“Had an amazing experience with Bell Canada store Mountain Plaza Mall - Hayden went above and beyond for me to get connected with Bell. His patience and thinking outside the box to get me what I needed for my cell plan is greatly appreciated. GOLD STAR Hayden!”
“Great instore experience with Toronto Eaton Centre220 Yonge St, Toronto, ON
M5B2H1 (lower level) In store experience. Sale Representative, Tanmay J., he was very patient and walked me through the process of purchasing my new phone. Everything works great , excellent experience.”
“Today Nurul, at Bell Heartland office, delivered the most amazing customer service, with high professionalism. He went above and beyond to solve my bell issues with a big smile and politeness. He was very helpful for me to solve all problems of my phone. Having such a great customer service makes me go back to the store with the nicest feeling. Keep up the great job Nurul.
Cheers! Najada🙏😊”
“I have to say how impressed I was with your staff overall at Bell Woodgrove Mall. The Consultant who assisted me with my phone upgrade was Cassandra. She was exceptional. I have had mobile phones since 1988 (they were large and cumbersome lol) and I have never had this level of service; experience and knowledge from a consultant. Thank you Cassandra for helping a senior select a mobile that was exactly what I was looking for and at a price I could afford. On a separate note: shame on Bell for charging $70 for an upgrade processing fee which is bulldust. To my way of thinking, it shows how little Bell actually appreciates loyal customers and to charge such a fee is obscene. Seniors are on fixed incomes. Not only was I told by a customer representative over the telephone that if I ordered online or in the store, that fee would be waived. So I made my way to the store only to be told (albeit politely) that they had no authority to waive that fee. The $70 would be part of my first invoice for the new iPhone. As a final comment, please cherish and retain the staff at Bell Woodgrove. They are fantastic ambassadors for your company. Cheers!”
“The Bell store at 1040 Princess St. In Kingston offers excellent service. Jarret was a pleasure to do business with and I upgrade to a new cell phone at a good deal. I would recommend them. Between Jarret and Brad they made my experience pleasant and I left feeling confident in my choices.”
