Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.45

4.5 Rating 2,642 Reviews

86 %

of reviewers recommend Beer Hunter

4.5

Based on 2,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The beer glas is much smaller than pictures. Missing more expensive beers in beer packs.”

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Posted 5 years ago

“Had exactly what I wanted at a fair price... Delivery, sadly, was very slow...... Pay the extra for next day if your impatient!”

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Posted 5 years ago

Good Afternoon We are so sorry to hear that your order took longer than hoped to arrive, once the item has left our warehouse, the delivery is taken out of our control. We hope however you enjoyed your purchase

Posted 5 years ago

“Well packaged but not worth paying for Next Day Delivery, because it doesn’t work! On three occasions now, we have had to wait 3-5 days.”

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Posted 5 years ago

“Good quality product but very expensive when u factor in delivery.”

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Posted 5 years ago

Good Afternoon, We appreciate you taking the time to write a review, we do our upmost to ensure we have the best quality items and delivery. We do offer a couple of delivery options that are with couriers we find reliable and the best,

Posted 5 years ago

“The beers were good except one bottle was broken in transit, I contacted you about this Left a message but got no return call.”

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Posted 5 years ago

Hi Michelle, I am so sorry that a bottle was smashed. We rang and spoke to Peter and apologised. He was very understanding and we hope we will be able to restore faith in future orders.

Posted 5 years ago

“Ordered and paid on 28th March. Didn't get an email confirmation of my order and had to call to check its status. Finally notified of delivery on 6th April but this was again delayed by a day. I understand the company is under pressure but communication could be better. Products themselves are very good and as advertised.”

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Posted 5 years ago

“Have ordered before from beer hunter This time order did take a little longer & 2 bottles of beer missing probably due to these unprecedented times Called & said thy would credit but have not as yet Tried to log on but can’t as email or password not recognised Would create a new account but last beer I ordered no longer available & I can get the other beers on offer elsewhere Hopefully all will be better after Covid”

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Posted 5 years ago

“Good choice of ciders, however I didn’t get a confirmation email after ordering or any update on delivery (even though payment had been taken) until a text from Royal Mail”

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Posted 5 years ago

“Took over a week to arrive and nuts were missing. Haven't tried the beers yet but is a good selection. Give it a three due to the delivery and things missing.”

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Posted 5 years ago

“Took 3 emails and 2 phone calls to get my order delivered. No confirmation of the order in writing from Beer Hunter at any point and money taken immediately upon ordering. Average rating entirely due to the customer service team who, once reached, found a quick solution.”

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Posted 5 years ago

“Glass sent not as advertised”

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Posted 6 years ago

“The delivery was on time but there was no gift card inside the package so it kinda ruined the surprise.”

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Posted 6 years ago

Hi Leyli Please accept my apologies but we have no record of a Gift message with your order. If we had received one I would have ensured this was included. Sorry again Paula

Posted 6 years ago

“Ordered a Manchester advent calendar for my partner. Delivery process was v. quick and excellent but the delivered product didn't match what was listed on the website (several discrepancies in the beer list and the glass wasn't a Cloudwater one). Wouldn't have minded so much if had received any notification of stock issues etc., which I could have understood at that time of year, but that was not the case. I contacted the customer service team about this in December but they have not replied.”

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Posted 6 years ago

“Product was fine but it took way too long to be delivered.”

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Posted 6 years ago

“A little disappointed as the the wrong glass was in the box. Not the glass I chose, but too late to send it back to get a replacement in time for Xmas present.”

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Posted 6 years ago

“Great service from Beer Hunter but let down by Parcelforce.”

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Posted 7 years ago

“Selections of beer ordered for my husband's birthday were great and well presented. However, they were a birthday surprise. I had checked the box for delivery on 5th April - came much earlier!! May be worth considering a way to deal with this in future. Overall, great.”

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Posted 7 years ago

Hi Samantha I am sorry for the issues I have caused in sending this item early. This was my fault as I didn't notice the date you had requested so my apologies on this. Hopefully the beer was well received though. Thanks Paula

Posted 7 years ago

“I ordered a box of ales for my dad as a Christmas present. The box turned up but no free beerhunter glass was included. I was upset about this and contacted the company and in the end, one of their team came all the way to my house on a Sunday to drop off the missing glass. Thank you for doing that.”

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Posted 7 years ago

Hello, Thank you for your review, I understand the frustration of not receiving the glass within your order. One of our staff members took the call Saturday morning but as this was the weekend before Christmas we were unable to ship this to you in time so decided to driver over the hand deliver the missing item. I hope that the service we provided makes up for the original upset. Thanks

Posted 7 years ago

“Disapointed that the real ale advent calendar I purchased came damaged with alot of the doors already open. Not a cheap gift either. I expected it to come in a much better condition.”

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Posted 7 years ago

Hi Emma, I am sorry you are not happy with the product received. All products leave here in perfect condition and we are unfortunately at the mercy of the courier to deliver these in good condition, by way of an apology I will post out to you a gift voucher that you can use against any future orders you may want to place. Thank you Paula Beerhunter

Posted 7 years ago

Beer Hunter is rated 4.5 based on 2,642 reviews