more when you have ran out

Posted 11 months ago

“Love both the product and the service”

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Posted 11 months ago

Hi Paul, Thank you for the great review we are glad you love it

Posted 11 months ago

“Absolutely brilliant service and the personalised box that my wines came in made a beautiful gift for my parents’ anniversary. Even the wooden box was perfect. Very happy with the products and best of all the gift just made my parents anniversary even more special.”

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Posted 1 year ago

Thank you Suniti for this incredible review we strive to make sure all our customers can say these things about us

Posted 1 year ago

“Good price and super quick delivery! Excellent packaging to prevent breakages. Would recommend ☺️”

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Posted 1 year ago

Hi Hannah thank you for the amazing review we really appreciate it

Posted 1 year ago

Beer Hunter is rated 4.5 based on 2,642 reviews